New Flyer XD40 problems & complaints
What New Flyer XD40 owners have reported to NHTSA, the service bulletins the manufacturer sent dealers, and any federal defect investigations, by model year. See New Flyer XD40 safety recalls or check your VIN.
- Owner complaints
- 0
- Service bulletins (TSBs)
- 24+
- Crashes / fires reported
- 0 / 0
- Defect investigations
- 1
Complaints by model year
Complaints owners filed with NHTSA, by the model year of the vehicle. A high count can also mean a popular year, so compare it with how many were sold.
| Year | Complaints | Crashes | Fires | Injured | Deaths | TSBs |
|---|---|---|---|---|---|---|
| 2026 | 0 | 0 | 0 | 0 | 0 | 2 |
| 2025 | 0 | 0 | 0 | 0 | 0 | 2 |
| 2024 | 0 | 0 | 0 | 0 | 0 | 6 |
| 2023 | 0 | 0 | 0 | 0 | 0 | 2 |
| 2022 | 0 | 0 | 0 | 0 | 0 | 3 |
| 2021 | 0 | 0 | 0 | 0 | 0 | 6 |
| 2020 | 0 | 0 | 0 | 0 | 0 | 13 |
| 2019 | 0 | 0 | 0 | 0 | 0 | 17 |
| 2018 | 0 | 0 | 0 | 0 | 0 | 7 |
| 2017 | 0 | 0 | 0 | 0 | 0 | 16 |
| 2016 | 0 | 0 | 0 | 0 | 0 | 22 |
| 2015 | 0 | 0 | 0 | 0 | 0 | 19 |
| 2014 | 0 | 0 | 0 | 0 | 0 | 18 |
| 2013 | 0 | 0 | 0 | 0 | 0 | 21 |
| 2012 | 0 | 0 | 0 | 0 | 0 | 24 |
| 2011 | 0 | 0 | 0 | 0 | 0 | 23 |
| 2010 | 0 | 0 | 0 | 0 | 0 | 10 |
Technical service bulletins (TSBs)
Repair instructions and other communications the manufacturer sent dealers about known issues. A TSB is not a recall, and the repair is usually free only while the car is under warranty; ask your dealer for the bulletin number.
- ITS61870
Instructions provided to remove the existing brass/plastic swivel fitting and replacing with a more reliable solid brass fixed position fitting.
- ITS61960
Update logic to allow bus to kneel before front door is opened per customer request.
- ITS61748
Instructions for verifying/correcting torque on front destination sign mounting hardware installed on certain buses.
- ITS61086
Instructions to remove DEF sensor bypass calibration from engine ECM and new sensor installation AR - 12inch DEF tank
- ITS61080
Instructions to remove DEF sensor bypass calibration from engine ECM and new sensor installation AR - 18inch DEF tank CA emissions
- ITS61591
Instructions to verify steering column shaft collar pinch bolt installation.
- ITS61496
Instructions to inspect wheelchair restraints from Q'STRAINT per their recall 25E063 to determine if affected product reached New Flyer.
- ITS61281
Instructions to adjust certain cantilever mounted seats and adjust them to proper height.
- ITS61283
Instruction to Service to replace existing turbo outlet exhaust elbow with redesigned elbow and gasket
- ITS61038
Instructions to replace the A/C belt sheave (pulley) with an improved version to mitigate the AC belt splitting.
- ITS61063
Instructions to Service to remove bypassed engine calibration from ECM and replace DEF sensor as required.
- ITS61148
Instruction to Service to check the four mounting bolts that attach the steering box mounting bracket to the frame of the bus to ensure they are torqued to the correct value.
Federal defect investigations
NHTSA’s Office of Defects Investigation opens these when complaints point to a possible safety defect. Many end in a recall.
- Leaking MGM brake chambers
The summary for this investigation is provided in a separate attachment to this resume. This equipment query is closed.
Source: NHTSA Office of Defects Investigation public data (complaints, manufacturer communications, investigations), model years 2010 and later. Had a safety problem? Report it to NHTSA.
Questions
What are the most common New Flyer XD40 problems?
0 owner complaints are on record with NHTSA.
Is a complaint or a TSB the same as a recall?
No. A complaint is an unverified report from an owner. A technical service bulletin (TSB) is the manufacturer telling dealers how to fix a known issue; it is not a safety recall and is usually covered only under warranty. A recall is a formal safety action, and its repair is free.
How do I report a problem with my New Flyer XD40?
File a vehicle safety complaint at NHTSA.gov. NHTSA reads every report, and patterns of complaints are what open defect investigations and, eventually, recalls.