What Newmar Canyon Star owners have reported to NHTSA, the service bulletins the manufacturer sent dealers, and any federal defect investigations, by model year. See Newmar Canyon Star safety recalls or check your VIN.
Complaints owners filed with NHTSA, by the model year of the vehicle. A high count can also mean a popular year, so compare it with how many were sold.
| Year | Complaints | Crashes | Fires | Injured | Deaths | TSBs |
|---|---|---|---|---|---|---|
| 2024 | 0 | 0 | 0 | 0 | 0 | 1 |
| 2023 | 0 | 0 | 0 | 0 | 0 | 3 |
| 2022 | 1 | 0 | 0 | 0 | 0 | 3 |
| 2021 | 0 | 0 | 0 | 0 | 0 | 5 |
| 2020 | 0 | 0 | 0 | 0 | 0 | 4 |
| 2019 | 0 | 0 | 0 | 0 | 0 | 5 |
| 2018 | 0 | 0 | 0 | 0 | 0 | 9 |
| 2017 | 1 | 0 | 0 | 0 | 0 | 8 |
| 2016 | 2 | 0 | 0 | 0 | 0 | 13 |
| 2015 | 1 | 0 | 0 | 0 | 0 | 15 |
| 2014 | 1 | 0 | 0 | 0 | 0 | 9 |
| 2013 | 1 | 0 | 0 | 0 | 0 | 5 |
| 2012 | 1 | 0 | 0 | 1 | 0 | 4 |
| 2011 | 0 | 0 | 0 | 0 | 0 | 3 |
| 2010 | 0 | 0 | 0 | 0 | 0 | 3 |
The vehicle systems named most often in Newmar Canyon Star complaints (one complaint can name several).
In the owners’ own words, as filed with NHTSA. Unverified reports; NHTSA removes personal details before publishing.
Passenger side of engine valve train failure. Frozen roller bearing with heavy wear, heavy wear on cam and dropped one valve in cylinder. Major damage to cylinder wall, piston and head. Complete engine replacement needed. Only 18000 miles on this engine. Ordered new one from ford dealership. The engine has been removed by a certified ford mechanic and inspected for the damage. The motor home was not in motion when engine failure happened. There were no warning lights, messages or buzzers before during and after failure accrued. The motor was turned off as soon as noise was heard. There was a certified ford mechanic inspecting the motor home when failure accrued.
On Friday, May 13th 2022 my wife and I were returning from a camping trip in our 2022 Canyon Star motorhome. We were getting close to home, we heard what sounded like a loud bang and the passenger side window had suddenly shattered. It appeared that the epicenter of the shatter was a circular spot behind the outside mirror about 2" from the bottom of the glass. We were not in any traffic and there were no cars near us. We did not see any debris that got kicked up at all. It appears to have just shattered for no reason. We suspect that there was an UNSEEN defect in the glass. The only good news is that the inner piece of safety glass that was right next to my wife did not break. We …
While stopping, a heavy knock was apparent from the forward left wheel area. This knock was speed related and was easily identified as a rotational noise. As the speed of the tire rotation decreased the knock slowed until it was identifiable as one knock per wheel rotation.
I have a 2015 Newmar Canyon Star 3953 (on an F-53 Motorhome Chassis) serial number [XXX] with 57,335 miles. The attached picture does not do justice to what I have to say. The picture is the front rotor of the brake assembly. In between the outer and inner plates of the rotor are two steel rods. The only purpose (that is thought) of the rod is to balance the rotor. The problem is, the rotor heats up as you brake then expands the rotor which loosens the area around the rod. Centrifugal force moves the rod out of the air gap and it starts to hit the caliper (in the picture you can see the top of the rod is shiny) resulting in a thumping sound or what has happened, the rotor cracks. I have had…
ON MAY 3, 2021 WHILE DRIVING I-71 S IN OHIO DURING A HEAVY RAIN STORM, I EXPERIENCED A CATASTROPHIC FAILURE OF THE WINDSHIELD WIPER SYSTEM. I WAS TRAVELLING APPROX. 55 MPH. EITHER THE WIPER ARM (WHERE IT'S ATTACHED TO THE MOTOR) FAILED AND CAUSED THE BRACKET HOLDING THE MOTOR TO FAIL, OR THE BRACKET FAILED AND CAUSED THE WIPER ARMS TO FAIL. BOTH WIPERS, DRIVER'S AND PASSENGER SIDE FELL DOWN AWAY FROM THE WINDSHIELD. I WAS NOT ABLE TO SEE OUT OF THE WINDSHIELD AND HAD TO PULL OFF THE HIGHWAY.
