What Tesla Cybertruck owners have reported to NHTSA, the service bulletins the manufacturer sent dealers, and any federal defect investigations, by model year. See Tesla Cybertruck safety recalls or check your VIN.
Complaints owners filed with NHTSA, by the model year of the vehicle. A high count can also mean a popular year, so compare it with how many were sold.
| Year | Complaints | Crashes | Fires | Injured | Deaths | TSBs |
|---|---|---|---|---|---|---|
| 2026 | 8 | 2 | 0 | 0 | 0 | 2 |
| 2025 | 24 | 2 | 0 | 2 | 0 | 8 |
| 2024 | 174 | 23 | 2 | 19 | 6 | 55 |
| 2023 | 0 | 0 | 0 | 0 | 0 | 1 |
The vehicle systems named most often in Tesla Cybertruck complaints (one complaint can name several).
In the owners’ own words, as filed with NHTSA. Unverified reports; NHTSA removes personal details before publishing.
The contact owns a 2024 Tesla Cybertruck. The contact stated that while driving 25 MPH, the steering wheel became unresponsive, and the vehicle crash into eight vehicles parked along the side of the road. The contact attempted to turn the steering wheel away from the vehicles but was unable to regain control of the vehicle because the steering wheel was firm. Following the crash, the vehicle was towed to a dealer and then to a body shop. The contact instructed the body shop not to perform any repairs because until the vehicle was thoroughly diagnosed. However, the body shop was unable to perform a diagnostic test or retrieve the EDR information. The manufacturer was notified of the failure b…
While driving on a highway with Full Self-Driving engaged, I approached an exit and applied steering input to take control. I expected the system to disengage and the Cybertruck to follow my steering input. The vehicle did not respond in the manner I expected and left the paved roadway, entering a grass field. To my knowledge, it did not strike another vehicle, guardrail, tree, or structure. The airbags nevertheless deployed, and a collision event was indicated. I cannot determine from my observations what triggered the restraint system or whether contact with the ground or another condition played a role. After the vehicle came to rest, it lost power to the extent that it would not operate…
The contact owns a 2024 Tesla Cybertruck. The contact stated that while driving 20 MPH with the autopilot feature engaged the vehicle failed to stop at a stop sign. The contact manually intervened and stopped the vehicle. The manufacturer was not notified of the failure. The failure mileage was 11,818.
I am submitting a formal complaint regarding my recent experience with Tesla service, involving repeated failed repair attempts, inaccurate representations that the vehicle was ready for pickup, and unprofessional conduct by the service manager, Kris. I initially brought my vehicle in for service due to a critical error. After being notified that the vehicle was ready for pickup, I arrived and discovered a fluid leak underneath the vehicle. The vehicle had to be taken back in for further inspection, resulting in a wasted trip. I was later notified again that the vehicle was ready. I returned, and at that time the vehicle presented a new alert (âTrailer functionality may be unavailableâ…
Component AffectedComponent Name: Electrical System / Engine Cooling / Climate ControlSpecific Part: Front grille/louver assembly and HVAC condenserComplaint The front grille and louver area of the Tesla Cybertruck features an inadequate design that fails to protect critical cooling components from ordinary road conditions. The wide openings allow predictable road debris to easily enter the front end, causing direct impact damage and structural failure to the HVAC condenser. Tesla corporate communications acknowledge this vulnerability occurs but classify the resulting damage strictly as an "outside influence" rather than a systemic design defect, thereby refusing warranty coverage. This str…
I own a 2025 Tesla Cybertruck AWD. The fixed lower rail beneath the front passenger seat has two exposed openings. On September 7, 2026, a metal key fell through one opening into an inaccessible enclosed area beneath the seat and floor structure. The key could not be seen or retrieved. While driving, I repeatedly heard it sliding as the vehicle accelerated, stopped and turned. I attempted to reach it by creating a hand-sized opening in the lower protective panel, damaging that panel, but I still could not locate the key. While parking in my garage, I suddenly heard the key drop into a deeper area instead of continuing to slide. The unexpected sound startled me and I immediately braked. Dur…
Tesla FSD failed to measure an entrance correctly and scratched the left side of the truck. Affected left rear passenger door, left rear flares, left rocker panel.
The left sail applique was nearly disconnected from the vehicle, so I removed it the rest of the way manually before it could fly off while driving at speed. The right one is still a little loose, but doesn't seem to be in danger of flying off. The model number stamped into the piece that came off indicates that it was replaced during recall work in Nov 2024 as part of Safety recall 24V-457, however because work had been done on the tonneau cover by Tesla in Jun 2026, I believe it exacerbated the problem causing the part to detach enough to be dangerous. They did not mention the problem to me at the time even though the vehicle was specifically brought into the service center prior to warran…
Repair instructions and other communications the manufacturer sent dealers about known issues. A TSB is not a recall, and the repair is usually free only while the car is under warranty; ask your dealer for the bulletin number.
On some Cybertruck vehicles, customers may experience low frequency shaking, rattling, and/or vibrations at the door assemblies and/or LH side mirror when the vehicle is driven at high speeds. Upon customer complaint, inspect the vehicle for symptoms related to the condition. If symptoms are present, apply new adhesive to the reinforcement brackets and, if necessary, install additional butyl pads on the affected door assemblies.
