What Tesla Model X owners have reported to NHTSA, the service bulletins the manufacturer sent dealers, and any federal defect investigations, by model year. See Tesla Model X safety recalls or check your VIN.
Complaints owners filed with NHTSA, by the model year of the vehicle. A high count can also mean a popular year, so compare it with how many were sold.
| Year | Complaints | Crashes | Fires | Injured | Deaths | TSBs |
|---|---|---|---|---|---|---|
| 2026 | 7 | 2 | 0 | 1 | 0 | 1 |
| 2025 | 15 | 2 | 0 | 1 | 0 | 3 |
| 2024 | 26 | 2 | 0 | 0 | 0 | 51 |
| 2023 | 194 | 18 | 2 | 12 | 0 | 74 |
| 2022 | 127 | 12 | 2 | 2 | 0 | 82 |
| 2021 | 41 | 3 | 0 | 2 | 0 | 87 |
| 2020 | 127 | 17 | 0 | 6 | 0 | 70 |
| 2019 | 100 | 13 | 3 | 6 | 0 | 78 |
| 2018 | 193 | 35 | 2 | 16 | 0 | 102 |
| 2017 | 268 | 24 | 1 | 58 | 52 | 117 |
| 2016 | 448 | 62 | 4 | 36 | 1 | 142 |
| 2015 | 0 | 0 | 0 | 0 | 0 | 71 |
The vehicle systems named most often in Tesla Model X complaints (one complaint can name several).
In the owners’ own words, as filed with NHTSA. Unverified reports; NHTSA removes personal details before publishing.
In July 2026, Tesla sold me a yoke steering wheel for my 2026 Model X Long Range and Tesla's service team installed it. On September 3, 2026, Tesla informed me the yoke is incompatible with my vehicle configuration and that the vehicle will not receive over-the-air software updates until the original round steering wheel is reinstalled. The vehicle has received zero software updates since July 2026. I am concerned the airbag in the Tesla-installed yoke may not deploy properly in a crash. I drive approximately 600 miles per week and do not feel safe in the vehicle. Tesla has not resolved this in 69 days despite weekly requests.
Following battery replacement under Service Order #XXX at a Tesla Service Center, my 2018 Tesla Model X 100D (VIN [XXX]) was returned with the underbody belly pan visibly detached and drooping toward the road surface. Fasteners were not reinstalled after service. Additional post-service issues include: recurring "Electrical System Power Reduced â Vehicle May Shut Down Unexpectedly" warnings, repeated touchscreen failure, and Falcon Wing doors opening while driving. None of these conditions existed before service. Vehicle is not being driven due to safety risk. I have photographic evidence dated XXX. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
On [XXX], at approximately [XXX], I was driving my 2023 Tesla Model X to the Macy's at Bellevue Square, Bellevue, WA, with Full Self-Driving (Supervised) engaged. The navigation system routed incorrectly to Lincoln Square instead of Bellevue Square, and the vehicle proceeded into the Lincoln Square underground parking garage while still in FSD mode. The vehicle briefly stopped at the parking entrance gate where the barrier arm is, then suddenly accelerated at full speed toward a wall â breaking through the barrier arm and colliding with the wall. I attempted to cancel FSD and pressed the brake pedal, but the vehicle did not disengage and did not stop. I heard no Forward Collision Warning o…
The left and right turning signal buttons work intermittently. I would tap on the buttons but they would not turn on the corresponding signal for other drivers to see. I would tap on the buttons multiple times if the initial press fails, but that does not help. I usually resort to turning on the hazard lights and slowly make the needed vehicle turn. This is a hazard to myself, my occupants, and all driving around me.
While driving the car the dash board lit up with several failures related to auto pilot and auto steering. The car would not engage auto pilot or cruise control and the dashboard showed messages that the car driver assist has failed, lane departure warning, blind spot warning and required immidiate service. Per Tesla, the problem was with the steering rack and had to be replaced and was not covered by any warranty.
