Every 2015 Mack CHU recall
Each campaign as NHTSA published it: what is wrong, what can happen, and the fix. Newest first.
Seat Belts · NHTSA 14V553000
Nov 9, 2014Seat Belts
- Problem
- Mack Trucks, Inc. (Mack) is recalling certain 2015 CHU, CXU, and GU trucks manufactured June 4, 2014, through June 18, 2014. In the affected vehicles, the bolts that attach the seat belt to the seat frame may not have been torqued to the required specification. This could cause the bolts to loosen over time, allowing the seat belt to detach.
- Risk
- If the seat belt detaches from its mounts, the seat belt would fail to properly restrain to the seat occupant, increasing the risk of injury in the the event of a crash.
- Fix
- Mack will notify owners, and dealers will tighten the bolts to the required specification, free of charge. The recall began in October 2014. Owners may contact Mack customer service at 1-800-528-6586. Mack's number for this recall is SC0383.
Full recall details for 14V553000 →Forward Collision Avoidance · NHTSA 14V545000
Sep 9, 2014Forward Collision Avoidance: Adaptive Cruise Control
- Problem
- Mack Trucks, Inc. (Mack) is recalling certain model year 2013-2015 CXU and 2014-2015 CHU trucks manufactured August 23, 2012, through June 27, 2014, and equipped with adaptive cruise control. Due to a software error, the affected vehicles may not provide visual or audible alerts to the driver warning them that an obstruction in the road was detected.
- Risk
- If the driver is not warned of something being in the truck's path, there is an increased risk of a crash.
- Fix
- Mack will notify owners, and dealers will reprogram the vehicle control unit, free of charge. The recall began on September 30, 2014. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0381.
Full recall details for 14V545000 →Electrical System · NHTSA 14V078000
Feb 21, 2014Electrical System
- Problem
- Mack Trucks, Inc. (Mack) notified the agency on February 20, 2014, that they are recalling certain model year 2010-2012 CHU, CXU, GU and TD vehicles manufactured from June 16, 2009, through July 8, 2011. While continuing to research the scope of the issue, Mack expanded the recall on November 18, 2014 to include certain model year 2008-2009 and 2013-2014 CHU, CXU, GU and TD vehicles manufactured from June 16, 2009, through July 8, 2011. Having completed its investigation, Mack once again expanded the recall during February 2015 to include an additional 53,780 vehicles from model years 2007 and 2015. The recall now covers model year 2007-2015 includes CHU, CXU, GU and TD vehicles produced October 13, 2006, through October 3, 2014. In the affected vehicles, the Electronic Power Distribution Module (EPDM) may be contaminated from water leaks in, and around, the windshield. If exposed to water leaks, contaminants such as road salts may deposit on the EPDM.
- Risk
- Deposits of contaminants may result in the circuits being bridged, creating a high resistance short, increasing the risk of a fire.
- Fix
- Mack has notified owners, and dealers will inspect the EPDM. If contamination has occurred, dealers will replace the EPDM and address the leak, free of charge. Owners of model year 2010-2012 CHU, CXU, GU and TD vehicles were initially notified April 24, 2014. Owners affected by the recall expansions were notified in February 2015. Owners may contact Mack Trucks at 1-336-393-2000. Mack's number for this recall is SC0375.
Full recall details for 14V078000 →
2015 Mack CHU complaints and service bulletins
Mack has issued at least 265 technical service bulletins (repair instructions to dealers) for this model year. Complaints are unverified owner reports; a recall is the manufacturer’s admission of a safety defect.
Service bulletins by component
- Engine and Engine Cooling (91)
- Electrical System (64)
- Equipment (47)
- Power Train (43)
- Engine (25)
- Suspension (22)
Read Mack CHU owner complaints and bulletins, every year
NHTSA defect investigations covering the 2015 Mack CHU
NHTSA’s Office of Defects Investigation lists this model year in one investigation. An investigation is not a recall; it is how NHTSA decides whether one is needed.
Check your CHU by VIN
Not every 2015 Mack CHU is in every recall. Enter your 17-character VIN to see the recalls on record for your exact vehicle, then confirm which are still open at NHTSA.gov or with any Mack dealer.
Run a free VIN recall check →