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NHTSA complaints · TSBs · investigations

New Flyer XD35 problems & complaints

What New Flyer XD35 owners have reported to NHTSA, the service bulletins the manufacturer sent dealers, and any federal defect investigations, by model year. See New Flyer XD35 safety recalls or check your VIN.

Owner complaints
0
Service bulletins (TSBs)
18+
Crashes / fires reported
0 / 0
Defect investigations
1

Complaints by model year

Complaints owners filed with NHTSA, by the model year of the vehicle. A high count can also mean a popular year, so compare it with how many were sold.

    YearComplaintsCrashesFiresInjuredDeathsTSBs
    2026000001
    2023000001
    2022000003
    2021000006
    2020000005
    2019000006
    2018000001
    20170000013
    20160000013
    20150000018
    20140000013
    20130000016
    20120000018
    20110000014
    20100000014

    Technical service bulletins (TSBs)

    Repair instructions and other communications the manufacturer sent dealers about known issues. A TSB is not a recall, and the repair is usually free only while the car is under warranty; ask your dealer for the bulletin number.

    • ITS61795
      Sep 9, 2026Service Bulletin/Repair InstructionsUnknown Or Other

      Instructions to inspect flooring for ridge/raised area, pull back flooring, add screws and re-apply flooring in between front luggage racks.

    • ITS61086
      Mar 20, 2026Service Bulletin/Repair InstructionsFuel/Propulsion System, Engine

      Instructions to remove DEF sensor bypass calibration from engine ECM and new sensor installation AR - 12inch DEF tank

    • ITS61591
      Mar 12, 2026Service Bulletin/Repair InstructionsSteering

      Instructions to verify steering column shaft collar pinch bolt installation.

    • ITS61281
      Jul 7, 2025Service Bulletin/Repair InstructionsSeats

      Instructions to adjust certain cantilever mounted seats and adjust them to proper height.

    • ITS61283
      Mar 6, 2025Service Bulletin/Repair InstructionsEngine

      Instruction to Service to replace existing turbo outlet exhaust elbow with redesigned elbow and gasket

    • ITS60838
      Nov 3, 2023Service Bulletin/Repair InstructionsElectrical System

      Instruction to Service 60838 to check/replace fuse box mounting hardware as required.

    • ITS60401
      Jun 20, 2022Service Bulletin/Repair InstructionsSeats

      Technical Instruction describing how to tighten hardware and replace rivets on upper deck cantilever seats where required.

    • ITS60467
      Jun 16, 2022Service Bulletin/Repair InstructionsEquipment

      Technical Instruction describing how to remove and replace the incorrect EPA emissions placard.

    • ITS60417
      Mar 10, 2022Service Bulletin/Repair InstructionsSuspension, Electrical System

      This technical instruction describes how to replace dust covers and seal and protect the harnesses associated with the Smart Rider suspension leveling system for 40 foot buses with components installed on both axles.

    • ITS59161
      Mar 5, 2021Service Bulletin/Repair InstructionsExterior Lighting

      Technical Instruction describing how to inspect and install new headlamp harness if required.

    • ITS59076
      Nov 30, 2020Service Bulletin/Repair InstructionsElectrical System, Equipment, Exterior Lighting

      Technical instruction describing how to replace specified street and curbside front headlamps.

    • ITS58911
      Apr 23, 2020Service Bulletin/Repair InstructionsEquipment, Suspension, Electrical System

      Technical Instruction describing how to retrofit new shock absorber dust covers, height sensor and harness assembly for optional leveling systems on 2 and 3 axle vehicles. (Supersedes ITS58860)

    Federal defect investigations

    NHTSA’s Office of Defects Investigation opens these when complaints point to a possible safety defect. Many end in a recall.

    • Leaking MGM brake chambers
      EQ12011Opened Dec 4, 2012Closed Jul 12, 2013

      The summary for this investigation is provided in a separate attachment to this resume. This equipment query is closed.

    Source: NHTSA Office of Defects Investigation public data (complaints, manufacturer communications, investigations), model years 2010 and later. Had a safety problem? Report it to NHTSA.

    Questions

    What are the most common New Flyer XD35 problems?

    0 owner complaints are on record with NHTSA.

    Is a complaint or a TSB the same as a recall?

    No. A complaint is an unverified report from an owner. A technical service bulletin (TSB) is the manufacturer telling dealers how to fix a known issue; it is not a safety recall and is usually covered only under warranty. A recall is a formal safety action, and its repair is free.

    How do I report a problem with my New Flyer XD35?

    File a vehicle safety complaint at NHTSA.gov. NHTSA reads every report, and patterns of complaints are what open defect investigations and, eventually, recalls.