My 2016 Tesla Model X is subject to NHTSA Recall 24V615000 for detaching roof appliques. The component was previously inspected by Tesla under this campaign. Last week, the center spine applique completely detached and flew off the vehicle at highway speeds, creating an immediate road hazard. The service center finally agreed to dp t h e repair but the Tesla authorized service center failed to properly complete the recall remedy, damaged adjacent water/wind seals with chemical solvents during the process, and is refusing to return the car to a safe, weather-tight condition without charging the me $2,800.
The contact owns a 2023 Tesla Model X. The contact stated that while his wife was driving 65 MPH with Full Self-Driving mode activated, the rear passengerâs side tire exploded. The message âLoss Pressure Rear Tire" was displayed. The contact's wife nearly lost control of the vehicle but was able to drive slowly to the residence. The contact took the rear passengerâs side tire to a tire retailer to be replaced. The vehicle was then taken to the tire retailer, where the contact was informed that the vehicle was too heavy for the tires, which caused the tires to warp. All four tires were replaced, and a rear suspension alignment was performed. The manufacturer was made aware of the failur…
The car was making a grinding and knocking sound which varied with the engine speed. This noise was confirmed to be coming from the rear drive unit by the Tesla technician. The vehicle has approximately 105,000 miles. An internet search revealed it was a common problem. The repair costed $6,502.20. It appears the problem was related to the original part which had a high failure rate and this was corrected with an updated part (ASY, DRIVE, UNIT, 3.0-150, REAR (1037000-00-F)). I understand this the drive unit that would address the coolant-ingress/seal failure of the Model X Large Drive Unit
Repair instructions and other communications the manufacturer sent dealers about known issues. A TSB is not a recall, and the repair is usually free only while the car is under warranty; ask your dealer for the bulletin number.
On some Model S and Model X vehicles, the compression gap of the HVAC drain funnel seal is wider than intended, which may cause water ingress. Inspect the sponge area of the HVAC drain funnel for water ingress. If water ingress is present, rework the HVAC drain funnel seal.
On certain Model S and Model X vehicles, the HV battery umbrella valves, over time, may become damaged due to road debris. Replace all 5 umbrella valves with updated parts. This new revision, R1, updates the affected Countries/Regions.
On certain Model S and Model X vehicles built between approximately January 2021 and September 22, 2022, the High Voltage (HV) battery portsâ plungers intended for internal water leak egress (also known as flood ports) can be replaced with plungers that are more robust against external ingress due to submersion during flooding or other similar high-severity abuse instances. Replace all 5 flood port plungers with updated parts. This new revision, R2, updates the affected Countries/Regions.
On certain Model S and Model X vehicles, the HV battery umbrella valves, over time, may become damaged due to road debris.
On certain Model S and Model X vehicles, the battery powered Pyrotechnic High Voltage (HV) Battery Disconnect will reach the end of its battery lifespan in the near future, which will trigger alerts and may limit the vehicleâs performance.
Messaging sent directly to customers who have queued with Tesla Service to perform Service Bulletin SB-25-16-002 "Replace Flood Port Plungers". The customer is informed that their vehicle is in queue to receive parts and repairs, Tesla Service will reach out to them when the Service Center is ready to schedule vehicle service, and what to do if the vehicle is exposed/will be exposed to flooding.
Proactive messaging sent directly to customers affected by Service Bulletin SB-25-16-002 "Replace Flood Port Plungers". The customer is informed that their vehicle is impacted by Service Bulletin SB-25-16-002, the benefits of performing the bulletin repair, and what to do if the vehicle is exposed/will be exposed to flooding.
On certain Model S and Model X vehicles built between approximately January 2021 and September 22, 2022, the High Voltage (HV) battery portsâ plungers intended for internal water leak egress (also known as flood ports) can be replaced with plungers that are more robust against external ingress due to submersion during flooding or other similar high-severity abuse instances.
Certain Model S and Model X vehicles were equipped with driver airbags that do not meet internal quality standards.
On certain Model S, Model X and Model Y vehicles, the interior camera requires replacement to mitigate reduced driver attentiveness detection performance in low-light conditions.
