What Nissan Altima owners have reported to NHTSA, the service bulletins the manufacturer sent dealers, and any federal defect investigations, by model year. See Nissan Altima safety recalls or check your VIN.
Complaints owners filed with NHTSA, by the model year of the vehicle. A high count can also mean a popular year, so compare it with how many were sold.
| Year | Complaints | Crashes | Fires | Injured | Deaths | TSBs |
|---|---|---|---|---|---|---|
| 2026 | 1 | 0 | 0 | 0 | 0 | 2 |
| 2025 | 7 | 2 | 0 | 4 | 0 | 4 |
| 2024 | 41 | 7 | 1 | 6 | 0 | 17 |
| 2023 | 29 | 5 | 1 | 2 | 0 | 30 |
| 2022 | 30 | 5 | 1 | 3 | 0 | 32 |
| 2021 | 70 | 7 | 1 | 4 | 0 | 109 |
| 2020 | 158 | 15 | 5 | 13 | 1 | 146 |
| 2019 | 232 | 22 | 5 | 11 | 0 | 188 |
| 2018 | 225 | 11 | 0 | 6 | 0 | 192 |
| 2017 | 391 | 24 | 7 | 23 | 0 | 247 |
| 2016 | 553 | 28 | 3 | 32 | 1 | 323 |
| 2015 | 954 | 46 | 5 | 27 | 0 | 332 |
| 2014 | 1,114 | 52 | 8 | 60 | 1 | 317 |
| 2013 | 2,312 | 63 | 9 | 48 | 1 | 370 |
| 2012 | 426 | 24 | 2 | 26 | 0 | 121 |
| 2011 | 245 | 12 | 5 | 9 | 0 | 131 |
| 2010 | 393 | 25 | 11 | 37 | 0 | 134 |
The vehicle systems named most often in Nissan Altima complaints (one complaint can name several).
In the owners’ own words, as filed with NHTSA. Unverified reports; NHTSA removes personal details before publishing.
This vehicle has a 360 camera system to allow me to see all around the vehicle when parking or leaving a parking area around other vehicles. The cameras provide such a poor quality image that I can not see what is around me and the car. The system of cameras also have unacceptably slow response time when identifying the lines on the road when using the Pro Pilot Assist designed to keep the vehicle safely between the lines of the lane I am driving. I purchased the car several days ago and took it to the service department for a correction. The service department said, "Image quality from AVM cameras is normal for this car." I later found out that other cars of this make and model experien…
Vehicle pulled out in front of me exiting from parallel park into oncoming traffic causing me to skid(slam brakes) & steer off into the other lane of traffic. When I got out to check the scenery & make sure she was okay, she flipped me off & Proceeded to curse me out
Odometer Fraud. The contact purchased a 2015 Nissan Altima. The contact discovered that there was a mileage discrepancy after the purchase. The vehicle was a used car dealer sale. At the time of purchase, the mileage was 73,328, and the Carfax report provided by the Bank listed the mileage as 69,850 on August 19, 2022. However, while attempting to trade in the vehicle, the dealer discovered through Auto Check that the mileage was listed as 117,974 on May 24, 2022.
Back up camera did occasionally did work properly. Some time the image went dark, other time the picture changed. It cost me $674 to have the unit replaced and software updated at the dealer. Was told that the Altima has had recalls for this issue, my car was not part of the list. When the dealer ordered the camera they where on backorder.
The contact's wife owned a 2025 Nissan Altima. The contact stated that while driving downhill at 25 MPH, the brake pedal was depressed; however, the vehicle failed to respond. The vehicle continued accelerating downhill and the contact drove over granite lines on the side of the road to slow the vehicle but the vehicle side-swiped another vehicle and stopped at the bottom of the hill. The contact stated that the vehicle had continued to accelerate through the intersection and he made a right turn up a hill and then made a left turn into a parking lot. The contact proceeded to drive the vehicle in a circle around the parking lot to slow the vehicle down to a near stop before shifting the vehi…
am submitting a formal safety defect report regarding the steering system on my 2012 Nissan Altima Coupe. The vehicle exhibits a loose and unstable steering feel, accompanied by a distinct clunking impact whenever the wheel is turned, including during lowâspeed maneuvering. This condition indicates a potential failure within the steering linkage, intermediate shaft, or associated structural components. Although my VIN does not currently appear in Nissanâs recall database, the symptoms are materially similar to steeringârelated defects previously documented for this model year. Under federal motor vehicle safety standards, any defect that affects steering performance constitutes a safet…
On XXX, at approximately 5:00 a.m., my son was driving my 2013 Nissan Altima 2.5 SL (VIN [XXX]) to work at approximately 55 mph when the hood unexpectedly flew open while the vehicle was moving. The vehicle had approximately 156,000 miles. The hood came up into his field of vision and significantly obstructed his view of the roadway, creating a serious safety hazard. Fortunately, he was able to maintain control of the vehicle. The incident caused substantial damage. The hood is bent, the frame/roof area around the windshield is bent, the sunroof is broken, and the interior overhead console containing the sunroof controls and lights is damaged and hanging down. After the incident, I learne…
The headlights are so dim we cannot see safely at night, we have had everything professionally cleaned and installed new super bright bulbs, it has made zero difference. Does someone really have to die for this to be taken seriously? There was a huge lawsuit apparently but we never heard about it and missed the window!
