New Flyer XDE40 problems & complaints
What New Flyer XDE40 owners have reported to NHTSA, the service bulletins the manufacturer sent dealers, and any federal defect investigations, by model year. See New Flyer XDE40 safety recalls or check your VIN.
- Owner complaints
- 0
- Service bulletins (TSBs)
- 38+
- Crashes / fires reported
- 0 / 0
- Defect investigations
- 1
Complaints by model year
Complaints owners filed with NHTSA, by the model year of the vehicle. A high count can also mean a popular year, so compare it with how many were sold.
| Year | Complaints | Crashes | Fires | Injured | Deaths | TSBs |
|---|---|---|---|---|---|---|
| 2026 | 0 | 0 | 0 | 0 | 0 | 5 |
| 2025 | 0 | 0 | 0 | 0 | 0 | 6 |
| 2024 | 0 | 0 | 0 | 0 | 0 | 8 |
| 2023 | 0 | 0 | 0 | 0 | 0 | 5 |
| 2022 | 0 | 0 | 0 | 0 | 0 | 5 |
| 2021 | 0 | 0 | 0 | 0 | 0 | 10 |
| 2020 | 0 | 0 | 0 | 0 | 0 | 18 |
| 2019 | 0 | 0 | 0 | 0 | 0 | 8 |
| 2018 | 0 | 0 | 0 | 0 | 0 | 15 |
| 2017 | 0 | 0 | 0 | 0 | 0 | 21 |
| 2016 | 0 | 0 | 0 | 0 | 0 | 38 |
| 2015 | 0 | 0 | 0 | 0 | 0 | 25 |
| 2014 | 0 | 0 | 0 | 0 | 0 | 32 |
| 2013 | 0 | 0 | 0 | 0 | 0 | 35 |
| 2012 | 0 | 0 | 0 | 0 | 0 | 31 |
| 2011 | 0 | 0 | 0 | 0 | 0 | 26 |
| 2010 | 0 | 0 | 0 | 0 | 0 | 18 |
Technical service bulletins (TSBs)
Repair instructions and other communications the manufacturer sent dealers about known issues. A TSB is not a recall, and the repair is usually free only while the car is under warranty; ask your dealer for the bulletin number.
- ITS61870
Instructions provided to remove the existing brass/plastic swivel fitting and replacing with a more reliable solid brass fixed position fitting.
- ITS61815
Instructions to remove and replace the transmission dipstick with updated dipstick markings to reduce oil quantity and mitigate oil expulsion through the breather.
- ITS61756
Instructions to remove OEM pump and replace with a pump with updated firmware.
- ITS61673
Instructions for removing the HVDM box for supplier component replacement.
- ITS61080
Instructions to remove DEF sensor bypass calibration from engine ECM and new sensor installation AR - 18inch DEF tank CA emissions
- ITS61591
Instructions to verify steering column shaft collar pinch bolt installation.
- TSIB 26-02
Bulletin describing the proper de-aeration for Allison EGEN Flex Hybrid coolant loops.
- ITS61267
Instructions to replace current k-member with an upgraded casting design.
- ITS60830
Instructions to modify ECP & MCP pump connectors to prevent water intrusion
- ITS61496
Instructions to inspect wheelchair restraints from Q'STRAINT per their recall 25E063 to determine if affected product reached New Flyer.
- ITS61281
Instructions to adjust certain cantilever mounted seats and adjust them to proper height.
- ITS61209
Instructions to replace the Allison Hybrid drive tailshaft-to-damper-to-driveshaft fasteners and apply a higher tightening torque.
Federal defect investigations
NHTSA’s Office of Defects Investigation opens these when complaints point to a possible safety defect. Many end in a recall.
- Leaking MGM brake chambers
The summary for this investigation is provided in a separate attachment to this resume. This equipment query is closed.
Source: NHTSA Office of Defects Investigation public data (complaints, manufacturer communications, investigations), model years 2010 and later. Had a safety problem? Report it to NHTSA.
Questions
What are the most common New Flyer XDE40 problems?
0 owner complaints are on record with NHTSA.
Is a complaint or a TSB the same as a recall?
No. A complaint is an unverified report from an owner. A technical service bulletin (TSB) is the manufacturer telling dealers how to fix a known issue; it is not a safety recall and is usually covered only under warranty. A recall is a formal safety action, and its repair is free.
How do I report a problem with my New Flyer XDE40?
File a vehicle safety complaint at NHTSA.gov. NHTSA reads every report, and patterns of complaints are what open defect investigations and, eventually, recalls.