TL* THE CONTACT OWNS A 2013 NEWMAR CANYON STAR 3920 WITH A 2013 FORD F53 CHASSIS. THE CONTACT STATED THAT THE RV WAS AT STAND STILL ON THE OUTSIDE OF A PARKING LOT, WHEN OPENING THE REAR DOOR, IT DETACHED COMPLETELY AND FELL ON THE CONTACT. THE CONTACT DID NOT SUSTAINED ANY INJURIES OR SEEK MEDICAL ATTENTION. THE RV WAS TAKEN TO LOCAL DEALER WILKINS RV OF BATH LOCATED AT 7520 NY-415, BATH, NY 14810, (607) 776-3103, WHERE IT WAS DIAGNOSED WITH NEEDING THE DOOR REPLACED. THE RV WAS TAKEN TO NEWMAR CORPORATION LOCATED AT 355 DELAWARE ST, NAPPANEE, IN 46550 TO HAVE THE DOOR REPLACED. THE VEHICLE HAD BEEN REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE APPROXIMATELY 3…
SHORTLY AFTER PURCHASING A 2016 NEWMAR CANYON STAR MOTORHOME, WE EXPERIENCED THE EMERGENCY BRAKE AND HYDROBOOST LIGHTS COMING ON. THIS WOULD RANDOMLY OCCUR WHETHER WE DROVE IT 30 FEET OR 30 MILES. THE OWNER'S MANUAL SAID TO TAKE IT IMMEDIATELY TO A FORD SERVICE CENTER, WHICH WE DID. THIS HAS BEEN AN ON-GOING PROBLEM SINCE WE PURCHASED THE VEHICLE IN OCTOBER, 2015. WE ONLY HAVE 1600 MILES ON SAID VEHICLE. FORD REPLACED THE ABS MODULE WHICH DID NOT HELP. FORD THEN REPLACED A RELAY AND FLOW VALVE ON THE HYDROBOOST. THIS DID NOT HELP. AT THIS POINT THE VEHICLE IS UNUSEABLE AND A SAFETY HAZARD SINCE IT AFFECTS THE BRAKES. I HAVE DETERMINED FROM THE INTERNET THAT OTHER INDIVIDUALS ARE EXP…
2012 NEWMAR CANYON STAR CLASS A RV MODEL 3920 ONE OF TWO REAR TAILGATE CABLES SEPARATED ALLOWING THE REAR RAMP TO FREE FALL AT THE FORCE PROVIDED BY ITS SEVERAL HUNDRED POUND WEIGHT. THE TAILGATE NEARLY CRUSHED ME, STRIKING MY FACE, KNOCKING ME BACKWARDS ONTO THE GROUND, STRIKING MY LEFT FOOT BREAKING SEVERAL BONES. I ALSO SUFFERED A BLACK EYE. I LATER DETERMINED THAT THE THREADED CABLE BOLT COUPLING DID NOT HAVE ANY THREAD LOCK APPLIED TO THE CONNECTION ALLOWING THE COUPLING TO EVENTUALLY DETACH. UPDATED 09/25/15*LJ
Repair instructions and other communications the manufacturer sent dealers about known issues. A TSB is not a recall, and the repair is usually free only while the car is under warranty; ask your dealer for the bulletin number.