Repair instructions and other communications the manufacturer sent dealers about known issues. A TSB is not a recall, and the repair is usually free only while the car is under warranty; ask your dealer for the bulletin number.
CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement âCertification Labelâ or âVIN Plate/Labelâ may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The âVIN Plate/Labelâ (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshiel
CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement âCertification Labelâ or âVIN Plate/Labelâ may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The âVIN Plate/Labelâ (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshiel
TELEMATICS SERVICE INFORMATION HINT: This bulletin applies to vehicles equipped with a 4G network compatible TCU. TCUs compatible with 3G network only are no longer supported. SERVICE INFORMATION The APPLIED VEHICLES that come equipped with a factory installed SOS switch, located near the overhead map lamp, also come equipped with a wireless communication device called a Telematics Communication Unit (TCU). With an active NissanConnect® Services subscription, the TCU communicates with the NissanConnect® Services Data Center to provide various security and convenience services. This bulletin
FALSE ACTIVATION OF AEB OR FCW IF YOU CONFIRM The customer states they have experienced false activation and/or unexpected braking of the Automatic Emergency Braking (AEB) or Forward Collision Warning (FCW) system, AND There are no related DTCs stored. ACTION Follow the SERVICE PROCEDURE in this bulletin to: 1. Confirm the current ICC/ADAS part number. 2. Reprogram the ICC/ADAS, if applicable. 3. Configure the ICC/ADAS. 4. Erase the DTCs. IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE
AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING APPLIED SYSTEMS: Vehicles equipped with a lane camera (see Figure 1) SERVICE INFORMATION If the Automatic Emergency Braking (AEB) warning light or is blinking (but not illuminated steadily) or the customer states it is blinking, and there are no related DTCs, inspect the windshield. A blinking AEB warning light may occur under the following conditions: ï· When contamination or foreign material adhere to the lane camera viewing window on the windshield. ï· When driving while it is snowing or when frost forms on the lane camera viewing window
INTELLIGENT CRUISE CONTROL INOPERATIVE AND AEB/FEB WARNING LIGHT ON OR RADAR OBSTRUCTION MESSAGE DISPLAYED WITH DTC C1A16 OR C2582 IF YOU CONFIRM IMPORTANT: The purpose of ACTION (on the next page) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair. Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and k
LANE CAMERA AIMING VEHICLE REFERENCE VALUES NOT IN ESM SERVICE INFORMATION If the lane camera requires aiming, the values in Table A on page 4 must be used. ï· For all other models/model years, consult the Electronic Service Manual (ESM).
DTC B00A0-00 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored, AND OCS zero point reset cannot be performed, (continued on the next page)
*****Dealer Announcement***** To ensure continued customer satisfaction and confidence, Nissan is now updating the temporary hold on specific model year 2025 Altima vehicles identified in Service Comm to a dealer inventory quality action to update the software to the Body Control Module (BCM). On affected vehicles, the battery can potentially be drained due to the BCM waking up periodically when ignition is off. Affected vehicles are subject to stop sale and are either currently in dealer inventory or assigned and in transit to the dealer. *****What Dealers Should Do***** PLEASE FOLLOW THE ATT
*****Dealer Announcement***** Nissan is committed to a high level of customer service and satisfaction. This commitment requires Nissan to periodically place certain vehicles on temporary Quality Assurance (QA) Hold to ensure that these vehicles, as delivered to our customers, meet our exacting standards and our customersâ expectations. Effective immediately, Nissan is placing a temporary Quality Assurance Hold on certain specific 2025 Nissan Altima vehicles while Nissan investigates a potential concern with the Body Control Module (BCM). Affected vehicles are subject to stop sale and are ei
SOFTWARE UPDATE POP-UP NOTIFICATION This bulletin is no longer active. Please discard previous versions of NTB20-075.
