Skip to content
NHTSA complaints · TSBs · investigations

New Flyer XDE35 problems & complaints

What New Flyer XDE35 owners have reported to NHTSA, the service bulletins the manufacturer sent dealers, and any federal defect investigations, by model year. See New Flyer XDE35 safety recalls or check your VIN.

Owner complaints
0
Service bulletins (TSBs)
25+
Crashes / fires reported
0 / 0
Defect investigations
1

Complaints by model year

Complaints owners filed with NHTSA, by the model year of the vehicle. A high count can also mean a popular year, so compare it with how many were sold.

    YearComplaintsCrashesFiresInjuredDeathsTSBs
    2026000005
    2025000004
    2024000003
    2023000001
    2022000002
    2021000002
    2020000005
    2019000004
    2018000003
    20170000014
    20160000012
    20150000014
    20140000022
    20130000025
    20120000017
    20110000016
    20100000016

    Technical service bulletins (TSBs)

    Repair instructions and other communications the manufacturer sent dealers about known issues. A TSB is not a recall, and the repair is usually free only while the car is under warranty; ask your dealer for the bulletin number.

    • ITS61815
      Sep 21, 2026Service Bulletin/Repair InstructionsFuel/Propulsion System

      Instructions to remove and replace the transmission dipstick with updated dipstick markings to reduce oil quantity and mitigate oil expulsion through the breather.

    • ITS61960
      Sep 5, 2026Service Bulletin/Repair InstructionsElectrical System, Suspension

      Update logic to allow bus to kneel before front door is opened per customer request.

    • ITS61756
      Jun 9, 2026Service Bulletin/Repair InstructionsPower Train

      Instructions to remove OEM pump and replace with a pump with updated firmware.

    • ITS61673
      Apr 17, 2026Service Bulletin/Repair InstructionsFuel/Propulsion System, Electrical System

      Instructions for removing the HVDM box for supplier component replacement.

    • ITS61591
      Mar 12, 2026Service Bulletin/Repair InstructionsSteering

      Instructions to verify steering column shaft collar pinch bolt installation.

    • TSIB 26-02
      Jan 20, 2026Service Bulletin/Repair InstructionsPower Train, Engine

      Bulletin describing the proper de-aeration for Allison EGEN Flex Hybrid coolant loops.

    • ITS61281
      Jul 7, 2025Service Bulletin/Repair InstructionsSeats

      Instructions to adjust certain cantilever mounted seats and adjust them to proper height.

    • ITS61122
      Aug 14, 2024Service Bulletin/Repair InstructionsElectrical System, Fuel/Propulsion System

      Instruction to Service for updating the battery program on certain ELFA2 buses for Improved BMS response to overcharging and other functional safety mechanisms, more robust detection of failure modes through DTCs, improving Battery Data Recorder (BDR) capabilities, streamlined flashing processes, and logic improvements for better integration with application.

    • TSIB 22-13 Rev B
      Jul 16, 2024Service Bulletin/Repair InstructionsSteering

      Service bulletin increasing the torque value of a joint in a double-tilt steering column spline shaft.

    • ITS61015
      May 16, 2024Service Bulletin/Repair InstructionsElectrical System

      Instruction to Service for inspection and correction of side console illumination lamps.

    • ITS60838
      Nov 3, 2023Service Bulletin/Repair InstructionsElectrical System

      Instruction to Service 60838 to check/replace fuse box mounting hardware as required.

    • SMB186
      Sep 20, 2019Service Bulletin/Repair InstructionsEquipment

      Service Manual Bulletin providing revised, corrected or additional information for the Preventive Maintenance on buses specifically equipped with a Powerex direct drive air compressor.

    Federal defect investigations

    NHTSA’s Office of Defects Investigation opens these when complaints point to a possible safety defect. Many end in a recall.

    • Leaking MGM brake chambers
      EQ12011Opened Dec 4, 2012Closed Jul 12, 2013

      The summary for this investigation is provided in a separate attachment to this resume. This equipment query is closed.

    Source: NHTSA Office of Defects Investigation public data (complaints, manufacturer communications, investigations), model years 2010 and later. Had a safety problem? Report it to NHTSA.

    Questions

    What are the most common New Flyer XDE35 problems?

    0 owner complaints are on record with NHTSA.

    Is a complaint or a TSB the same as a recall?

    No. A complaint is an unverified report from an owner. A technical service bulletin (TSB) is the manufacturer telling dealers how to fix a known issue; it is not a safety recall and is usually covered only under warranty. A recall is a formal safety action, and its repair is free.

    How do I report a problem with my New Flyer XDE35?

    File a vehicle safety complaint at NHTSA.gov. NHTSA reads every report, and patterns of complaints are what open defect investigations and, eventually, recalls.