What Mack Terrapro (TE) owners have reported to NHTSA, the service bulletins the manufacturer sent dealers, and any federal defect investigations, by model year. See Mack Terrapro (TE) safety recalls or check your VIN.
Complaints owners filed with NHTSA, by the model year of the vehicle. A high count can also mean a popular year, so compare it with how many were sold.
| Year | Complaints | Crashes | Fires | Injured | Deaths | TSBs |
|---|---|---|---|---|---|---|
| 2027 | 0 | 0 | 0 | 0 | 0 | 5 |
| 2026 | 0 | 0 | 0 | 0 | 0 | 9 |
| 2025 | 0 | 0 | 0 | 0 | 0 | 34 |
| 2024 | 0 | 0 | 0 | 0 | 0 | 80 |
| 2023 | 0 | 0 | 0 | 0 | 0 | 73 |
| 2022 | 0 | 0 | 0 | 0 | 0 | 159 |
| 2021 | 0 | 0 | 0 | 0 | 0 | 29 |
| 2020 | 0 | 0 | 0 | 0 | 0 | 26 |
| 2019 | 0 | 0 | 0 | 0 | 0 | 28 |
| 2018 | 0 | 0 | 0 | 0 | 0 | 204 |
| 2017 | 0 | 0 | 0 | 0 | 0 | 148 |
Repair instructions and other communications the manufacturer sent dealers about known issues. A TSB is not a recall, and the repair is usually free only while the car is under warranty; ask your dealer for the bulletin number.
The purpose of this CBR is to provide steps on how to correct a customer complaint of DTC P107B86 accompanied With intermittent loss of throttle.
Mack TerraPro Door Adjustment Procedure
CBR - Mack Chassis - Through Shaft Bearing Retainer Breakage On Mack Carriers.
CBR - Mack Carrier Nut Adhesive Change.
SC - Trunion Nut Pinch Bolt.
CBR - No Start Condition After Over the Air Programing.
CBR - The purpose of this solution is to give information on Engine Control Module (EMS) Software content.
SC - Mack Trucks has determined that a select group of trucks were built with an AHI Module fuel pressure sensor which does not meet our specifications.
CBR - Mack Chassis - Engine Brake Only Works With The Brake Pedal, No Function During Cruise. US07 And Newer Emissions, Model Year 2008 And Newer.
CBR - Mack DEF Level (UQLS) Sensor Troubleshooting Guide - US17+OBD16 Emissions to US22+OBD2023 (DOES NOT APPLY TO AN(4) and PR(4)).
CBR - Engine Control Module (EMS) Software Information - Improvement List (Change Log), US21+OBD2021 Emissions ONLY
Vehicles affected by this issue will show coolant runoff on the front rights side of the engine.
NHTSA’s Office of Defects Investigation opens these when complaints point to a possible safety defect. Many end in a recall.
On April 1, 2020, following information received from the Office of Defects Investigation (ODI) network of fleet contacts, ODI opened PE20-003 to investigate reports of vehicle roll away in certain model year (MY) 2008-2020 Autocar and Mack refuse trucks equipped with certain Bendix PP-1 push-pull pneumatic park brake control valves with a pipe-away exhaust configuration. Prior to ODI’s investigation,[KK(1] Bendix Commercial Vehicle Systems LLC (Bendix), the subject component manufacturer, p
Source: NHTSA Office of Defects Investigation public data (complaints, manufacturer communications, investigations), model years 2010 and later. Had a safety problem? Report it to NHTSA.
0 owner complaints are on record with NHTSA.
No. A complaint is an unverified report from an owner. A technical service bulletin (TSB) is the manufacturer telling dealers how to fix a known issue; it is not a safety recall and is usually covered only under warranty. A recall is a formal safety action, and its repair is free.
File a vehicle safety complaint at NHTSA.gov. NHTSA reads every report, and patterns of complaints are what open defect investigations and, eventually, recalls.