What Thomas Built Buses HDX owners have reported to NHTSA, the service bulletins the manufacturer sent dealers, and any federal defect investigations, by model year. See Thomas Built Buses HDX safety recalls or check your VIN.
Complaints owners filed with NHTSA, by the model year of the vehicle. A high count can also mean a popular year, so compare it with how many were sold.
| Year | Complaints | Crashes | Fires | Injured | Deaths | TSBs |
|---|---|---|---|---|---|---|
| 2015 | 0 | 0 | 0 | 0 | 0 | 89 |
| 2012 | 0 | 0 | 0 | 0 | 0 | 90 |
| 2011 | 0 | 0 | 0 | 0 | 0 | 87 |
| 2010 | 0 | 0 | 0 | 0 | 0 | 88 |
Repair instructions and other communications the manufacturer sent dealers about known issues. A TSB is not a recall, and the repair is usually free only while the car is under warranty; ask your dealer for the bulletin number.
DTNA Special Tools Group has approved the use of Haweka Axis4000 aftermarket alignment system for use on DTNA products at DTNA service locations. The Axis4000 system uses the reference points required by DTNA for precise, accurate, and repeatable measurements. Axis4000 is a sophisticated, user-friendly system that utilizes computer based camera-radio technology and references the center line of the frame for measuring and providing alignment results to DTNA specifications.
Training Solution created by DTNA to provide guidance to customers when searching for service information for components and systems not owned by Daimler Trucks North America (DTNA).
Thomas Built Buses Product Awareness Bulletin on Improved Through Lugg Compt Dr
SS:1034175 TBB Removing Window Stops from Passenger Windows
SS:1034175 TBB Removing Window Stops from Passenger Windows
SS:1034181 TBB AC Testing procedure test Form
Thomas Built Buses Product Awareness Bulletin on Detroit Engine Up-Rate Capabilities
Service Bulletin Paper Copy Mailings Are Discontinued
Service Information Bulletin- Oil Present at the Turbocharger Compressor Housing
Important Campaign Information on FL769 TBB SynTec Seat Frames (Restraint Seats) Recall
Service Solution: 1033968 TBB Warning Lights, One Side Flashes Faster than the Other
Service Solution: 1033968 TBB Warning Lights, One Side Flashes Faster than the Other
NHTSA’s Office of Defects Investigation opens these when complaints point to a possible safety defect. Many end in a recall.
This investigation was opened after ODIlearned of two dash fires that occurred on model year 2008 rear engine school buses. This investigation was opened to further study these fires and assess the risk. On April 30, 2010, Daimler filed a defect report concerning this matter. School buses built between November 15, 2007, through June 15, 2009, and non-school buses built between November 20, 2007, through May 8, 2009 will have thedash heater actuator replaced with a more robust actuator to prevent
Source: NHTSA Office of Defects Investigation public data (complaints, manufacturer communications, investigations), model years 2010 and later. Had a safety problem? Report it to NHTSA.
0 owner complaints are on record with NHTSA.
No. A complaint is an unverified report from an owner. A technical service bulletin (TSB) is the manufacturer telling dealers how to fix a known issue; it is not a safety recall and is usually covered only under warranty. A recall is a formal safety action, and its repair is free.
File a vehicle safety complaint at NHTSA.gov. NHTSA reads every report, and patterns of complaints are what open defect investigations and, eventually, recalls.