What Nissan Murano owners have reported to NHTSA, the service bulletins the manufacturer sent dealers, and any federal defect investigations, by model year. See Nissan Murano safety recalls or check your VIN.
Complaints owners filed with NHTSA, by the model year of the vehicle. A high count can also mean a popular year, so compare it with how many were sold.
| Year | Complaints | Crashes | Fires | Injured | Deaths | TSBs |
|---|---|---|---|---|---|---|
| 2026 | 4 | 0 | 0 | 0 | 0 | 6 |
| 2025 | 22 | 2 | 0 | 3 | 0 | 11 |
| 2024 | 5 | 0 | 0 | 0 | 0 | 24 |
| 2023 | 8 | 2 | 0 | 0 | 0 | 57 |
| 2022 | 6 | 2 | 0 | 0 | 0 | 78 |
| 2021 | 16 | 1 | 0 | 0 | 0 | 100 |
| 2020 | 43 | 1 | 0 | 2 | 0 | 129 |
| 2019 | 43 | 1 | 0 | 2 | 0 | 158 |
| 2018 | 113 | 3 | 5 | 3 | 0 | 181 |
| 2017 | 107 | 8 | 2 | 11 | 0 | 222 |
| 2016 | 108 | 3 | 1 | 3 | 0 | 246 |
| 2015 | 204 | 10 | 5 | 6 | 0 | 281 |
| 2014 | 145 | 6 | 0 | 13 | 1 | 113 |
| 2013 | 74 | 1 | 1 | 1 | 0 | 121 |
| 2012 | 135 | 4 | 1 | 4 | 0 | 129 |
| 2011 | 148 | 7 | 0 | 2 | 1 | 131 |
| 2010 | 193 | 11 | 1 | 7 | 0 | 102 |
The vehicle systems named most often in Nissan Murano complaints (one complaint can name several).
In the owners’ own words, as filed with NHTSA. Unverified reports; NHTSA removes personal details before publishing.
yes i took my car into the shop on 9/25/2026 and they fixed two transmission leaks and my sway bar endlink but they also noticed that the bolts on my subframe were loose and they don't know how long it was like that I bought the vehicle in may of 2026 the shop said it was like the bolts were loose they told me that i need to keep an eye on it. This issue needs to be fixed with nissian
The engine and transmission do not run smoothly. It hesitates, and it doesnât downshift correctly. The engine revs up and will not shift gears properly. Itâs jerky. Everything about this engine and transmission feels strange for a luxury car. Sometimes, I donât feel safe trying to pass somebody. You wouldnât know how bad of a ride this car is from a 20-minute or even a 10-minute test drive. Itâs something you have to own and experience to understand. Whatever they did with this car feels unsafe to drive, especially with the engine stuttering and hesitating the way it does. And I only have 7,700 miles on my car.
The contact owns a 2026 Nissan Murano. The contact stated that while driving approximately 25 MPH and depressing the brake pedal to avoid sudden merging traffic and to decelerate, the vehicle accelerated unintendedly. The brake pedal was depressed to come to a complete stop and another vehicle behind avoided crashing in to the rear of the vehicle. In addition, the contact stated that while driving approximately 25 MPH, the instrument panel rebooted independently. The vehicle was taken to a local dealer, where it remained for further investigation. In addition, the contact stated that the vehicle was taken to the same local dealer where the trunk was repaired. The manufacturer was made aware …
I am assuming it is the power train/transmission. that keeps malfunctioning. This has happened NUMEROUS times and appears to be happening more and more often. i was almost in a collision because of it. It definitely puts my safety and the safety of others at risk. The problem has not been reproduced or confirmed by a dealer and they are now telling me (verbally) that I cannot bring it back Unless I get some kind of warning on the vehicle. Yes, I took it into the Nissan Dealer in [XXX] and they could not replicate the problem. They originally assumed I was doing something (accidently hitting the shifters) but the Rep (Dustin) stated he drove it at the speeds it was happening and could not…
I was going down a hill and when I tried to slow down the brakes went to the floor and I hit the drive gear button twice and it went back to normal. I did not notice anything on the dash screens that I am aware of.