Some Model S and Model X vehicles with 1st Generation Global Navigation Satellite System (GNSS) antennas might suffer from lower-than-expected navigation signal strength under certain circumstances.
Some Model S and Model X vehicles with revision D interior cameras might suffer from lower-than-expected navigation signal strength under certain circumstances.
NHTSA’s Office of Defects Investigation opens these when complaints point to a possible safety defect. Many end in a recall.
The Office of Defects Investigation (ODI) is opening this Engineering Analysis to evaluate Teslaâs Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) degradation detection system. The focus of this investigation will be to assess the systemâs ability, when encountering reduced roadway visibility conditions, to detect degradation and alert the driver with sufficient time to respond. ODI will evaluate the performance of FSD in degraded roadway conditions and the upda
The Office of Defects Investigation (âODIâ) is opening this Preliminary Evaluation (PE) to assess the scope, frequency, and potential safety consequences of FSD executing driving maneuvers that constitute traï¬c safety violations. This investigation concerns versions of FSD that Tesla has labeled as "FSD (Supervised)" and "FSD (Beta)." Tesla characterizes FSD as an SAE Level 2 partial automation system requiring a fully attentive driver who is engaged in the driving task at all times. Level
The Office of Defects Investigation (âODIâ) has identified numerous incident reports submitted by Tesla, Inc. (âTeslaâ) in response to Standing General Order 2021-01 (the âSGOâ), in which the reported crashes occurred several months or more before the dates of the reports. The majority of these reports involved crashes in which the Standing General Order in place at the time required a report to be submitted within one or five days of Tesla receiving notice of the crash. When the rep
The Office of Defects Investigation (ODI) is opening a Recall Query to assess the remedy adequacy of Recall 23V838. On December 12, 2023, Tesla filed a Defect Information Report (Recall 23V838) applicable to all Tesla models produced and equipped with any version of its Autopilot system, which Tesla described as an SAE Level 2 (L2) Advanced Driver Assistance System (ADAS). Autopilot is the simultaneous engagement of Teslaâs Traffic-Aware Cruise Control (TACC) and Autosteer. In describing the s
The Office of Defects Investigation (ODI) received a petition requesting that ODI reevaluate its decision to deny DP20-001 on the basis that intermittent high electrical current demands on the vehicles' 12VDC systems may have caused some or all of the incidents examined by ODI in DP20-001. The petitioner bases this information on a review of open-source research and the DP20-001 denial. The petition and related materials can be reviewed at NHTSA.gov under the following ODI number: 11528471.
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 20
On January 6, 2025, the Office of Defects Investigations (ODI) opened Preliminary Evaluation 24003 (PE24033) to investigate Actually Smart Summon (Summon) sessions resulting in crashes during active sessions. According to Tesla, Summon is a short-distance SAE Level 2 system, controlled by the user from a cell phone within a certain distance and intended for use in parking lots and on private property. ODI analyzed complaint data provided by Tesla as well as complaints submitted to ODI from consu
On October 17, 2024, NHTSAâs Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24031) of Teslaâs Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) to assess: the ability of the FSD system to detect and respond appropriately to reduced roadway visibility conditions; whether any other FSD crashes had occurred under degraded roadway visibility conditions that are similar in nature to the four SGO-reported crashes identified in the opening docum
Source: NHTSA Office of Defects Investigation public data (complaints, manufacturer communications, investigations), model years 2010 and later. Had a safety problem? Report it to NHTSA.
In complaints filed with NHTSA for model years 2015–2026, owners most often name: unknown or other, suspension, electrical system. 1,546 complaints are on record.
No. A complaint is an unverified report from an owner. A technical service bulletin (TSB) is the manufacturer telling dealers how to fix a known issue; it is not a safety recall and is usually covered only under warranty. A recall is a formal safety action, and its repair is free.
File a vehicle safety complaint at NHTSA.gov. NHTSA reads every report, and patterns of complaints are what open defect investigations and, eventually, recalls.