On certain Cybertruck vehicles, the halfshaft bolts may lose torque, which may cause a loud grinding noise if the hub and axle facespline teeth become unseated and damaged. If axle grinding noise is present before starting this bulletin, replace the hub, halfshaft, and halfshaft bolt on the impacted corner. Replace the remaining halfshaft bolts on the unaffected halfshaft locations. Then, run a Double Pedal Torque Test to confirm the hub and halfshaft facespline teeth are properly seated. If no axle grinding noise is present before starting this bulletin, replace all 4 halfshaft bolts and run
On certain Cybertruck vehicles, the halfshaft bolts may lose torque, which may cause a loud grinding noise if the hub and axle facespline teeth become unseated and damaged. Replace all 4 halfshaft bolts and run a Double Pedal Torque Test to confirm the hub and halfshaft facespline teeth are properly seated.
On certain Cybertruck vehicles, the AC junction box to fast charge contactor HV harness might have a poor crimp connection, which may cause increased resistance and localized heating in the harness. If the ancillary cover is removed for other procedures, replace the AC junction box to fast charge contactor HV harness with version -J or later.
On some Cybertruck vehicles, the adhesive in top edge and/or center reinforcement bracket of the tailgate might delaminate, which may cause noise, vibration, and harshness (NVH). Inspect the vehicle for symptoms related to the condition. If symptoms are present, rework or replace the tailgate assembly.
On some Cybertruck vehicles, reinforcement brackets inside the front and rear door assemblies might cause low frequency shaking, rattling, and/or vibrations at the door assemblies and/or LH side mirror when the vehicle is driven at high speeds, which does not meet Tesla quality standards. Upon customer complaint, inspect the vehicle for symptoms related to the condition. If symptoms are present, apply new adhesive to the reinforcement brackets and install additional butyl pads on the affected door assemblies.
On certain Cybertruck vehicles, the Vehicle Emission Control Information label was printed with text that is illegible.
On certain Cybertruck vehicles, the left body controller's printed circuit board was misaligned with its heatsink, which may cause the board to crack when the enclosure is closed. This may lead to a graceful power-off event.
On some Cybertruck vehicles, when the tonneau cover is closed, the tonneau slat water management channel is exposed, which under certain environmental conditions, may cause excessive water to enter the cargo bed.
Tesla identified a manufacturing flaw in certain Cybertruck vehicles. Driving range and performance can be impacted by this high voltage battery issue. Tesla is replacing high voltage batteries for impacted vehicles free of charge.
On certain Cybertruck vehicles, the HV battery ancillary harness may have been improperly routed, which might strain the harness branches and/or connectors between the High Voltage Controller (HVC) and Battery Management Boards (BMBs), potentially preventing HVC and BMB communication through one of the two harness branches.
Certain Dual Motor Cybertruck vehicles are equipped with a Rear Drive Unit (RDU) inverter with an internal component that does not meet Tesla specifications.
NHTSA’s Office of Defects Investigation opens these when complaints point to a possible safety defect. Many end in a recall.
The Office of Defects Investigation (ODI) is opening this Engineering Analysis to evaluate Teslaâs Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) degradation detection system. The focus of this investigation will be to assess the systemâs ability, when encountering reduced roadway visibility conditions, to detect degradation and alert the driver with sufficient time to respond. ODI will evaluate the performance of FSD in degraded roadway conditions and the upda
The Office of Defects Investigation (âODIâ) is opening this Preliminary Evaluation (PE) to assess the scope, frequency, and potential safety consequences of FSD executing driving maneuvers that constitute traï¬c safety violations. This investigation concerns versions of FSD that Tesla has labeled as "FSD (Supervised)" and "FSD (Beta)." Tesla characterizes FSD as an SAE Level 2 partial automation system requiring a fully attentive driver who is engaged in the driving task at all times. Level
The Office of Defects Investigation (ODI) is opening a Recall Query to assess the remedy adequacy of Recall 23V838. On December 12, 2023, Tesla filed a Defect Information Report (Recall 23V838) applicable to all Tesla models produced and equipped with any version of its Autopilot system, which Tesla described as an SAE Level 2 (L2) Advanced Driver Assistance System (ADAS). Autopilot is the simultaneous engagement of Teslaâs Traffic-Aware Cruise Control (TACC) and Autosteer. In describing the s
On October 17, 2024, NHTSAâs Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24031) of Teslaâs Full Self Driving Beta and Full Self Driving (Supervised) (collectively, FSD) to assess: the ability of the FSD system to detect and respond appropriately to reduced roadway visibility conditions; whether any other FSD crashes had occurred under degraded roadway visibility conditions that are similar in nature to the four SGO-reported crashes identified in the opening docum
Source: NHTSA Office of Defects Investigation public data (complaints, manufacturer communications, investigations), model years 2010 and later. Had a safety problem? Report it to NHTSA.
In complaints filed with NHTSA for model years 2023–2026, owners most often name: electrical system, structure, unknown or other. 206 complaints are on record.
No. A complaint is an unverified report from an owner. A technical service bulletin (TSB) is the manufacturer telling dealers how to fix a known issue; it is not a safety recall and is usually covered only under warranty. A recall is a formal safety action, and its repair is free.
File a vehicle safety complaint at NHTSA.gov. NHTSA reads every report, and patterns of complaints are what open defect investigations and, eventually, recalls.
