What Nissan Sentra owners have reported to NHTSA, the service bulletins the manufacturer sent dealers, and any federal defect investigations, by model year. See Nissan Sentra safety recalls or check your VIN.
Complaints owners filed with NHTSA, by the model year of the vehicle. A high count can also mean a popular year, so compare it with how many were sold.
| Year | Complaints | Crashes | Fires | Injured | Deaths | TSBs |
|---|---|---|---|---|---|---|
| 2026 | 16 | 1 | 1 | 1 | 0 | 2 |
| 2025 | 30 | 6 | 0 | 3 | 0 | 6 |
| 2024 | 41 | 6 | 0 | 5 | 0 | 24 |
| 2023 | 20 | 1 | 0 | 2 | 0 | 57 |
| 2022 | 81 | 1 | 0 | 8 | 0 | 98 |
| 2021 | 132 | 14 | 1 | 8 | 0 | 132 |
| 2020 | 205 | 8 | 0 | 2 | 0 | 115 |
| 2019 | 222 | 16 | 1 | 18 | 0 | 124 |
| 2018 | 185 | 17 | 3 | 10 | 1 | 145 |
| 2017 | 230 | 29 | 6 | 21 | 0 | 183 |
| 2016 | 270 | 18 | 2 | 13 | 0 | 197 |
| 2015 | 351 | 23 | 3 | 23 | 0 | 181 |
| 2014 | 380 | 27 | 6 | 18 | 0 | 194 |
| 2013 | 638 | 24 | 4 | 20 | 1 | 201 |
| 2012 | 180 | 10 | 4 | 10 | 0 | 107 |
| 2011 | 142 | 19 | 6 | 14 | 0 | 107 |
| 2010 | 144 | 11 | 4 | 8 | 0 | 102 |
The vehicle systems named most often in Nissan Sentra complaints (one complaint can name several).
In the owners’ own words, as filed with NHTSA. Unverified reports; NHTSA removes personal details before publishing.
I purchased this vehicle brand new in 2021. Since then, I have experienced a very concerning safety issue on multiple occasions involving the automatic emergency braking system. While driving normally, with the vehicle operating without any apparent problems, the emergency braking system has suddenly activated and warning lights have appeared on the dashboard, even though there was no vehicle, pedestrian, object, or other obstruction in front of me that would have required emergency braking. This has happened to me several times and is extremely frightening. During the most recent incident, the vehicle behind me had to quickly go around my car to avoid rear-ending me after my vehicle unexp…
The communication quality with the infotainment system does not work properly. Whenever you try to use Siri the audio cuts out and sounds distorted. This also happens during phone calls and it is a two way problem. You sound distorted to the person youâre calling and they also sound distorted to you. This problem happens with both wireless and wired connections as well as with and without Android Auto and CarPlay. This poses a serious and dangerous communication risk, especially during an emergency when you might need to call authorities or assistance. You would be required to manually disconnect your deviceâs connection from your car while driving which is both illegal and dangerous t…
While stopped at a light and the engine safety to save gas comes on and sitting for an extended period of time will cause my car to âstartâ and while my foot is on the brake the car will jerk forward it has done this on 6 separate occasions
Rear backup camera does not work. Screen shows vertical lines and I cannot see to backup. My safety & others are at risk because I cannot see behind me. No, no and no to the last questions.
The back up camera frequently goes blank when the car is put in reverse. This is a safety hazard as I can't see what is behind me when I am backing up. Upon further research, this is common in Nissan Sentras around this time but my specific car was not under the recall. There were multiple reports of faulty wiring causing the same issues. There were no warnings prior to this failure and it has been going on for over a year.
