New Flyer XE35 problems & complaints
What New Flyer XE35 owners have reported to NHTSA, the service bulletins the manufacturer sent dealers, and any federal defect investigations, by model year. See New Flyer XE35 safety recalls or check your VIN.
- Owner complaints
- 0
- Service bulletins (TSBs)
- 26+
- Crashes / fires reported
- 0 / 0
- Defect investigations
- 0
Complaints by model year
Complaints owners filed with NHTSA, by the model year of the vehicle. A high count can also mean a popular year, so compare it with how many were sold.
| Year | Complaints | Crashes | Fires | Injured | Deaths | TSBs |
|---|---|---|---|---|---|---|
| 2025 | 0 | 0 | 0 | 0 | 0 | 4 |
| 2024 | 0 | 0 | 0 | 0 | 0 | 8 |
| 2023 | 0 | 0 | 0 | 0 | 0 | 16 |
| 2022 | 0 | 0 | 0 | 0 | 0 | 20 |
| 2021 | 0 | 0 | 0 | 0 | 0 | 26 |
| 2020 | 0 | 0 | 0 | 0 | 0 | 11 |
| 2019 | 0 | 0 | 0 | 0 | 0 | 20 |
Technical service bulletins (TSBs)
Repair instructions and other communications the manufacturer sent dealers about known issues. A TSB is not a recall, and the repair is usually free only while the car is under warranty; ask your dealer for the bulletin number.
- ITS61988
Instruction to program for the addition of ESS cell minimum and maximum voltages and ESS charge current per customer request
- ITS61795
Instructions to inspect flooring for ridge/raised area, pull back flooring, add screws and re-apply flooring in between front luggage racks.
- ITS61748
Instructions for verifying/correcting torque on front destination sign mounting hardware installed on certain buses.
- ITS61489
Instructions to update V2 traction inverters with new bootloader.
- 251030 Battery email
A consumer notification indicating one of New Flyer's battery suppliers is exiting the market.
- TSIB 25-07
This Bulletin is being issued due to New Flyer & MCI have received reports that customers are re-torquing high-voltage (HV) connections during preventative maintenance inspections as outlined in the Preventive Maintenance section of the Service or Maintenance manual. This Bulletin reminds operators that the inspection procedure is visual only and does not require retorque unless the witness marks indicate the fasteners have loosened.
- ITS61379
Instructions for a PLC update to prevent shifting to neutral when losing wheelchair ramp stowed status.
- ITS61281
Instructions to adjust certain cantilever mounted seats and adjust them to proper height.
- ITS61338
Instructions to Service for an update to the HV DC charge box contactors to replace the existing GIGAVAC with new RINCON contactor.
- TSIB 25-04
This Technical Service Information Bulletin has been issued to remind customers that fill pressure must not exceed 25 psi to avoid injury or damage components during filling and deaeration of the ESS Battery Thermal Management System.
- ITS61289
Instructions to update OVHD HV charge box contactors to replace the existing GIGAVAC ones with new RINCON contactors.
- ITS61268
Instruction to Service to update vehicles with ELFA 3 to provide improved BMS response to overcharging and other functional safety mechanisms, more robust detection of failure modes through DTCs, Battery Data Recorder (BDR) capabilities, and streamlined flashing processes.
Source: NHTSA Office of Defects Investigation public data (complaints, manufacturer communications, investigations), model years 2010 and later. Had a safety problem? Report it to NHTSA.
Questions
What are the most common New Flyer XE35 problems?
0 owner complaints are on record with NHTSA.
Is a complaint or a TSB the same as a recall?
No. A complaint is an unverified report from an owner. A technical service bulletin (TSB) is the manufacturer telling dealers how to fix a known issue; it is not a safety recall and is usually covered only under warranty. A recall is a formal safety action, and its repair is free.
How do I report a problem with my New Flyer XE35?
File a vehicle safety complaint at NHTSA.gov. NHTSA reads every report, and patterns of complaints are what open defect investigations and, eventually, recalls.