2015 Pierce Quantum recalls (10)

Every 2015 Pierce Quantum recall

Each campaign as NHTSA published it: what is wrong, what can happen, and the fix. Newest first.

• Equipment · NHTSA 22V809000

  Oct 27, 2022Equipment:Mechanical

  Problem

  Pierce Manufacturing (Pierce) is recalling certain 2010-2022 Pierce Velocity, Enforcer, Arrow XT, Quantum, and Dash CF fire trucks. Stokes basket mounting brackets may be insufficiently welded.

  Risk

  The left and/or right brackets can fail, allowing the stokes basket to fall and increasing the risk of injury.

  Fix

  Pierce will replace the stokes basket mounting brackets, free of charge. Owner notification letters were mailed December 14, 2022. Owners may contact Pierce's customer service at 1-888-974-3723. Pierce's number for this recall is 74B323.

  Full recall details for 22V809000 →

• Fuel System, Diesel · NHTSA 22V032000

  Jan 26, 2022Fuel System, Diesel:Fuel Injection System:Fuel Rail

  Problem

  Pierce Manufacturing (Pierce) is recalling certain 2015-2021 Arrow XT, Enforcer, Quantum and Velocity fire trucks. The fuel tubes between the fuel rail and the injectors for cylinders four, five, and six may fatigue and crack, which can result in a high pressure fuel leak.

  Risk

  A high pressure fuel leak in the presence of an ignition source can increase the risk of a fire.

  Fix

  On engines with 75 miles or less, dealers will install vibration isolators to the fuel tubes. Engines with more than 75 miles will receive new fuel tubes with vibration isolators, free of charge. Owner notification letters were mailed on March 11, 2022. Owners may contact Pierce's customer service at 1-888-974-3723.

  Full recall details for 22V032000 →

• Electrical System · NHTSA 19V022000

  Feb 1, 2019Electrical System:Software

  Problem

  Pierce Manufacturing (Pierce) is recalling certain 2004-2018 Arrow XT, Dash, Enforcer, Impel, Quantum and Velocity aerial vehicles. The aerial device may unexpectedly rotate to the right when the ladder is being extended.

  Risk

  If the aerial device moves in an unexpected direction, the ladder may contact an object, such as a building or an electrical wire, increasing the risk of injury.

  Fix

  Pierce will notify owners, and dealers will reprogram the aerial control module, free of charge. The recall began February 28, 2019. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B295.

  Full recall details for 19V022000 →

• Structure · NHTSA 18V463000

  Nov 7, 2018Structure

  Problem

  Pierce Manufacturing (Pierce) is recalling certain 2007-2017 Pierce Velocity, Impel, Arrow-XT, Quantum, and Enforcer emergency response vehicles equipped with 75ft aerial devices with a 21 inch or 28 inch limited retraction bracket. The bracket on the aerial device may detach from the aerial and fall to the ground.

  Risk

  If the bracket falls, it could strike a person below.

  Fix

  Pierce will notify owners, and dealers will install additional hardware to mount the limited retraction bracket, free of charge. The recall began on August 22, 2018. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B290.

  Full recall details for 18V463000 →

• Equipment · NHTSA 18V050000

  Nov 1, 2018Equipment

  Problem

  Pierce Manufacturing (Pierce) is recalling certain 2015-2016 Arrow XT, Enforcer, Quantum, Saber, Velocity, and Commercial emergency vehicles equipped with Hale pressure relief valves in the water pumps used for fire fighting. Rings securing the valves may corrode over time after exposure to water, causing the ring to fail and the pressure relief valve to open, reducing the water pressure available for fire fighting.

  Risk

  A reduction in water pressure may hinder fire fighting efforts, increasing the risk of injury.

  Fix

  Pierce has notified owners, and dealers will install a remedy kit, free of charge. The recall began on February 9, 2018. Owners may contact Pierce customer service at 1-888-974-3723 or Hale Products at 1-800-533-3569. Pierce's number for this recall is 74B287.

  Full recall details for 18V050000 →

• Steering · NHTSA 17V570000

  Sep 14, 2017Steering:Linkages:Tie Rod Assembly

  Problem

  Pierce Manufacturing (Pierce) is recalling certain 2015-2016 Arrow XT, Enforcer, Impel, Quantum, Saber, and Velocity vehicles, equipped with certain Spicer D-Series and E-Series steer axles. The castellated nut on the steer axles may not be properly torqued, allowing the tie rod to loosen.

  Risk

  If the tie rod loosens, it may disconnect from the steering knuckle, causing a complete loss of steering and increasing the risk of a crash.

  Fix

  Pierce will notify owners, and dealers will inspect the torque of the castellated nut and tie rod, tightening it as necessary. If the tie rod stud and knuckle on units cannot be sufficiently torqued, the dealer will replace the knuckle and tie rod end assembly, free of charge. The recall began on November 30, 2017. Owners may contact Pierce customer service at 1-414-832-3000.

