What Nissan LEAF owners have reported to NHTSA, the service bulletins the manufacturer sent dealers, and any federal defect investigations, by model year. See Nissan LEAF safety recalls or check your VIN.
Complaints owners filed with NHTSA, by the model year of the vehicle. A high count can also mean a popular year, so compare it with how many were sold.
| Year | Complaints | Crashes | Fires | Injured | Deaths | TSBs |
|---|---|---|---|---|---|---|
| 2026 | 2 | 0 | 0 | 0 | 0 | 6 |
| 2025 | 7 | 0 | 0 | 0 | 0 | 9 |
| 2024 | 5 | 0 | 0 | 0 | 0 | 21 |
| 2023 | 20 | 6 | 0 | 0 | 0 | 57 |
| 2022 | 95 | 7 | 1 | 3 | 0 | 78 |
| 2021 | 56 | 2 | 5 | 1 | 0 | 83 |
| 2020 | 166 | 1 | 0 | 0 | 0 | 92 |
| 2019 | 259 | 4 | 2 | 5 | 0 | 117 |
| 2018 | 66 | 9 | 1 | 3 | 0 | 123 |
| 2017 | 17 | 2 | 0 | 1 | 0 | 76 |
| 2016 | 36 | 1 | 1 | 0 | 0 | 99 |
| 2015 | 110 | 8 | 0 | 3 | 0 | 113 |
| 2014 | 34 | 3 | 2 | 2 | 0 | 118 |
| 2013 | 81 | 11 | 1 | 4 | 0 | 143 |
| 2012 | 57 | 6 | 0 | 6 | 0 | 129 |
| 2011 | 95 | 5 | 0 | 5 | 0 | 131 |
| 2010 | 1 | 0 | 0 | 0 | 0 | 28 |
The vehicle systems named most often in Nissan LEAF complaints (one complaint can name several).
In the owners’ own words, as filed with NHTSA. Unverified reports; NHTSA removes personal details before publishing.
In XXX, my 2020 Nissan Leaf experienced a catastrophic battery failure while plugged into a Level 3 DC fast charger at the Nissan dealership where the vehicle was originally purchased. During the charging session, the high-voltage traction battery severely overheated, physically expanded/swelled, and tripped a major vehicle fault sensor. The dealership confirmed the battery was permanently damaged and rendered the vehicle entirely inoperable. Initially, Nissan corporate quoted $22,000 out-of-pocket to replace the defective battery. A few weeks after this safety incident, a national safety recall was officially issued regarding Nissan Leaf high-voltage battery defects and fire risks during f…
I am writing to formally document a catastrophic safety failure involving my vehicle, a Nissan LEAF, which resulted in a total vehicle fire, the destruction of personal property, and severe risk to human life. Prior to this incident, the vehicle had operated without issue. However, the vehicle became subject to an official safety recall. In attempting to resolve this, I brought the car to a Nissan dealership multiple times, only to be informed that no remedy was available yet. I was subsequently directed to call Nissan Consumer Affairs via their 800-number. The corporate representative instructed me to take the vehicle to a dealership for a formal evaluation. Following these instructions, I …
The Automatic Emergency Braking system on my 2021 Nissan Leaf S Plus engaged erroneously (phantom braking) twice. One time was on a sunny day in August 2026 when I had just backed out of my driveway onto my residential street. There was a person walking well to the right side of the road about 100 feet ahead of me. I had just finished backing out and put the car in drive and stepped on the accelerator when the AEB system suddenly engaged despite there being nothing at all directly in front of the car. The second incident was in August or September 2026 when I had come to a stop at a stop sign on a covered roadway just outside a parking garage. As soon as I stepped on the accelerator to make …
Update to complaint XXXâ XXX I am updating my complaint regarding Nissan LEAF recall R24B2 and the dealerâs handling of the recall remedy. On XXX I brought my 2019 Nissan LEAF to Ken Garff Nissan Salt Lake to have recall R24B2 performed. The dealer told me that performing the recall remedy could cause the vehicle to enter reduced-power mode or become non-drivable, and that replacement batteries were backordered or unavailable. The dealer therefore declined to perform the recall remedy at that time. A representative of Ken Garff Nissan Salt Lake also advised me that I could ignore the safety warnings, not have the recall remedy performed, and drive the vehicle through the desert anyway. T…
Vehicle: 2020 Nissan Leaf SV, VIN [[XXX]], ~55,000 miles Recall: R24B2 / NHTSA campaign 24V700000 (battery may overheat during Level 3 charging â fire risk) I brought my vehicle to Conicelli Nissan (Conshohocken, PA) for the R24B2 recall software update.The vehicle has been held at the dealership since on or about XXX with the recall remedy incomplete; the dealer says it cannot proceed without Nissan's approval (dealer case XXX). I opened case XXX with Nissan Consumer Affairs requesting rental coverage while the vehicle is grounded for this safety recall. Nissan verbally denied the request on XXX and refused to put the denial in writing. I have no transportation. Nissan provided rental ca…
My 2019 Nissan Leaf's battery stopped charging due to a manufacturer defect. Nissan North America confirmed this is covered under NHTSA Recall 24V-700 and agreed to repurchase the vehicle (case #1163589). However, Nissan's repurchase process has been severely delayed by issues connected to the recall remedy itself: Nissan requires a physical title to complete the repurchase, but their own financing arm (NMAC) failed to release a lien for six years after payoff--despite the law requiring them to--and then provided a defective release letter, stalling the process for over a month. Separately, Nissan's own repurchase letter promised a courtesy rental vehicle for up to 30 days during the process…
I am submitting this complaint regarding a manufacturerâperformed recall on my 2022 Nissan LEAF that resulted in a complete loss of charging capability immediately after Nissan applied its software update. Prior to the recall, the vehicle operated normally and had no charging issues. Following the recall intervention, the vehicle became unable to charge at all. This failure occurred directly and immediately after Nissanâs recall action. At the dealership, battery replacement was initially presented as a potential remedy. However, Nissan corporate assigned the case to a thirdâparty administrator, and it became clear that no repair option â including battery replacement â was availa…
The contact owned a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System). The local dealer was contacted and declined to perform the recall repair, stating that the recall repair would place the vehicle in LIMP Mode, and advised the contact to disregard any warning lights illuminated. The manufacturer was made aware of the issue and informed the contact to reach out to the dealer for assistance. The contact had not experienced a failure.
