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NHTSA complaints · TSBs · investigations

New Flyer XDE60 problems & complaints

What New Flyer XDE60 owners have reported to NHTSA, the service bulletins the manufacturer sent dealers, and any federal defect investigations, by model year. See New Flyer XDE60 safety recalls or check your VIN.

Owner complaints
0
Service bulletins (TSBs)
39+
Crashes / fires reported
0 / 0
Defect investigations
0

Complaints by model year

Complaints owners filed with NHTSA, by the model year of the vehicle. A high count can also mean a popular year, so compare it with how many were sold.

    YearComplaintsCrashesFiresInjuredDeathsTSBs
    2024000004
    2023000004
    2022000004
    2021000002
    20200000013
    20190000017
    20180000025
    20170000026
    20160000039
    20150000036
    20140000030
    20130000027

    Technical service bulletins (TSBs)

    Repair instructions and other communications the manufacturer sent dealers about known issues. A TSB is not a recall, and the repair is usually free only while the car is under warranty; ask your dealer for the bulletin number.

    • ITS61795
      Sep 9, 2026Service Bulletin/Repair InstructionsUnknown Or Other

      Instructions to inspect flooring for ridge/raised area, pull back flooring, add screws and re-apply flooring in between front luggage racks.

    • ITS61080
      Mar 20, 2026Service Bulletin/Repair InstructionsEngine, Fuel/Propulsion System

      Instructions to remove DEF sensor bypass calibration from engine ECM and new sensor installation AR - 18inch DEF tank CA emissions

    • ITS61267
      Jan 9, 2026Service Bulletin/Repair InstructionsStructure

      Instructions to replace current k-member with an upgraded casting design.

    • ITS61479
      Nov 5, 2025Service Bulletin/Repair InstructionsPower Train, Fuel/Propulsion System

      Instructions to rework center drive axle encoder harnesses.

    • ITS61320
      Jul 16, 2025Service Bulletin/Repair InstructionsPower Train, Fuel/Propulsion System

      Install ferrite core enclosures inside rooftop inverters to eliminate excessive CMC and subsequent center axle bearing failures.

    • TSIB 25-01
      May 21, 2025Service Bulletin/Repair InstructionsUnknown Or Other

      Thermo-King has issued a Service Bulletin (SB866-1) related to the clutch bearing maintenance on their QS616 HVAC screw compressor. New Flyer is issuing this Technical Service Information Bulletin to notify New Flyer XD60, XN60 and XDE60 bus operators about this Thermo-King Service Bulletin.

    • ITS61178
      Jan 7, 2025Service Bulletin/Repair InstructionsPower Train

      Instructions to install new breather hoses, brackets and breather boxes on each side of the center axle.

    • ITS61187
      Dec 6, 2024Service Bulletin/Repair InstructionsElectrical System, Power Train

      Instructions to Service to incorporate a PLC Update to prevent interlock activation when CAN speed messages are absent.

    • ITS61122
      Aug 14, 2024Service Bulletin/Repair InstructionsFuel/Propulsion System, Electrical System

      Instruction to Service for updating the battery program on certain ELFA2 buses for Improved BMS response to overcharging and other functional safety mechanisms, more robust detection of failure modes through DTCs, improving Battery Data Recorder (BDR) capabilities, streamlined flashing processes, and logic improvements for better integration with application.

    • TSIB 22-13 Rev B
      Jul 16, 2024Service Bulletin/Repair InstructionsSteering

      Service bulletin increasing the torque value of a joint in a double-tilt steering column spline shaft.

    • ITS61015
      May 16, 2024Service Bulletin/Repair InstructionsElectrical System

      Instruction to Service for inspection and correction of side console illumination lamps.

    • ITS60838
      Nov 3, 2023Service Bulletin/Repair InstructionsElectrical System

      Instruction to Service 60838 to check/replace fuse box mounting hardware as required.

    Source: NHTSA Office of Defects Investigation public data (complaints, manufacturer communications, investigations), model years 2010 and later. Had a safety problem? Report it to NHTSA.

    Questions

    What are the most common New Flyer XDE60 problems?

    0 owner complaints are on record with NHTSA.

    Is a complaint or a TSB the same as a recall?

    No. A complaint is an unverified report from an owner. A technical service bulletin (TSB) is the manufacturer telling dealers how to fix a known issue; it is not a safety recall and is usually covered only under warranty. A recall is a formal safety action, and its repair is free.

    How do I report a problem with my New Flyer XDE60?

    File a vehicle safety complaint at NHTSA.gov. NHTSA reads every report, and patterns of complaints are what open defect investigations and, eventually, recalls.