On XXX, while driving a 2026 Nissan Sentra rental with approximately 5,000 miles, I was traveling about 75 mph on a freeway in [XXX]. The vehicle suddenly and unexpectedly rapidly decelerated/braked and became disabled. I had no warning before the failure and was barely able to get partially out of the travel area. After stopping, the vehicle was effectively immobilized. I could not shift it into neutral or otherwise move it safely completely out of danger. The steering/wheels would not allow us to move the vehicle normally. During the incident, the vehicle displayed a message stating that a system/software update was required. During the update process, I was unable to operate the emergency…
Following a severe rainstorm, heavy water intrusion occurred inside the vehicle. The rear passenger floorboard and the interior of the trunk were completely saturated with water. Immediately following this water intrusion, the factory backup camera system completely failed and stopped functioning, creating an immediate rear visibility hazard when operating the vehicle in reverse.The vehicle was taken to an authorized brand dealership for inspection. The dealership confirmed that the backup camera module failed explicitly due to liquid/water damage, and the failed part is available for inspection. However, the dealership stated that all factory weather seals and body drains are clear and func…
I am reporting a potential safety defect involving my 2019 Nissan Sentra. In June 2025, when my vehicle had approximately 56,000 miles, the overhead console located in the ceiling of my vehicle suddenly detached and fell while I was driving. The console struck me in the face. This was completely unexpected and created a potentially dangerous situation because I was operating the vehicle at the time. A component falling from the ceiling and striking the driver could cause the driver to become distracted, lose control of the vehicle, or potentially cause a crash. After the incident, I examined the overhead console and found that the components/attachment points that secured the console to t…
Repair instructions and other communications the manufacturer sent dealers about known issues. A TSB is not a recall, and the repair is usually free only while the car is under warranty; ask your dealer for the bulletin number.
CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement âCertification Labelâ or âVIN Plate/Labelâ may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The âVIN Plate/Labelâ (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshiel
CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement âCertification Labelâ or âVIN Plate/Labelâ may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The âVIN Plate/Labelâ (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshiel
CAMPAIGN BULLETIN Driver Seat Bracket *****Dealer Announcement***** Nissan is committed to a high level of customer service and satisfaction. This commitment requires Nissan to periodically place certain vehicles on temporary Quality Assurance (QA) Hold to ensure that these vehicles, as delivered to our customers, meet our exacting standards and our customersâ expectations. Effective immediately, Nissan is placing a temporary Quality Assurance Hold on certain specific 2025 Nissan Sentra vehicles while Nissan investigates a potential concern with the driver seat bracket. Affected vehicles are
AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING APPLIED SYSTEMS: Vehicles equipped with a lane camera (see Figure 1) SERVICE INFORMATION If the Automatic Emergency Braking (AEB) warning light or is blinking (but not illuminated steadily) or the customer states it is blinking, and there are no related DTCs, inspect the windshield. A blinking AEB warning light may occur under the following conditions: ï· When contamination or foreign material adhere to the lane camera viewing window on the windshield. ï· When driving while it is snowing or when frost forms on the lane camera viewing window
INTELLIGENT CRUISE CONTROL INOPERATIVE AND AEB/FEB WARNING LIGHT ON OR RADAR OBSTRUCTION MESSAGE DISPLAYED WITH DTC C1A16 OR C2582 IF YOU CONFIRM IMPORTANT: The purpose of ACTION (on the next page) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair. Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and k
SERVICE INFORMATION If one of the APPLIED VEHICLES has DTC P2100 for âETC MOT PWR-B1â or P2101 for âETC FNCTN/CIRC-B1â stored in the Engine Control Module (ECM) with a customer complaint of loss of power, ï· Perform the revised Electronic Service Manual (ESM) procedure noted on page 2 for "PERFORM DTC CONFIRMATION PROCEDURE." HINT: This revised procedure will be added to the ESM in a future update.