Repair instructions and other communications the manufacturer sent dealers about known issues. A TSB is not a recall, and the repair is usually free only while the car is under warranty; ask your dealer for the bulletin number.
*****Dealer Announcement***** Nissan is committed to delivering the highest levels of product quality and customer satisfaction. In support of this commitment, Nissan is implementing a Lithium-ion Battery Post-Remedy Program for certain Model Year 2019â2022 Nissan LEAF vehicles that were previously remedied under voluntary safety recall campaigns R24B2 and R25C8. As a reminder, campaigns R24B2 and R25C8 addressed a potential risk of battery fire that could occur during Level 3 (CHAdeMO) Quick Charging. The remedy involved a software update designed to improve battery State-of-Charge (SOC) fl
CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement âCertification Labelâ or âVIN Plate/Labelâ may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The âVIN Plate/Labelâ (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshiel
CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement âCertification Labelâ or âVIN Plate/Labelâ may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The âVIN Plate/Labelâ (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshiel
DEFROST FEATURES UNAVAILABLE IN APP DUE TO SHORTING TERMINAL POSITION APPLIED VEHICLES: 2026 LEAF (ZE2) APPLIED DATES: Built on or before August 14, 2025 IF YOU CONFIRM The Remote Rear Defrost, Front Wiper Deicer, and Heated Door Mirrors are unavailable via the smartphone MyNISSAN app when the Defrost and Deicer systems are active. ACTION 1. Locate the Fuse Block Junction Box (J/B) behind the glove box. 2. Remove and relocate the black âSTâ Micro2 Shunt (Shorting Terminal) UP one position in the upper left corner of the Fuse Block J/B. IMPORTANT: The purpose of ACTION (above) is to give yo
TELEMATICS SERVICE INFORMATION HINT: This bulletin applies to vehicles equipped with a 4G network compatible TCU. TCUs compatible with 3G network only are no longer supported. SERVICE INFORMATION The APPLIED VEHICLES that come equipped with a factory installed SOS switch, located near the overhead map lamp, also come equipped with a wireless communication device called a Telematics Communication Unit (TCU). With an active NissanConnect® Services subscription, the TCU communicates with the NissanConnect® Services Data Center to provide various security and convenience services. This bulletin
EFFICIENCY DISPLAYS LOWER THAN EXPECTED, BUT ACTUAL DRIVING RANGE OK IF YOU CONFIRM The efficiency display in the meter appears to be lower than what would be expected for the mileage that was driven, but the vehicleâs actual driving range, or distance driven, is correct for the initial state of charge, AND CONSULT 4 (C4) indicates that a âPart number after reprogrammingâ is available for the A/C auto amp. ACTION 1. Confirm that the âCurrent part numberâ for the A/C auto amp displayed in C4 is in Table A. 2. If applicable, reprogram the A/C auto amp. IMPORTANT: The purpose of ACTION
*****Dealer Announcement***** To ensure continued customer satisfaction and confidence, Nissan is conducting a Dealer Quality Action on certain model year 2026 Nissan LEAF vehicles identified in Service Comm and DBS National Service History. On affected vehicles, Remote Rear Defrost, Front Wiper Deicer, and Heated Door Mirrors may be unavailable via the smartphone app when the Defrost and Deicer systems are active. This condition may be caused by an incorrect installation position of the shorting terminal within the fuse block. Nissan dealers will inspect the affected vehicles and, if necessar
PROCESS FOR 12V BATTERY TESTING APPLIED VEHICLES: 2026 LEAF (ZE2) SERVICE INFORMATION Due to changes to the DC-DC control logic, 12V battery testing may take an extra 20 minutes or more. To perform a faster 12V battery test, the DC-DC deactivation process must be completed which deactivates the DC-DC power supply for 1 hour. The 12V battery must be diagnosed or removed within 1 hour or power supply may be restored unintentionally. The DC-DC deactivation process is in the Electronic Service Manual (ESM) under Precautions for Removing Battery Terminal. · Refer to the ESM: ELECTRICAL & POWER CON
AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING APPLIED SYSTEMS: Vehicles equipped with a lane camera (see Figure 1) SERVICE INFORMATION If the Automatic Emergency Braking (AEB) warning light or is blinking (but not illuminated steadily) or the customer states it is blinking, and there are no related DTCs, inspect the windshield. A blinking AEB warning light may occur under the following conditions: ï· When contamination or foreign material adhere to the lane camera viewing window on the windshield. ï· When driving while it is snowing or when frost forms on the lane camera viewing window
