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Vehicle safety recalls · NHTSA

2020 Mci J4500 recalls (4)

4 NHTSA safety recalls cover the 2020 Mci J4500. Every recall repair is free at any Mci dealer.

4recalls
0owner complaints
47+service bulletins
0do-not-drive / park-outside

Is yours affected? Recalls cover ranges of VINs, not every 2020 Mci J4500. Check your J4500 by VIN and confirm open recalls at NHTSA.gov.

Every 2020 Mci J4500 recall

Each campaign as NHTSA published it: what is wrong, what can happen, and the fix. Newest first.

  • Structure · NHTSA 25V853000

    Oct 12, 2025Structure:Body:Door
    Problem
    Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower curb view glazing material is incorrect. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."
    Risk
    The incorrect window glazing material may reduce the driver's visibility, increasing the risk of a crash.
    Fix
    MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.
    Full recall details for 25V853000 →
  • Electrical System · NHTSA 21V748000

    Sep 24, 2021Electrical System
    Problem
    Motor Coach Industries (MCI) is recalling certain 2018 D4000, 2018-2020 D4005, D4000ISTV, 2017-2020 D4500, D4505, 2018-2021 J3500, 2017-2021 J4500, 2020 D4520, and 2018-2021 D45CRTLE motorcoaches. The Main Distribution Panel (MDP) located within the battery compartment contains a circuit board that may fail.
    Risk
    MDP circuit board failure can result in a fire or an unexpected vehicle shutdown, increasing the risk of a crash.
    Fix
    MCI Service Centers will remove the MDP and install a new main disconnect and circuit breaker panel, free of charge. Owner notification letters were mailed November 12, 2021. Owners may contact MCI's customer service at 1-800-241-2947. MCI's number for this recall is R21-010.
    Full recall details for 21V748000 →
  • Fuel System, Diesel · NHTSA 21V364000

    May 18, 2021Fuel System, Diesel:Fuel Injection System:Fuel Rail
    Problem
    Motor Coach Industries (MCI) is recalling certain 2017-2018 D4000, 2017-2019 D4005, D4000ISTV, D4505, 2017-2020 D4500, J4500, 2018-2020 D45CRTLE, and 2018-2021 J3500 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
    Risk
    A fuel leak in the presence of an ignition source increases the risk of a fire.
    Fix
    Dealers will inspect the rail threads, and replace the rail as necessary, free of charge. Owner notification letters were mailed on June 28, 2021. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is R21-009.
    Full recall details for 21V364000 →
  • Seat Belts · NHTSA 20V242000

    Apr 29, 2020Seat Belts
    Problem
    Motor Coach Industries (MCI) is recalling certain 2015-2016 D4000, 2015-2020 D4500 and D4505, 2016-2020 J4500, 2018 J3500, and 2017 D4005 buses. The seat belts may not extend from the retracted position, rendering the seat belt unusable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards (FMVSS) number 208, "Occupant Crash Protection," and number 209, "Seat Belt Assemblies."
    Risk
    Inability to use the seat belt may increase the risk of injury in the event of a crash.
    Fix
    MCI will notify the affected owners, and dealers will inspect and replace the seat belts, as necessary, free of charge. MCI issued owners an interim notification June 26, 2020. The recall began January 13, 2021. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 482.
    Full recall details for 20V242000 →

2020 Mci J4500 complaints and service bulletins

Mci has issued at least 47 technical service bulletins (repair instructions to dealers) for this model year. Complaints are unverified owner reports; a recall is the manufacturer’s admission of a safety defect.

Service bulletins by component

  • Electrical System (19)
  • Equipment (16)
  • Engine and Engine Cooling (8)
  • Engine (3)
  • Suspension (3)
  • Fuel System, Diesel (2)

Read Mci J4500 owner complaints and bulletins, every year

NHTSA defect investigations covering the 2020 Mci J4500

NHTSA’s Office of Defects Investigation lists this model year in one investigation. An investigation is not a recall; it is how NHTSA decides whether one is needed.

  • Supply and return heater hose rupture
    PE20001Opened Mar 13, 2020Closed Sep 21, 2020

Check your J4500 by VIN

Not every 2020 Mci J4500 is in every recall. Enter your 17-character VIN to see the recalls on record for your exact vehicle, then confirm which are still open at NHTSA.gov or with any Mci dealer.

Run a free VIN recall check →