New Flyer XE60 problems & complaints
What New Flyer XE60 owners have reported to NHTSA, the service bulletins the manufacturer sent dealers, and any federal defect investigations, by model year. See New Flyer XE60 safety recalls or check your VIN.
- Owner complaints
- 0
- Service bulletins (TSBs)
- 40+
- Crashes / fires reported
- 0 / 0
- Defect investigations
- 0
Complaints by model year
Complaints owners filed with NHTSA, by the model year of the vehicle. A high count can also mean a popular year, so compare it with how many were sold.
| Year | Complaints | Crashes | Fires | Injured | Deaths | TSBs |
|---|---|---|---|---|---|---|
| 2025 | 0 | 0 | 0 | 0 | 0 | 13 |
| 2024 | 0 | 0 | 0 | 0 | 0 | 24 |
| 2023 | 0 | 0 | 0 | 0 | 0 | 17 |
| 2022 | 0 | 0 | 0 | 0 | 0 | 11 |
| 2021 | 0 | 0 | 0 | 0 | 0 | 18 |
| 2020 | 0 | 0 | 0 | 0 | 0 | 34 |
| 2019 | 0 | 0 | 0 | 0 | 0 | 40 |
| 2018 | 0 | 0 | 0 | 0 | 0 | 15 |
| 2017 | 0 | 0 | 0 | 0 | 0 | 11 |
Technical service bulletins (TSBs)
Repair instructions and other communications the manufacturer sent dealers about known issues. A TSB is not a recall, and the repair is usually free only while the car is under warranty; ask your dealer for the bulletin number.
- ITS61870
Instructions provided to remove the existing brass/plastic swivel fitting and replacing with a more reliable solid brass fixed position fitting.
- ITS61994
Instructions to load the latest software to prevent single out-of-range isolation samples from causing low isolation faults
- ITS61897
This ITS provides information to set the Thermo-King thermal breakers to their maximum setting and to ensure that the most current Thermo-King firmware is installed on the unit.
- ITS61817
Software update to ABS battery systems to address isolation faults, HV contactor faults, and thermistor issues.
- ITS61772
Instructions for uploading the latest software version. When the Voltage Regulator frequency on the PWM enable signal is not 500hz, the regulator can cause CAN errors on whatever CAN line it is installed onto, causing some programming procedures to fail.
- ITS61748
Instructions for verifying/correcting torque on front destination sign mounting hardware installed on certain buses.
- ITS61724
Instructions to update the ABS Battery system to the latest software version.
- ITS61729
Instructions for loading software to adjust Transtech voltage regulator PWM frequency.
- ITS61468
Instructions to remove unused stud from electrical box
- ITS61359
Instructions to install the RFID and bracket. (This RFID provides additional details/information to the overhead charger being used.)
- ITS61489
Instructions to update V2 traction inverters with new bootloader.
- 251030 Battery email
A consumer notification indicating one of New Flyer's battery suppliers is exiting the market.
Source: NHTSA Office of Defects Investigation public data (complaints, manufacturer communications, investigations), model years 2010 and later. Had a safety problem? Report it to NHTSA.
Questions
What are the most common New Flyer XE60 problems?
0 owner complaints are on record with NHTSA.
Is a complaint or a TSB the same as a recall?
No. A complaint is an unverified report from an owner. A technical service bulletin (TSB) is the manufacturer telling dealers how to fix a known issue; it is not a safety recall and is usually covered only under warranty. A recall is a formal safety action, and its repair is free.
How do I report a problem with my New Flyer XE60?
File a vehicle safety complaint at NHTSA.gov. NHTSA reads every report, and patterns of complaints are what open defect investigations and, eventually, recalls.