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NHTSA complaints · TSBs · investigations

New Flyer XN40 problems & complaints

What New Flyer XN40 owners have reported to NHTSA, the service bulletins the manufacturer sent dealers, and any federal defect investigations, by model year. See New Flyer XN40 safety recalls or check your VIN.

Owner complaints
0
Service bulletins (TSBs)
34+
Crashes / fires reported
0 / 0
Defect investigations
1

Complaints by model year

Complaints owners filed with NHTSA, by the model year of the vehicle. A high count can also mean a popular year, so compare it with how many were sold.

    YearComplaintsCrashesFiresInjuredDeathsTSBs
    2026000002
    2025000002
    2024000001
    2022000001
    2021000001
    20200000013
    20190000012
    20180000017
    20170000016
    20160000025
    20150000034
    20140000019
    20130000028
    20120000021
    20110000018

    Technical service bulletins (TSBs)

    Repair instructions and other communications the manufacturer sent dealers about known issues. A TSB is not a recall, and the repair is usually free only while the car is under warranty; ask your dealer for the bulletin number.

    • ITS61914
      Aug 17, 2026Service Bulletin/Repair InstructionsEngine

      Instructions to reorient oxygen sensor harness on Cummins LN9 engines to prevent harness chaffing.

    • ITS61722
      May 19, 2026Service Bulletin/Repair InstructionsUnknown Or Other

      Instructions for replacing a CNG decal to comply with New York State regulations

    • ITS61619
      Apr 4, 2026Service Bulletin/Repair InstructionsPower Train

      Instructions to replace driveshaft guard mounting hardware.

    • ITS61591
      Mar 12, 2026Service Bulletin/Repair InstructionsSteering

      Instructions to verify steering column shaft collar pinch bolt installation.

    • ITS61187
      Dec 6, 2024Service Bulletin/Repair InstructionsElectrical System, Power Train

      Instructions to Service to incorporate a PLC Update to prevent interlock activation when CAN speed messages are absent.

    • ITS61015
      May 16, 2024Service Bulletin/Repair InstructionsElectrical System

      Instruction to Service for inspection and correction of side console illumination lamps.

    • ITS60467
      Jun 16, 2022Service Bulletin/Repair InstructionsEquipment

      Technical Instruction describing how to remove and replace the incorrect EPA emissions placard.

    • ITS60381
      Feb 1, 2022Service Bulletin/Repair InstructionsEquipment

      This Instruction to Service describes how to install a reminder decal for the SDS panel retaining lanyard on specifically equipped buses.

    • ITS60309
      Dec 15, 2021Service Bulletin/Repair InstructionsEquipment, Visibility

      This Instruction to Service describes the procedure of removing the Comotech windshield wiper motors and replacing them with Sprague windshield wiper motors on specifically equipped buses.

    • ITS59303
      Aug 31, 2021Service Bulletin/Repair InstructionsEquipment, Electrical System, Structure

      Technical Instruction describing hos to remove, rework, and replace the stop request sign support bracket, to promote clearance for electrical wiring.

    • ITS59280
      Jun 24, 2021Service Bulletin/Repair InstructionsEquipment, Fuel System, Diesel

      Technical Instruction describing how to remove and install a decal indicating CNG fuel system tank expiry date.

    • ITS59161
      Mar 5, 2021Service Bulletin/Repair InstructionsExterior Lighting

      Technical Instruction describing how to inspect and install new headlamp harness if required.

    Federal defect investigations

    NHTSA’s Office of Defects Investigation opens these when complaints point to a possible safety defect. Many end in a recall.

    • Leaking MGM brake chambers
      EQ12011Opened Dec 4, 2012Closed Jul 12, 2013

      The summary for this investigation is provided in a separate attachment to this resume. This equipment query is closed.

    Source: NHTSA Office of Defects Investigation public data (complaints, manufacturer communications, investigations), model years 2010 and later. Had a safety problem? Report it to NHTSA.

    Questions

    What are the most common New Flyer XN40 problems?

    0 owner complaints are on record with NHTSA.

    Is a complaint or a TSB the same as a recall?

    No. A complaint is an unverified report from an owner. A technical service bulletin (TSB) is the manufacturer telling dealers how to fix a known issue; it is not a safety recall and is usually covered only under warranty. A recall is a formal safety action, and its repair is free.

    How do I report a problem with my New Flyer XN40?

    File a vehicle safety complaint at NHTSA.gov. NHTSA reads every report, and patterns of complaints are what open defect investigations and, eventually, recalls.