Every 2010 Mack CXU recall
Each campaign as NHTSA published it: what is wrong, what can happen, and the fix. Newest first.
Exterior Lighting · NHTSA 14V205000
Apr 18, 2014Exterior Lighting
- Problem
- Mack Trucks Inc. (Mack) is recalling certain model year 2010-2015 CXU trucks manufactured November 20, 2009, through January 27, 2014, and equipped with dual vertical exhaust pipes. The white conspicuity reflectors on the rear of the cab could be blocked by the exhaust pipes. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
- Risk
- A blocked reflector makes the truck-tractor less visible when operating the vehicle without a trailer in the dark, increasing the risk of a crash.
- Fix
- Mack will notify owners, and dealers will inspect the trucks and if the reflectors are blocked, they will add two vertical white reflectors to the rear glass , free of charge. The recall began on May 30, 2014. Owners may contact Mack Customer Service at 1-336-393-2000. Mack's number for this recall is SC0378.
Full recall details for 14V205000 →Exterior Lighting · NHTSA 14V208000
Apr 18, 2014Exterior Lighting:Turn Signal:Flasher Unit
- Problem
- Mack Trucks Inc. (Mack) is recalling certain model year 2010-2014 CHU, CXU, and MRU, 2007 CT and CV, 2008-2014 GU, and 2011-2014 LEU, and TD trucks manufactured February 28, 2006, through November 8, 2013, and equipped Hamsar Electronic Flasher. The hazard warning lights may fail.
- Risk
- A failure of the hazard warning lights could reduce the trucks visibility, increasing the risk of a crash.
- Fix
- Mack will notify owners, and dealers will replace the electronic flasher unit, free of charge. The recall will begin by mid-June 2014. Interim letters went out to owners on June 23, 2014. The recall began on July 25, 2014. Owners may contact Mack customer service at 1-866-298-6586. Mack's number for this recall is SC0379.
Full recall details for 14V208000 →Electrical System · NHTSA 14V078000
Feb 21, 2014Electrical System
- Problem
- Mack Trucks, Inc. (Mack) notified the agency on February 20, 2014, that they are recalling certain model year 2010-2012 CHU, CXU, GU and TD vehicles manufactured from June 16, 2009, through July 8, 2011. While continuing to research the scope of the issue, Mack expanded the recall on November 18, 2014 to include certain model year 2008-2009 and 2013-2014 CHU, CXU, GU and TD vehicles manufactured from June 16, 2009, through July 8, 2011. Having completed its investigation, Mack once again expanded the recall during February 2015 to include an additional 53,780 vehicles from model years 2007 and 2015. The recall now covers model year 2007-2015 includes CHU, CXU, GU and TD vehicles produced October 13, 2006, through October 3, 2014. In the affected vehicles, the Electronic Power Distribution Module (EPDM) may be contaminated from water leaks in, and around, the windshield. If exposed to water leaks, contaminants such as road salts may deposit on the EPDM.
- Risk
- Deposits of contaminants may result in the circuits being bridged, creating a high resistance short, increasing the risk of a fire.
- Fix
- Mack has notified owners, and dealers will inspect the EPDM. If contamination has occurred, dealers will replace the EPDM and address the leak, free of charge. Owners of model year 2010-2012 CHU, CXU, GU and TD vehicles were initially notified April 24, 2014. Owners affected by the recall expansions were notified in February 2015. Owners may contact Mack Trucks at 1-336-393-2000. Mack's number for this recall is SC0375.
Full recall details for 14V078000 →Electrical System · NHTSA 12V434000
Jun 9, 2012Electrical System:Wiring:Fuses and Circuit Breakers
- Problem
- Mack is recalling certain model year 2007-2010 CHU and CXU vehicles, manufactured from October 13, 2006, through December 23, 2009 and equipped with daytime running lights and fog lights. A short in the fog light circuit may cause the low beam headlight circuit to cut out.
- Risk
- If the low beam headlights go out, the driver may lose visibility, increasing the risk of a crash.
- Fix
- Mack will notify owners, and install an additional wiring harness on the affected vehicles, free of charge. The safety recall began on November 14, 2012. Owners may contact Mack Trucks at 1-800-866-1177.
Full recall details for 12V434000 →Power Train · NHTSA 11V370000
Jul 21, 2011Power Train:Clutch Assembly:Pedal/Hand Lever(Motorcycle)
- Problem
- MACK TRUCKS IS RECALLING CERTAIN MODEL YEAR 2010-2011 CHU, CXU AND GU HEAVY TRUCKS MANUFACTURED FROM JULY 12, 2010, THROUGH JULY 23, 2010 FOR A POTENTIALLY DEFECTIVE WELD ON THE SHAFT THAT THE CLUTCH PEDAL ATTACHES TO.