INTELLIGENT CRUISE CONTROL INOPERATIVE AND AEB/FEB WARNING LIGHT ON OR RADAR OBSTRUCTION MESSAGE DISPLAYED WITH DTC C1A16 OR C2582 IF YOU CONFIRM IMPORTANT: The purpose of ACTION (on the next page) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair. Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and k
*****Dealer Announcement***** Nissan is conducting a service campaign on certain specific MY2018-2025 Nissan LEAF vehicles identified in Service Comm and National Service History â Open Campaigns. On affected vehicles, at temperatures below -10°C/14°F, use of the blower motor at full speed can cause the defrost function to operate at a low electrical current and trigger failsafe logic. This may result in reduced defrost performance. Dealers will update the HVAC control software. *****What Dealers Should Do***** 1. Verify if vehicles are affected by this service campaign using Service Comm
VOLUNTARY SERVICE CAMPAIGN 2018-2025 LEAF; HVAC REPROGRAM CAMPAIGN ID #: P4A17 APPLIED VEHICLES: 2018-2025 LEAF (ZE1) Check Service COMM or Dealer Business Systems (DBS) National Service History to confirm campaign eligibility. INTRODUCTION Nissan is conducting this voluntary service campaign on certain specific model year 2018- 2025 LEAF vehicles to inspect the current HVAC part number and, if applicable, reprogram the HVAC. This service will be performed at no charge to the customer for parts or labor. IDENTIFICATION NUMBER Nissan has assigned identification number P4A17 to this campaign. Th
NHTSA’s Office of Defects Investigation opens these when complaints point to a possible safety defect. Many end in a recall.
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-spe
Preliminary Evaluation (PE) 19-015 was opened as a result of Defect Petition (DP) 19-002 which alleged that model year (MY) 2011 and 2012 Nissan Leaf were affected by the same defect addressed in an earlier recall, NHTSA Safety Recall 16V-244, but were not included in the scope of that recall.NHTSA 16V-244 involved a defect in the Occupant Classification System, a system intended to suppress deployment of the passenger's frontal air bag under certain specific conditions. Although the DP19-002 an
A defect petition (see DP19-002) was received July 23, 2019 alleging that the occupant classification system (OCS) sensor (mat) in model year (MY) 2011 Nissan Leaf vehicles is defective and affects the proper deployment of the passenger front air bag. The petitioner provided a list of potentially related NHTSA reports and noted a Nissan recall involving later MY Leaf vehicles with OCS defect. NHTSA is granting the petition and opening a preliminary evaluation in response, please see PE19-015.Sin
In May 2016, Nissan North America issued a safety recall (16V-244) to address the problem of improper classification of adult front seat passengers in approximately 3.3 million vehicles, including those in the scope of this investigation when it was opened (almost one million vehicles) and additional vehicles, as shown below.Nissan models: certain model year 2013-2016 Altima, 2013-2016 LEAF, 2016-2017 Maxima, 2015-016 Murano and Murano Hybrid, 2013-2016 Pathfinder, 2014-2015 Pathfinder Hybrid, 2
In April 2014, Nissan North America launched Safety Recall 14V-138 to address problems with the Occupant Classification System (OCS) algorithm in the following vehicles: model year (MY) 2013-2014 Nissan Altima, Pathfinder, Sentra and LEAF; MY 2013 Infiniti JX35; MY 2014 Infiniti QX60 and Q50; and MY 2013 Nissan NV 200/Taxi vehicles.According to Nissan, the OCS may misclassify adult front passenger occupants and turn off the passenger's frontal air bag for an adult occupant of sufficient weight.I
Source: NHTSA Office of Defects Investigation public data (complaints, manufacturer communications, investigations), model years 2010 and later. Had a safety problem? Report it to NHTSA.
In complaints filed with NHTSA for model years 2010–2026, owners most often name: electrical system, service brakes, unknown or other. 1,107 complaints are on record.
No. A complaint is an unverified report from an owner. A technical service bulletin (TSB) is the manufacturer telling dealers how to fix a known issue; it is not a safety recall and is usually covered only under warranty. A recall is a formal safety action, and its repair is free.
File a vehicle safety complaint at NHTSA.gov. NHTSA reads every report, and patterns of complaints are what open defect investigations and, eventually, recalls.
