What Tesla Model Y owners have reported to NHTSA, the service bulletins the manufacturer sent dealers, and any federal defect investigations, by model year. See Tesla Model Y safety recalls or check your VIN.
Complaints owners filed with NHTSA, by the model year of the vehicle. A high count can also mean a popular year, so compare it with how many were sold.
| Year | Complaints | Crashes | Fires | Injured | Deaths | TSBs |
|---|---|---|---|---|---|---|
| 2026 | 382 | 79 | 1 | 31 | 0 | 9 |
| 2025 | 101 | 31 | 3 | 13 | 1 | 10 |
| 2024 | 325 | 72 | 4 | 58 | 0 | 58 |
| 2023 | 1,168 | 152 | 4 | 87 | 1 | 91 |
| 2022 | 865 | 90 | 8 | 152 | 103 | 81 |
| 2021 | 1,080 | 87 | 6 | 25 | 4 | 95 |
| 2020 | 280 | 47 | 0 | 25 | 0 | 104 |
| 2019 | 0 | 0 | 0 | 0 | 0 | 11 |
The vehicle systems named most often in Tesla Model Y complaints (one complaint can name several).
In the owners’ own words, as filed with NHTSA. Unverified reports; NHTSA removes personal details before publishing.
This is a brand new car when I bought it in 2023. I found the arm controls are damaged when replacing my tires.
The vehicle suffered severe, premature suspension control arm degradation resulting in loud creaking/squeaking, forcing an emergency out-of-pocket replacement costing over $1,000. This is a known systemic defect noted in Tesla TSB SB-20-31-006. This first occurred in February and then again in July this year.
I am reporting a front suspension mechanical failure on my 2023 Tesla Model Y. The vehicle developed a clunking/clicking noise from the left-front/front suspension area, most noticeable when turning the steering wheel at low speeds or while stationary. The noise was first noticed around December 2025. It was intermittent, more pronounced in colder temperatures and after the vehicle had been parked for an extended period. It sometimes also occurred during larger steering inputs after driving straight for a while. The vehicle had previously needed wheel alignment correction, including abnormal left-front alignment values. I took the vehicle to a Tesla Service Center. A Tesla technician repro…
I am writing to raise a serious safety concern regarding my Tesla Model Y Premium AWD 7-seater which was involved in a significant rear-end collision The vehicle sustained substantial impact and has been determined to be a total loss. Given the severity of the collision, I am concerned that none of the airbags deployed. This is a serious safety concern, and I would appreciate a detailed technical explanation rather than a general statement about airbag deployment criteria. Please let me know what information, photographs, police reports, or other documentation you need from me to conduct the investigation
When self parking in a drive way, Tesla Y hit another car. There was more than enough space on the driveway for 2+ cars. We did the same self-parking tens times before. Tesla generated no alarms after collision. It didnât stop after colliding with another car. I brought the Tesla to Irvine Tesla dealer and requested that the dealer checke cameras and software. The agents refused. They only checked if the car still self parks. The claimed as no alarms were generated during collision, they are not going to check cameras or anything else. The gave me no paperwork at all. I believe itâs a serious precedent that may affect thousands of Tesla owners and compromises their safety.
The speed recognition of Tesla Full Self Drive is unsafe in its present form. The speed recognition is very inaccurate. While driving on an interstate highway where the speed limit is 70MPH, it is recognizing a route sign with a much lower number as a speed limit sign and suddenly applying braking, causing me to nearly be rear ended on multiple occasions. Every time I pass this sign I have to either disengage full self drive, or I have to override it to keep from being rear ended. The same thing happens on another highway, where the exit ramp has construction going on. When you are on the main road, it recognizes the exit ramp construction speed limit and tries to reduce you from 65 to 35. T…
The full self driving feature on highways serves within the lane, getting close from line to line similar to how an impaired driver would drive
On September 28, 2026, I was driving my 2026 Tesla Model Y Dual Motor northbound on Interstate 17 in Arizona near the Sedona exit area. Full Self-Driving (Supervised) was engaged. The vehicle was running software version 2026.27.11 and FSD (Supervised) version v14.3.10. There was light rain in the area and the roadway was wet. I was traveling approximately 66â67 mph in a posted 75 mph zone. While FSD was engaged, the vehicle unexpectedly initiated a lane change. During or immediately following the lane change, the vehicle encountered the wet/standing-water area, lost control, and struck the concrete barrier. I am concerned about why FSD initiated this lane change under these roadway con…
Repair instructions and other communications the manufacturer sent dealers about known issues. A TSB is not a recall, and the repair is usually free only while the car is under warranty; ask your dealer for the bulletin number.