  Full recall details for 17V570000 →

• Suspension · NHTSA 17V349000

  May 31, 2017Suspension

  Problem

  Pierce Manufacturing (Pierce) is recalling certain 2012-2017 Arrow XT, Dash, Enforcer, Quantum, and Velocity fire trucks equipped with the T3 rear steer option. The affected vehicles have a rear sway bar that may detach from the vehicle.

  Risk

  If the sway bar detaches, the vehicle may sway more during steering maneuvers, increasing the risk of a crash.

  Fix

  Pierce will notify owners, and dealers will replace and properly torque the sway bar fasteners, free of charge. The recall began on July 11, 2017. Owners may contact Pierce customer service at 1-888-974-3723.

  Full recall details for 17V349000 →

• Power Train · NHTSA 16V585000

  May 8, 2016Power Train:Manual Transmission

  Problem

  Pierce Manufacturing (Pierce) is recalling certain model year 2015-2016 Arrow, Dash, Enforcer, Impel, Quantum, Saber, and Velocity fire trucks manufactured June 29, 2015, to June 30, 2016. The affected vehicles may be equipped with certain C20 and C21 split-shaft transmissions from Waterous. This transmission sends power to the wheels of an emergency response vehicle or power to an add-on unit such as a water pump used for fighting fires. A component within the shift unit may be damaged and as a result, the operator may not be able to switch the power output.

  Risk

  If the power output cannot be changed, once the fire truck arrives at the scene, it may not be able to pump water to aid in extinguishing the fire, increasing the risk of injury.

  Fix

  Piece will notify owners, and dealers will remove the shift unit assembly and replace the clevis pin and retaining rings, free of charge. The recall began on September 2, 2016. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B277.

  Full recall details for 16V585000 →

• Equipment · NHTSA 16V390000

  Jan 6, 2016Equipment

  Problem

  Pierce Manufacturing (Pierce) is recalling certain model year 2015-2016 Arrow XT, Enforcer, Impel, Quantum, Saber, and Velocity emergency vehicles manufactured August 4, 2015, to August 24, 2016, equipped with pumps to provide pressurized water to aid in fighting fires. These pumps have 6" intake strainers that may have been improperly soldered during production and, as a result, the strainers may come apart during use, allowing parts of the strainer and debris to enter the pump, possibly damaging the pump.

  Risk

  If the strainer and/or debris enters the pump, and the operator is forced to shut down the pump, reducing firefighting effectiveness, there could be an increased risk of injury.

  Fix

  Pierce will notify owners to check the strainer for missing solder at the joints. Any strainers missing solder will be replaced, free of charge. The recall began on June 16, 2016. Owners may contact Pierce customer service at 1-888-974-3723 or Hale Products Customer Service Center at 1-800-533-3569. Pierce's number for this recall is 74B272.

  Full recall details for 16V390000 →

• Equipment · NHTSA 16V186000

  Jan 4, 2016Equipment

  Problem

  Pierce Manufacturing (Pierce) is recalling certain model year 2010-2016 Arrow-XT, Quantum, and Velocity vehicles manufactured from October 30, 2010, through January 24, 2016. The affected vehicles are equipped with Pelican 9410L flashlights, part number 9410-021-245 or 9410-021-110, with lithium ion battery packs which may overheat.

  Risk

  If the flashlight battery pack overheats, it can increase the risk of a fire.

  Fix

  Pierce will notify owners and instruct them to inspect the flashlight and battery pack, and if necessary, to request a replacement battery pack from Pelican Products, free of charge. The recall began on April 18, 2016. Owners may contact Pierce customer service at 1-414-832-3000. Pierce's recall number for this campaign is 74B271.

  Full recall details for 16V186000 →

2015 Pierce Quantum complaints and service bulletins

Pierce has issued at least 34 technical service bulletins (repair instructions to dealers) for this model year. Complaints are unverified owner reports; a recall is the manufacturer’s admission of a safety defect.

Service bulletins by component

• Unknown Or Other (26)
• Electrical System (3)
• Exterior Lighting (2)
• Air Bags (1)
• Steering (1)
• Suspension (1)

Read Pierce Quantum owner complaints and bulletins, every year

Other Pierce Quantum model years

← 2014 Pierce Quantum · 2016 Pierce Quantum →

• 2022 (1)
• 2021 (3)
• 2020 (3)
• 2019 (3)
• 2018 (5)
• 2017 (8)
• 2016 (12)
• 2015 (10)
• 2014 (5)
• 2013 (5)
• 2012 (5)
• 2011 (4)
• 2010 (4)
• 2009 (2)
• 2008 (2)
• 2007 (2)
• 2006 (1)
• 2005 (1)
• 2004 (1)

All Pierce Quantum recalls, every model year