New Flyer XN60 problems & complaints
What New Flyer XN60 owners have reported to NHTSA, the service bulletins the manufacturer sent dealers, and any federal defect investigations, by model year. See New Flyer XN60 safety recalls or check your VIN.
- Owner complaints
- 0
- Service bulletins (TSBs)
- 26+
- Crashes / fires reported
- 0 / 0
- Defect investigations
- 1
Complaints by model year
Complaints owners filed with NHTSA, by the model year of the vehicle. A high count can also mean a popular year, so compare it with how many were sold.
| Year | Complaints | Crashes | Fires | Injured | Deaths | TSBs |
|---|---|---|---|---|---|---|
| 2025 | 0 | 0 | 0 | 0 | 0 | 1 |
| 2024 | 0 | 0 | 0 | 0 | 0 | 2 |
| 2023 | 0 | 0 | 0 | 0 | 0 | 4 |
| 2022 | 0 | 0 | 0 | 0 | 0 | 2 |
| 2021 | 0 | 0 | 0 | 0 | 0 | 3 |
| 2020 | 0 | 0 | 0 | 0 | 0 | 13 |
| 2019 | 0 | 0 | 0 | 0 | 0 | 14 |
| 2018 | 0 | 0 | 0 | 0 | 0 | 18 |
| 2017 | 0 | 0 | 0 | 0 | 0 | 21 |
| 2016 | 0 | 0 | 0 | 0 | 0 | 26 |
| 2015 | 0 | 0 | 0 | 0 | 0 | 18 |
| 2014 | 0 | 0 | 0 | 0 | 0 | 16 |
| 2013 | 0 | 0 | 0 | 0 | 0 | 23 |
| 2012 | 0 | 0 | 0 | 0 | 0 | 20 |
| 2011 | 0 | 0 | 0 | 0 | 0 | 12 |
| 2010 | 0 | 0 | 0 | 0 | 0 | 9 |
Technical service bulletins (TSBs)
Repair instructions and other communications the manufacturer sent dealers about known issues. A TSB is not a recall, and the repair is usually free only while the car is under warranty; ask your dealer for the bulletin number.
- ITS61722
Instructions for replacing a CNG decal to comply with New York State regulations
- TSIB 25-01
Thermo-King has issued a Service Bulletin (SB866-1) related to the clutch bearing maintenance on their QS616 HVAC screw compressor. New Flyer is issuing this Technical Service Information Bulletin to notify New Flyer XD60, XN60 and XDE60 bus operators about this Thermo-King Service Bulletin.
- ITS61187
Instructions to Service to incorporate a PLC Update to prevent interlock activation when CAN speed messages are absent.
- ITS61032
Instruction to Service for replacing incorrect hardware on "Infotainment" monitors with shorter hardware.
- ITS61015
Instruction to Service for inspection and correction of side console illumination lamps.
- ITS60969
Instruction to Service for proper correction of lower radius rod mounting hole location if found incorrect per ITS60966.
- ITS60966
Instruction to Service for proper inspection/verification of lower radius rod mounting hole location.
- ITS60467
Technical Instruction describing how to remove and replace the incorrect EPA emissions placard.
- ITS60410
This technical instruction describes how to replace dust covers and seal and protect the harnesses associated with the Smart Rider suspension leveling system for 60 foot buses with components installed on all three axles.
- ITS60299
This technical instruction describes the procedure to install a new mounting bracket for dry chemical fire retardant tank on the optional fire suppression system.
- ITS60309
This Instruction to Service describes the procedure of removing the Comotech windshield wiper motors and replacing them with Sprague windshield wiper motors on specifically equipped buses.
- ITS59266
Technical Instruction describing how to mechanically fasten the Engergy Guide System (EGS) support brackets to the existing upper bulkhead structure at the articulation joint.
Federal defect investigations
NHTSA’s Office of Defects Investigation opens these when complaints point to a possible safety defect. Many end in a recall.
- Leaking MGM brake chambers
The summary for this investigation is provided in a separate attachment to this resume. This equipment query is closed.
Source: NHTSA Office of Defects Investigation public data (complaints, manufacturer communications, investigations), model years 2010 and later. Had a safety problem? Report it to NHTSA.
Questions
What are the most common New Flyer XN60 problems?
0 owner complaints are on record with NHTSA.
Is a complaint or a TSB the same as a recall?
No. A complaint is an unverified report from an owner. A technical service bulletin (TSB) is the manufacturer telling dealers how to fix a known issue; it is not a safety recall and is usually covered only under warranty. A recall is a formal safety action, and its repair is free.
How do I report a problem with my New Flyer XN60?
File a vehicle safety complaint at NHTSA.gov. NHTSA reads every report, and patterns of complaints are what open defect investigations and, eventually, recalls.