This is the second set of sunvisors on my Murano definite safety hazard when hitting a slight bump in the road, they fall down blocking your vision all of a sudden. While driving, I have to push it back up and most of the time it falls right back down. This is something that Nissan should be held accountable for as $200 a set is very expensive when they keep breaking. If I get hurt because of them in a car accident, I will be suing Nissan.
brakes/ ABS brake system: Still in use currently. Not reproducible, very erratic; once every few days of operation. No outside inspections to date. No warning lights of messsages/ error codes before or after the brake failure. Event: Brake will fail on rare occasions randomly. No particular event precedes the failure: (corner; speed; trip duration; road vibration; etc). When brake is pressed, pedal drops to near the floor before giving some back pressure. No noticeable speed reduction here. If brakes are pumped they will begin to delevope pressure with some reduction in velocity. After several more pumps the brake activation returns and car can be stopped. No accident from this problem yet.…
The contact owns a 2020 Nissan Murano. The contact stated that while driving at an undisclosed speed, the vehicle was driving unstable. The vehicle was taken to an independent mechanic, and the suspension was inspected. The mechanic became aware of cracked bushings on the upper control arm on both sides of the vehicle. The independent mechanic performed an alignment; however, after the alignment was performed, the steering instability and handling failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact associated the failure with NHTSA Campaign Number: 21V170000 (Steering); however, the VIN was not included in the recall repair.
Repair instructions and other communications the manufacturer sent dealers about known issues. A TSB is not a recall, and the repair is usually free only while the car is under warranty; ask your dealer for the bulletin number.
FUEL FILLER TUBE LOWER SEAL IS LEAKING AND DTC P0456 IS STORED IN THE ECM This bulletin is no longer active. Please discard previous versions of NTB26-006.
MIL ON WITH DTC P0181 STORED IN THE ECM IF YOU CONFIRM The customer states the MIL is ON but the vehicle does not have any drivability concerns or reduced power message in the combination meter, AND DTC P0181 for âFuel Tank Temperatureâ is stored in either âPastâ or âCurrentâ in the ECM. ACTION Follow the SERVICE PROCEDURE in this bulletin to: 1. Replace the fuel temperature sensor. 2. Erase all the DTCs.
CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement âCertification Labelâ or âVIN Plate/Labelâ may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The âVIN Plate/Labelâ (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshiel
CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement âCertification Labelâ or âVIN Plate/Labelâ may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The âVIN Plate/Labelâ (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshiel
ENGINE NO START WITH KEY SYSTEM ERROR AND DTC B2C20-24 STORED IN THE BCM IF YOU CONFIRM The customer states the engine will not start and âKey System Errorâ warning is displaying in the Information Display (Combination Meter) (Figure 1), AND DTC B2C20-24 for "STARTER CONTROL RELAY" is stored in the BCM. Figure 1 HINT: This DTC and warning message (Figure 1) may occur if the customer does not place the vehicle in Park Gear according to the Ownerâs Manual for shifter operation. ACTION 1. Confirm the current ECM part number. 2. Confirm the current TCM part number. 3. Reprogram the ECM, and
TELEMATICS SERVICE INFORMATION HINT: This bulletin applies to vehicles equipped with a 4G network compatible TCU. TCUs compatible with 3G network only are no longer supported. SERVICE INFORMATION The APPLIED VEHICLES that come equipped with a factory installed SOS switch, located near the overhead map lamp, also come equipped with a wireless communication device called a Telematics Communication Unit (TCU). With an active NissanConnect® Services subscription, the TCU communicates with the NissanConnect® Services Data Center to provide various security and convenience services. This bulletin
FUEL FILLER TUBE LOWER SEAL IS LEAKING AND DTC P0456 IS STORED IN THE ECM IF YOU CONFIRM The vehicle has a visible leak with a smoke machine test coming from the fuel filler tube lower seal, AND DTC P0456 is stored as âActiveâ, âPastâ, or âPendingâ in the ECM. ACTION 1. Remove the supplied funnel from the rear of the vehicle or trunk. 2. Insert the funnel completely in the fuel filler tube and remove completely five (5) times. 3. Re-check the fuel filler tube lower seal with a smoke machine to determine visually if any leak is present. 4. If the fuel filler lower seal continues to
VENT CONTROL VALVE IN ACTIVE TEST INOPERATIVE IN CONSULT 4 SERVICE INFORMATION An issue in CONSULT 4 has been identified in âEVAP system closeâ in Work support. · After selecting the "EVAP system close" in Work support, the âVENT CONTROL/Vâ in Active test becomes non-functional temporarily. · When selecting âEVAP system closeâ operation in Work support, wait 10 minutes before starting âVENT CONTROL/Vâ Active test or cycle the IGN switch ON/OFF for âVENT CONTROL/Vâ Active test to be operational. HINT: This bulletin applies to model years that use CONSULT 4 only.