On some Model Y vehicles built before February 28, 2026, the design of the HVAC inlet duct may lead to water ingress into the air filter and/or vehicle interior. If the vehicle is brought into Service for cabin air filter replacement due to a musty or moldy smell from the HVAC system, water dripping from the vents or water pooling into the RH footwell carpet, inspect the vehicle for symptoms related to the condition. If symptoms are present, replace the HVAC inlet duct with an updated part or rework the existing HVAC duct, and replace the cabin air filters.
On certain Model Y vehicles, a gap between the liftgate and the spoiler outer panel may produce a whistling sound if the vehicle is driven at high speed. Upon customer complaint of noise coming from the liftgate area, rework the spoiler outer panel.
On some vehicles, degraded or excessive glue under the front seat cushion(s) may cause creaking noises during cornering or when pressing on the seat cushion(s). Upon customer complaint, inspect the vehicle for symptoms related to the condition. If symptoms are present, rework the front seat cushion(s).
On some vehicles, insufficient lubricant at the front seat recliner tube ends may cause creaking noises during weight shifting when the seat is occupied. Upon customer complaint, inspect the vehicle for symptoms related to the condition. If symptoms are present, lubricate the front seat recliner tube ends.
Certain Model Y vehicles may emit rattling or knocking noises when driving over bumps or rough road. The condition can be improved by replacing the front upper control arm mounts, replacing the front damper assemblies, and removing the wiper bracket pencil braces. This document is for vehicles that have already had the front upper control mounts replaced and the wiper bracket pencil braces removed. Replace the front damper assemblies with updated parts.
Some Model Y vehicles may emit rattling or knocking noises when driving over bumps or rough road. The condition can be improved by replacing the front upper control arm mounts, replacing the front damper assemblies (Model Y Premium and Performance only), and removing the wiper bracket pencil braces. Inspect the vehicle for symptoms related to the condition. If symptoms are present, replace the front upper control arm mounts with updated parts, replace the front damper assemblies with updated parts (Model Y Premium and Performance only), and remove the wiper bracket pencil braces.
On some vehicles, the LH and/or RH front seat backrest blower(s) may emit a loud grinding noise in the shoulder area of the backrest when front seat cooling is enabled. Inspect the vehicle for symptoms related to the condition. If symptoms are present, replace the LH and/or RH front seat backrest blower(s).
On some Model Y vehicles, water may ingress into the front fascia camera via the channels on the front fascia harness. This may corrode the camera connector or submerge the camera lens, which results in camera alerts and possible loss of the front fascia camera feed. Inspect the vehicle for symptoms related to the condition. If symptoms are present, replace the front fascia harness and the front fascia camera.
On some Model Y Standard vehicles, the gap between the front door glass run seals and the moving glass might not meet Tesla specifications, resulting in high-pitched wind noise from the A-pillar areas when the vehicle is driven at high speed. Upon customer complaint, inspect the gap between the front door glass run seal and the moving glass on both front doors. If the gap on either side is 0.5 mm or greater, replace both front door glass run seals.
On some Model Y vehicles, the rear view mirror upper camera cover is not sufficiently transparent, which may prevent infrared light from traveling through the cover, resulting in increased vehicle occupancy warnings in low-light conditions. This has no effect on vehicle operation or Autopilot features. Inspect the vehicle for symptoms related to the condition. If symptoms are present, replace the rear view mirror upper camera cover.
On certain Model 3 and Model Y vehicles, the tire pressure monitoring system (TPMS) sensor battery may drain at an accelerated rate. Identify and replace the affected TPMS sensor.
A firmware diagnosis feature is being introduced on Model 3 and Model Y vehicles that monitors wheel alignment over time. This feature detects changes in wheel alignment that may be related to incorrect tire pressures, degraded ball joints, bushings or damaged suspension links. If the feature determines that an inspection at a Tesla Service Center is required, a customer-facing alert will appear on the touchscreen.