- Risk
- IF THE WELD FAILS, THE PEDAL SHAFT MAY WORK ITS WAY LOOSE AND POTENTIALLY CAUSE THE CLUTCH PEDAL TO FALL TO THE FLOOR, WHICH WOULD LIMIT THE DRIVER'S CONTROL OF THE VEHICLE INCREASING THE RISK OF A CRASH.
- Fix
- DEALERS WILL REPLACE THE CLUTCH PEDAL SHAFT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 29, 2011. OWNERS MAY CONTACT MACK TRUCKS AT 1-800-866-1177.
Full recall details for 11V370000 →Trailer Hitches · NHTSA 11V209000
Mar 31, 2011Trailer Hitches:Fifth Wheel Assembly
- Problem
- MACK TRUCKS IS RECALLING CERTAIN MODEL YEAR 2008-2011 CHU AND CXU HEAVY TRUCKS MANUFACTURED FROM JANUARY 2008 THROUGH JULY 2010. THERE MAY BE AN INTERFERENCE WITH THE BOLTS USED TO SECURE THE FIFTH WHEEL TO THE FRAME THAT CAN PREVENT THE BOLTS FROM BEING TORQUED TO SPECIFICATION.
- Risk
- THE BOLTS MAY FAIL AND COULD RESULT IN THE FIFTH WHEEL COMING LOOSE CAUSING THE TRAILER TO SEPARATE FROM THE TRACTOR INCREASING THE RISK OF A CRASH.
- Fix
- DEALERS WILL INSPECT AND REPLACE THE BOLTS AS REQUIRED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 30, 2011. OWNERS MAY CONTACT MACK TRUCKS AT 1-800-866-1177.
Full recall details for 11V209000 →Electrical System · NHTSA 10V536000
Oct 27, 2010Electrical System:12v/24v/48v Battery
- Problem
- MACK TRUCKS IS RECALLING CERTAIN MODEL YEAR 2010 THROUGH 2011 CXU, HEAVY TRUCKS MANUFACTURED FROM AUGUST 12, 2009, THROUGH AUGUST 31, 2010. THE REAR HOLD-DOWN BRACKETS THAT SECURE THE BATTERY BOX LID MAY BE ROTATED TOO FAR FORWARD, WHICH MAY RESTRICT THE BATTERY BOX LID FROM PROPERLY SEATING.
- Risk
- IF THIS OCCURS, THE BATTERY BOX LID MAY COME OFF WHEN STEPPING ON THE STEP, WHICH MAY CAUSE A PERSON TO FALL FROM THE VEHICLE RESULTING IN PERSONAL INJURY.
- Fix
- MACK WILL INSPECT AND ADJUST THE REAR HOLD-DOWN BRACKETS AS REQUIRED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 1, 2010. OWNERS MAY CONTACT MACK TRUCKS AT 1-800-866-1177.
Full recall details for 10V536000 →
2010 Mack CXU complaints and service bulletins
Owners filed 1 complaints with NHTSA about the 2010 Mack CXU, reporting 1 fires, 1 injuries. Mack has issued at least 223 technical service bulletins (repair instructions to dealers) for this model year. Complaints are unverified owner reports; a recall is the manufacturer’s admission of a safety defect.
Most-reported components
Service bulletins by component
- Engine and Engine Cooling (65)
- Electrical System (51)
- Power Train (38)
- Equipment (31)
- Engine (14)
- Suspension (14)
Read Mack CXU owner complaints and bulletins, every year
NHTSA defect investigations covering the 2010 Mack CXU
NHTSA’s Office of Defects Investigation lists this model year in one investigation. An investigation is not a recall; it is how NHTSA decides whether one is needed.
Public reports · not verifiedWhat people reported
Owners have filed 1 complaints with NHTSA about the 2010 Mack CXU. A few in their own words, shortened. Complaints are unverified and are not proof of a defect or of any recall.
Injury reportedFire
“A 2010 MACK TRUCK TRACTOR EQUIPPED WITH A DIESEL PARTICULATE FILTER TYPE EXHAUST SYSTEM SPONTANEOUSLY CAUGHT FIRE WHILE IN REGENERATION MODE AS THE VEHICLE WAS TRAVELING DOWN AN INTERSTATE HIGHWAY. FIRE CONSUMED THE CAB OF THE TRUCK RESULTING IN A TOTAL LOSS TO THE VEHICLE.”
2010 MACK CXUSep 26, 2019
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11258397
Check your CXU by VIN
Not every 2010 Mack CXU is in every recall. Enter your 17-character VIN to see the recalls on record for your exact vehicle, then confirm which are still open at NHTSA.gov or with any Mack dealer.
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