Nissan North America Total Customer Satisfaction Electronic Field Communication ACTION Date: December 23, 2024 To: FOMs, DOMs, RAMs, & RGMs Subject: LAUNCH PMA43 2025 Sentra Rear Window Glass Inspection â Dealer Quality Action - Dealer Announcement and Procedure ACTION: FOMs & DOMs are asked to ensure that dealers are aware of this new campaign information. Dealer Announcement: To ensure continued customer satisfaction and confidence, Nissan is conducting a qualit
*****Dealer Announcement***** Nissan is committed to a high level of customer service and satisfaction. This commitment requires Nissan to periodically place certain vehicles on temporary Quality Assurance (QA) Hold to ensure that these vehicles, as delivered to our customers, meet our exacting standards and our customersâ expectations. Effective immediately, Nissan is placing a temporary Quality Assurance Hold on certain specific 2025 Nissan Kicks & Sentra vehicles while Nissan investigates a potential quality concern with the Engine Cylinder Block. Affected vehicles are subject to stop sal
DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)
ENGINE SUPPORT TOOLS APPLIED VEHICLES: 2020-2024 Sentra (B18) SERVICE INFORMATION A new Engine Support Bracket is now available to allow the CVT to be removed from the APPLIED VEHICLES without having to remove the engine. The procedure in this bulletin is different from the procedure currently in the ESM, which will be updated with this information at a later date. Please refer to the SERVICE PROCEDURE in this bulletin for information on how to use these new tools.
RATTLE OR KNOCK NOISE FROM FRONT WHEN DRIVING OVER BUMPS AND/OR TURNING APPLIED VEHICLES: 2021-2024 Sentra (B18) APPLIED DATES: Built from January 2, 2021 to April 11, 2024 IF YOU CONFIRM A rattle or knock noise is heard from the front of the vehicle when driving over bumps and/or turning. HINT: To aid in diagnosis, it is recommended that you view the video clip on ASIST before starting. To view the video full screen, right click the center of the video screen and select âFull Screenâ. ACTION Follow the SERVICE PROCEDURE in this bulletin to verify the passenger (RH) side Engine Mounting In
DTC B2E01-96 (INTERNAL BATTERY) STORED AS CURRENT IN IVC This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. SERVICE INFORMATION The APPLIED VEHICLES that come equipped with a factory installed SOS switch, located near the overhead map lamp, also come equipped with a wireless communication device called a Telematics Communication Unit (TCU). With an active NissanConnect® Services subscription, the TCU communicates with the Nissan Data Center to provide various security and convenience services. CONSULT has been updated to
NHTSA’s Office of Defects Investigation opens these when complaints point to a possible safety defect. Many end in a recall.
In May 2016, Nissan North America issued a safety recall (16V-244) to address the problem of improper classification of adult front seat passengers in approximately 3.3 million vehicles, including those in the scope of this investigation when it was opened (almost one million vehicles) and additional vehicles, as shown below.Nissan models: certain model year 2013-2016 Altima, 2013-2016 LEAF, 2016-2017 Maxima, 2015-016 Murano and Murano Hybrid, 2013-2016 Pathfinder, 2014-2015 Pathfinder Hybrid, 2
In April 2014, Nissan North America launched Safety Recall 14V-138 to address problems with the Occupant Classification System (OCS) algorithm in the following vehicles: model year (MY) 2013-2014 Nissan Altima, Pathfinder, Sentra and LEAF; MY 2013 Infiniti JX35; MY 2014 Infiniti QX60 and Q50; and MY 2013 Nissan NV 200/Taxi vehicles.According to Nissan, the OCS may misclassify adult front passenger occupants and turn off the passenger's frontal air bag for an adult occupant of sufficient weight.I
On May 20, 2014, ODI opened PE14-014 based on eight complaints alleging incidents of excessive brake pedal travel in model year (MY) 2013 through 2014 Nissan Sentra, Versa Sedan and Versa Note passenger cars (Figure 1) and information in Early Warning Reporting field reports indicating issues with master cylinder internal seals.In response to an information request letter sent by ODI, Nissan identified a condition with the master cylinder in early production subject vehicles that could result in
Source: NHTSA Office of Defects Investigation public data (complaints, manufacturer communications, investigations), model years 2010 and later. Had a safety problem? Report it to NHTSA.
In complaints filed with NHTSA for model years 2010–2026, owners most often name: power train, electrical system, unknown or other. 3,267 complaints are on record.
No. A complaint is an unverified report from an owner. A technical service bulletin (TSB) is the manufacturer telling dealers how to fix a known issue; it is not a safety recall and is usually covered only under warranty. A recall is a formal safety action, and its repair is free.
File a vehicle safety complaint at NHTSA.gov. NHTSA reads every report, and patterns of complaints are what open defect investigations and, eventually, recalls.