Winegard has identified an issue with some Travâler Pro products when the auto-stow feature is enabled. In a specific scenario, when the auto-stow feature is active, the firmware may occasionally encounter difficulty in recognizing the stowed position. This bulletin supersedes bulletin (607T) now that Winegard has released the firmware update for a complete resolution.
Several coaches built after 2023 ECO 300 (before the issue was discovered) may not have the charge wire hooked up properly between the battery isolation module located in the PDC box in the front passenger side bay and the front Newmar fuse panel located under the driverâÂÂs side dash on the wall.
Newmar has decided to add straps to coaches equipped with a front overhead bunk to prevent the possibility of the bunk lowering if the latches were not securely or properly latched and/or unintentional latch release.
Lippert notified Newmar of a safety defect (23E-008) on latches used on certain Lippert doors that Newmar installed. In return, Newmar Corporation has decided that a defect relating to motor vehicle safety exists in specific motorhomes built with Lippert entrance doors with a Global Link door latch.
Due to notification from Manchester Tank, the manufacturer of the LP tank, and a bulletin from RegO, the manufacturer of the LP tank service valve, Newmar has issued recall NHTSA #22V 584 and TC# 2022-550.
Newmar Corporation has decided that a defect, which relates to motor vehicle safety, exists in specific motorhomes built on Freightliner and Ford Chassis. On certain Newmar Class A motorhomes, the wiring under the seats may be incorrectly secured, which may lead to a pinched wire in the seat/slide adjustment mechanism.
Check for proper torque of all mounting bolts on all electric slideout motors. If any bolt is under- torqued, remove the bolt, and add blue LOCTITEî thread sealant to the bolt threads. If there is no washer on the nut side of the bolt, add a flat washer. Reinstall and torque all 5/16â bolts to 19 ft. lbs. and all 3/8â bolts to 33 ft. lbs.
Check for proper torque of all mounting bolts on all electric slideout motors. If any bolt is under- torqued, remove the bolt, and add blue LOCTITEî thread sealant to the bolt threads. If there is no washer on the nut side of the bolt, add a flat washer. Reinstall and torque all 5/16" bolts to 19 ft. lbs. and all 3/8" bolts to 33 ft. lbs.
Newmar Corporation has decided that a defect relating to motor vehicle safety exists in specific motorhomes. Lippert (NewmarâÂÂs window supplier) is recalling Hehr 6400 series window vents (Lippert recall 21E 047) built between 10/01/2018 and 08/13/2020, which were used on various coach models during the affected period. The adhesive that bonds the vented portion of the window may fail. Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.
Newmar Corporation has decided that a defect, which relates to motor vehicle safety, exists in specific motorhomes. On certain motorhomes equipped with a Dometic propane gas stove, there could be an odor of propane gas after a short period of use
Daimler Trucks North America (DTNA) has decided that a defect relating to motor vehicle safety exists in specific motorhomes built on Freightliner chassis (NHTSA #20V 529). In response, Newmar Corporation is issuing recall NHTSA # 20V 566 and TC # 2020-443.
Newmar Corporation has decided that a defect, which relates to motor vehicle safety, exists in specific motorhomes with the WiFi Ranger option and a specific power supply.
Source: NHTSA Office of Defects Investigation public data (complaints, manufacturer communications, investigations), model years 2010 and later. Had a safety problem? Report it to NHTSA.
In complaints filed with NHTSA for model years 2010–2024, owners most often name: service brakes, structure, engine. 8 complaints are on record.
No. A complaint is an unverified report from an owner. A technical service bulletin (TSB) is the manufacturer telling dealers how to fix a known issue; it is not a safety recall and is usually covered only under warranty. A recall is a formal safety action, and its repair is free.
File a vehicle safety complaint at NHTSA.gov. NHTSA reads every report, and patterns of complaints are what open defect investigations and, eventually, recalls.