Every 2019 Proterra Catalyst recall
Each campaign as NHTSA published it: what is wrong, what can happen, and the fix. Newest first.
Electrical System · NHTSA 24V655000
Jun 9, 2024Electrical System
- Problem
- Phoenix Motorcars (Phoenix) is recalling certain 2019-2021 800V Catalyst and 2020-2022 ZX5 transit buses. The vehicle controller software may allow the electrical circuit for the radiator fan to overheat.
- Risk
- Electrical circuits that overheat increase the risk of a fire.
- Fix
- Dealers will update the vehicle software, free of charge. Owner notification letters were mailed October 15, 2024. Owners may contact Phoenix customer service at 1-909-987-0815.
Full recall details for 24V655000 →Electrical System · NHTSA 23V697000
Oct 17, 2023Electrical System
- Problem
- Proterra Operating Company, Inc. (Proterra) is recalling certain 2019-2022 40' and 35' Catalyst 800V transit buses equipped with ProDrive 1.0, and 40' and 35' ZX5 800V transit buses equipped with ProDrive 1.0. A transistor inside the inverter may overheat and fail, which can result in a loss of power steering and drive power.
- Risk
- A loss of power steering and/or drive power increases the risk of a crash.
- Fix
- Dealers will replace the inverter, free of charge. Owner notification letters were mailed December 16, 2023. Owners may contact Proterra customer service at 1-864-438-0000.
Full recall details for 23V697000 →Steering · NHTSA 22V114000
Feb 28, 2022Steering:Gear Box (Other Than Rack and Pinion)
- Problem
- Proterra, Inc. (Proterra) is recalling certain 2017-2019 35 foot Catalyst E2, 2017-2019 40 foot E2, 2020-2021 35 foot RR, 2019-2020 40 foot RR, 2019-2022 40 foot ZX5, and 2020-2022 35 foot ZX5 buses. The plexus adhesive between the torque limiter plate and the bus body may be insufficient, causing the bolts that secure the steering gearbox to loosen.
- Risk
- A loose steering gearbox can cause a loss of steering control, increasing the risk of a crash.
- Fix
- Dealers will install a mechanical fastener and new bolts on the steering gearbox, and install a new torque plate, as necessary, free of charge. Owner notification letters were mailed October 7, 2022. Owners may contact Proterra's customer service at 1-864-438-0000.
Full recall details for 22V114000 →
2019 Proterra Catalyst complaints and service bulletins
Proterra has issued at least 146 technical service bulletins (repair instructions to dealers) for this model year. Complaints are unverified owner reports; a recall is the manufacturer’s admission of a safety defect.
Service bulletins by component
- Electrical System (67)
- Structure (37)
- Power Train (20)
- Service Brakes (15)
- Fuel/Propulsion System (12)
- Equipment (6)
Read Proterra Catalyst owner complaints and bulletins, every year
NHTSA defect investigations covering the 2019 Proterra Catalyst
NHTSA’s Office of Defects Investigation lists this model year in one investigation. An investigation is not a recall; it is how NHTSA decides whether one is needed.
Check your Catalyst by VIN
Not every 2019 Proterra Catalyst is in every recall. Enter your 17-character VIN to see the recalls on record for your exact vehicle, then confirm which are still open at NHTSA.gov or with any Proterra dealer.
Run a free VIN recall check →