What Mack Pinnacle (PI/PN) owners have reported to NHTSA, the service bulletins the manufacturer sent dealers, and any federal defect investigations, by model year. See Mack Pinnacle (PI/PN) safety recalls or check your VIN.
Complaints owners filed with NHTSA, by the model year of the vehicle. A high count can also mean a popular year, so compare it with how many were sold.
| Year | Complaints | Crashes | Fires | Injured | Deaths | TSBs |
|---|---|---|---|---|---|---|
| 2027 | 0 | 0 | 0 | 0 | 0 | 5 |
| 2026 | 0 | 0 | 0 | 0 | 0 | 14 |
| 2025 | 0 | 0 | 0 | 0 | 0 | 19 |
| 2024 | 0 | 0 | 0 | 0 | 0 | 104 |
| 2023 | 0 | 0 | 0 | 0 | 0 | 129 |
| 2022 | 0 | 0 | 0 | 0 | 0 | 198 |
| 2021 | 0 | 0 | 0 | 0 | 0 | 197 |
| 2020 | 0 | 0 | 0 | 0 | 0 | 233 |
| 2019 | 0 | 0 | 0 | 0 | 0 | 256 |
| 2018 | 0 | 0 | 0 | 0 | 0 | 298 |
| 2017 | 0 | 0 | 0 | 0 | 0 | 16 |
| 2016 | 0 | 0 | 0 | 0 | 0 | 11 |
Repair instructions and other communications the manufacturer sent dealers about known issues. A TSB is not a recall, and the repair is usually free only while the car is under warranty; ask your dealer for the bulletin number.
Parker engine-mounted hydraulic pump service bulletin.
Mack Trucks Equipped With A Cummins Engine - Engine Preheat Icon Does Not Illuminate In The Instrument Cluster (IC) During Engine Pre-heat (Intake Air Heater) Operation - Vehicles With 2018Instrument Cluster Update, Model Year2018 And Newer
Mack Trucks has determined that certain vehicles equipped with a model year (âMYâ) 2017-2018 MP8 Turbo Compound (TC) engine may not meet California and Federal Regulations (CARB). This Recall is for updated software that will reduce the amount of time necessary for the system to operate in a cold engine warm-up strategy and provide health monitoring of the Selective Catalyst Reduction (SCR).
The purpose of this CBR is to provide steps on how to correct a customer complaint of DTC P107B86 accompanied With intermittent loss of throttle.
CBR - Mack Chassis - Dash Panel Cracking at Mounting to BIW.
CBR - Mack Chassis - Through Shaft Bearing Retainer Breakage On Mack Carriers.
CBR - Mack Carrier Nut Adhesive Change.
CBR - No Start Condition After Over the Air Programing.
CBR - Parker F3 Hydraulic Pump Troubleshooting.
CBR - Z Spring Bracket Wear.
SC - Mack Trucks has determined that certain Mack sleeper cab assemblies were possibly manufactured with an insufficient number of welds across the rear flange of the upper header
CBR - The purpose of this solution is to give information on Engine Control Module (EMS) Software content.
Source: NHTSA Office of Defects Investigation public data (complaints, manufacturer communications, investigations), model years 2010 and later. Had a safety problem? Report it to NHTSA.
0 owner complaints are on record with NHTSA.
No. A complaint is an unverified report from an owner. A technical service bulletin (TSB) is the manufacturer telling dealers how to fix a known issue; it is not a safety recall and is usually covered only under warranty. A recall is a formal safety action, and its repair is free.
File a vehicle safety complaint at NHTSA.gov. NHTSA reads every report, and patterns of complaints are what open defect investigations and, eventually, recalls.