CAMPAIGN BULLETIN CVT Warranty Extension In an effort to assure customer satisfaction, demonstrate our confidence in continuously variable transmissions (CVTs), and to address customer concerns including those expressed by customers in a class action, Nissan will extend the warranty coverage on the CVT. The warranty extension includes the CVT assembly and internal CVT components, gaskets, and seals, CVT control valve body, torque converter, cooler kit (if applicable), Automatic Transmission Control Unit (ATCU) and reprogramming of the Transmission Control Module (TCM), on the vehicles listed i
ACTION Date: October 2, 2025 To: FOMs, DOMs, RAMs, & RGMs Subject: LAUNCH PD172 PMA55 Multi Model Monroney Bumper Label â QA â Dealer Announcement and Procedure ACTION: FOMs & DOMs are asked to ensure that dealers are aware of this new campaign information. Dealer Announcement: To ensure continued customer satisfaction and confidence, Nissan is conducting a quality action on certain specific model year 2025 ARIYA, 2024-2025 Pathfinder, 2024-2026 Rogue, 2024-2025 Murano and 2025-2026 K
CLICKING NOISE WHEN OPENING DRIVER DOOR SERVICE INFORMATION If a popping / clicking noise is present from one or more of the Door Check Links (Figure 1) when opening the associated door: First confirm that the torque of the door side mounting bolts of the related Door Check Link is at the correct specification, and then retest for popping / clicking before considering replacing the Door Check Link. ⢠Refer to the ESM: BODY EXTERIOR, DOORS, ROOF & VEHICLE SECURITY - DOOR & LOCK - REMOVAL AND INSTALLATION - DOOR - DOOR CHECK LINK ⢠There are two (2) door side mounting bolts per door and a t
ECM REPLACEMENT PROCEDURE REQUIRED FOR RES EQUIPPED VEHICLES SERVICE INFORMATION If any of the APPLIED VEHICLES equipped with Remote Engine Start (RES) requires Engine Control Module (ECM) replacement, the Body Control Module (BCM) must be replaced also at the same time. If you are not familiar with the Re/programming, Configuration procedure, refer to the Electronic Service Manual (ESM) and the CONSULT Operation Manual to reprogram the Electronic Control Unit (ECU). Follow all precautions in both manuals to prevent possible personal injury or death and/or damage to the ECU. ï· This procedure
NHTSA’s Office of Defects Investigation opens these when complaints point to a possible safety defect. Many end in a recall.
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-spe
Source: NHTSA Office of Defects Investigation public data (complaints, manufacturer communications, investigations), model years 2010 and later. Had a safety problem? Report it to NHTSA.
In complaints filed with NHTSA for model years 2010–2026, owners most often name: unknown or other, power train, service brakes. 1,374 complaints are on record.
No. A complaint is an unverified report from an owner. A technical service bulletin (TSB) is the manufacturer telling dealers how to fix a known issue; it is not a safety recall and is usually covered only under warranty. A recall is a formal safety action, and its repair is free.
File a vehicle safety complaint at NHTSA.gov. NHTSA reads every report, and patterns of complaints are what open defect investigations and, eventually, recalls.