FALSE ACTIVATION OF AEB OR FCW APPLIED VEHICLES: 2021-2022 Altima (L34) 2022-2023 Frontier (D41) 2020-2022 Sentra (B18) APPLIED DATES: Altima: All Frontier: All Sentra: Built on or before March 10, 2022 APPLIED SYSTEMS: Automatic Emergency Braking/Forward Collision Warning IF YOU CONFIRM The customer states they have experienced false activation and/or unexpected braking of the Automatic Emergency Braking (AEB) or Forward Collision Warning (FCW) system, AND There are no related DTCs stored. ACTION 1. Confirm the current ICC/ADAS 2 part number. 2. Reprogram the ICC/ADAS 2, if applicable. IMPORT
NHTSA’s Office of Defects Investigation opens these when complaints point to a possible safety defect. Many end in a recall.
NHTSA is opening this audit query to investigate whether The Hertz Corporation (Hertz) has complied with the requirements of the National Traffic and Motor Vehicle Safety Act (Safety Act). The Safety Act requires, among other things, that a rental company shall not rent a vehicle subject to a safety recall unless the recall remedy has been performed. 49 U.S.C. § 30120(i).NHTSA is in receipt of information that indicates Hertz rented vehicles to customers without having performed required recall
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 20
On December 13, 2023, the Office of Defects Investigation (ODI) opened PE23-023 to investigate allegations of engine failures leading to loss of motive power in model year (MY) 2021-2023 Nissan Rogue; MY 2019-2021 Nissan Altima; and MY 2019-2021 Infiniti QX50 vehicles. At that time, ODI had received 6 Vehicle Owner Questionnaires (VOQ) and multiple early warning reports, with consumers reporting engine knocking noises accompanied by a loss of engine power while driving. The investigation identif
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-spe
On July 29, 2019, the Office of Defects Investigation (ODI) opened EA19002 to investigate instances of alleged rear lower control arm failures in 2013-2018 Nissan Altima and 2016-2018 Nissan Maxima vehicles. At the time the investigation was opened ODI had 91 consumer complaints alleging rear lower control arm failures in the subject vehicles.ODI was concerned about these complaints because many of them alleged an increased steering effort or loss of vehicle control.At the time these complaints
PE18-013 was opened on December 1, 2018, with 4 complaints to ODI alleging incidents of the lower control arm fracturing at a connection point to the vehicle chassis due to corrosion. ODI has received an additional 87 complaints since the PE was opened. During PE18-013, Nissan indicated model years 2013-2018 shared a common rear lower control arm design. Nissan provided complaint and warranty data regarding 48 incidents of the subject failure. The majority of the complaints are from vehicles reg
In May 2016, Nissan North America issued a safety recall (16V-244) to address the problem of improper classification of adult front seat passengers in approximately 3.3 million vehicles, including those in the scope of this investigation when it was opened (almost one million vehicles) and additional vehicles, as shown below.Nissan models: certain model year 2013-2016 Altima, 2013-2016 LEAF, 2016-2017 Maxima, 2015-016 Murano and Murano Hybrid, 2013-2016 Pathfinder, 2014-2015 Pathfinder Hybrid, 2
In April 2014, Nissan North America launched Safety Recall 14V-138 to address problems with the Occupant Classification System (OCS) algorithm in the following vehicles: model year (MY) 2013-2014 Nissan Altima, Pathfinder, Sentra and LEAF; MY 2013 Infiniti JX35; MY 2014 Infiniti QX60 and Q50; and MY 2013 Nissan NV 200/Taxi vehicles.According to Nissan, the OCS may misclassify adult front passenger occupants and turn off the passenger's frontal air bag for an adult occupant of sufficient weight.I
Source: NHTSA Office of Defects Investigation public data (complaints, manufacturer communications, investigations), model years 2010 and later. Had a safety problem? Report it to NHTSA.
In complaints filed with NHTSA for model years 2010–2026, owners most often name: power train, air bags, exterior lighting. 7,181 complaints are on record.
No. A complaint is an unverified report from an owner. A technical service bulletin (TSB) is the manufacturer telling dealers how to fix a known issue; it is not a safety recall and is usually covered only under warranty. A recall is a formal safety action, and its repair is free.
File a vehicle safety complaint at NHTSA.gov. NHTSA reads every report, and patterns of complaints are what open defect investigations and, eventually, recalls.