NHTSA’s Office of Defects Investigation opens these when complaints point to a possible safety defect. Many end in a recall.
The Office of Defects Investigation (ODI) has received 156 complaints alleging a suspension failure in model year (MY) 2018-2020 Model 3 and MY 2021-2023 Model Y vehicles. The suspension failure involves the detachment of the front lower lateral link, which potentially causes a loss of vehicle directional control. In most cases, there was no advance warning or indication that the suspension failure would occur. Â Some cases cite noises occurring prior to failure, but note that the vehicle provid
The Office of Defects Investigation (ODI) is opening this Engineering Analysis to evaluate Teslaâs Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) degradation detection system. The focus of this investigation will be to assess the systemâs ability, when encountering reduced roadway visibility conditions, to detect degradation and alert the driver with sufficient time to respond. ODI will evaluate the performance of FSD in degraded roadway conditions and the upda
The Office of Defects Investigation (âODIâ) is opening this Preliminary Evaluation (PE) to assess the scope, frequency, and potential safety consequences of FSD executing driving maneuvers that constitute traï¬c safety violations. This investigation concerns versions of FSD that Tesla has labeled as "FSD (Supervised)" and "FSD (Beta)." Tesla characterizes FSD as an SAE Level 2 partial automation system requiring a fully attentive driver who is engaged in the driving task at all times. Level
The Office of Defects Investigation (ODI) has received nine Vehicle Owners Questionnaires (VOQs) reporting an inability to open doors on Model Year (MY) 2021 Tesla Model Y vehicles. The most commonly reported scenarios involved parents exiting the vehicle after a drive cycle in order to remove a child from the back seat or placing a child in the back seat before starting a drive cycle. In those events, the parents were unable to reopen a door to regain access to the vehicle. Four of these VOQs
The Office of Defects Investigation (âODIâ) has identified numerous incident reports submitted by Tesla, Inc. (âTeslaâ) in response to Standing General Order 2021-01 (the âSGOâ), in which the reported crashes occurred several months or more before the dates of the reports. The majority of these reports involved crashes in which the Standing General Order in place at the time required a report to be submitted within one or five days of Tesla receiving notice of the crash. When the rep
The Office of Defects Investigation (ODI) is opening a Recall Query to assess the remedy adequacy of Recall 23V838. On December 12, 2023, Tesla filed a Defect Information Report (Recall 23V838) applicable to all Tesla models produced and equipped with any version of its Autopilot system, which Tesla described as an SAE Level 2 (L2) Advanced Driver Assistance System (ADAS). Autopilot is the simultaneous engagement of Teslaâs Traffic-Aware Cruise Control (TACC) and Autosteer. In describing the s
The Office of Defects Investigation (ODI) received a petition requesting that ODI reevaluate its decision to deny DP20-001 on the basis that intermittent high electrical current demands on the vehicles' 12VDC systems may have caused some or all of the incidents examined by ODI in DP20-001. The petitioner bases this information on a review of open-source research and the DP20-001 denial. The petition and related materials can be reviewed at NHTSA.gov under the following ODI number: 11528471.
On January 6, 2025, the Office of Defects Investigations (ODI) opened Preliminary Evaluation 24003 (PE24033) to investigate Actually Smart Summon (Summon) sessions resulting in crashes during active sessions. According to Tesla, Summon is a short-distance SAE Level 2 system, controlled by the user from a cell phone within a certain distance and intended for use in parking lots and on private property. ODI analyzed complaint data provided by Tesla as well as complaints submitted to ODI from consu
Source: NHTSA Office of Defects Investigation public data (complaints, manufacturer communications, investigations), model years 2010 and later. Had a safety problem? Report it to NHTSA.
In complaints filed with NHTSA for model years 2019–2026, owners most often name: forward collision avoidance, unknown or other, vehicle speed control. 4,201 complaints are on record.
No. A complaint is an unverified report from an owner. A technical service bulletin (TSB) is the manufacturer telling dealers how to fix a known issue; it is not a safety recall and is usually covered only under warranty. A recall is a formal safety action, and its repair is free.
File a vehicle safety complaint at NHTSA.gov. NHTSA reads every report, and patterns of complaints are what open defect investigations and, eventually, recalls.
