What Lincoln Nautilus owners have reported to NHTSA, the service bulletins the manufacturer sent dealers, and any federal defect investigations, by model year. See Lincoln Nautilus safety recalls or check your VIN.
Complaints owners filed with NHTSA, by the model year of the vehicle. A high count can also mean a popular year, so compare it with how many were sold.
| Year | Complaints | Crashes | Fires | Injured | Deaths | TSBs |
|---|---|---|---|---|---|---|
| 2026 | 11 | 1 | 0 | 0 | 0 | 37 |
| 2025 | 30 | 1 | 0 | 1 | 0 | 92 |
| 2024 | 34 | 2 | 0 | 1 | 0 | 190 |
| 2023 | 7 | 1 | 0 | 0 | 0 | 57 |
| 2022 | 13 | 1 | 0 | 0 | 0 | 87 |
| 2021 | 23 | 1 | 0 | 0 | 0 | 132 |
| 2020 | 33 | 2 | 0 | 1 | 0 | 145 |
| 2019 | 102 | 2 | 0 | 0 | 0 | 145 |
The vehicle systems named most often in Lincoln Nautilus complaints (one complaint can name several).
In the owners’ own words, as filed with NHTSA. Unverified reports; NHTSA removes personal details before publishing.
Noticed cracking sound when opening and closing front drivers door. Subsequently discovered same issue on Ford Edge (recall in place) and many other owners having same problem (FaceBook posts).
Door check is broken in high winds the door pulled out my hand. Could have injured someone of that person was standing near the opening path of the door.
Transmission jerking/ stuttering in lower gears under 35 mph.
right sideview mirror folds and unfolds without warning. On two occasions while driving on the interstate mirror folded on its own. While car was parked and turned off right side mirror folded on its own. My safety was at risk because I couldn't see oncoming cars while trying to get off road to address the problem. Took vehicle to dealer and was told that there wasn't a problem. Has not been reproduced at this time. Vehicle has not been inspected at this time, have appointment to have vehicle checked by dealer although I was already told by dealer that there wasn't a problem. No warning lights.
The Lane keeping assistance has failed multiple times when the car enters an intersection and the lines on the road are broken by a gap due to a turn. To situations occurred where the car aggressively entered oncoming traffic lane and I quickly directed the car back to the correct lane. Lane keeping assistance seems to be very touchy. Howâs youâre going down the road you can fill the car moving from side to side if the lanes happen to have lines painted in and out the car almost seems to follow them exactly. The car does not allow for minor changes in the painted lines. Thereâs a shuttering when accelerating at all times I believe this is a torque converter issue. Ford service the veh…
The contact owns a 2024 Lincoln Nautilus. The contact stated that after an OTA software update, the panoramic screen display and instrument cluster failed to operate as intended. The contact stated that the screen intermittently went black, rendering the reaview camera image, speedometer, or navigation screen inoperable. The vehicle was taken to the local dealer on several occasions, but the cause of the failure was not yet determined. The failure mileage was 40,000.
Since day one from the purchase of this vehicle, I have been experiencing seatbelt issues. This car was purchased for my work. Itâs a commercial Livery vehicle, but I am suffering each day with complaints from riders and every time it goes to the dealership I am losing time and income. I have lost my confidence in this car. This car was bought for peace of mind but all I have ever experienced is nuisance, hassle, loss of time, suffering, [XXX] complaints and complete loss of confidence. I did not expect this from a new vehicle. The seat belts constantly twist, fail to retain proper tension/positioning, and rattle heavily against the trim. The authorized Lincoln dealership service depart…
Both of the front doors have developed loud popping noises while opening and closing. A temporary fix was done by Lincoln on the passenger front door (at my expense) and the driver door is not having the same issue. Vehicle not under warranty now, so cost to me will be >$4000. Based on discussions with Lincoln body shop personnel and web search, this is a problem that has occurred with other Ford Vehicles, particularly the Escape. IF not fixed, web says internal spot welds on the door check bracket can break, causing a loud popping noise when the door opens, potential window track damage, or the door check separating from the door frame. So the door could fall off in extreme cases..... B…
Repair instructions and other communications the manufacturer sent dealers about known issues. A TSB is not a recall, and the repair is usually free only while the car is under warranty; ask your dealer for the bulletin number.
Some 2024-2026 Nautilus vehicles may exhibit a shudder/chatter/vibration from the rear drive unit (RDU) during low-speed turns. Workshop Manual (WSM), Section 205-02 > Diagnosis and Testing > Pinpoint Test "Grinding, Popping or Chattering - Noise from the Rear Axle When the Vehicle is Turning" has been updated to address this condition.
This article supersedes TSB 25-2466 to add Bronco Sport, Escape, Maverick and Corsair, as well as removing Expedition and Navigator. One time use parts for Corsair and Bronco Sport were also added to the parts list. Some of the vehicles listed in the Model statement above may exhibit a headliner rattle or sagging condition around the roof opening panel. This may be due to the adhesive separating from the headliner substrate.
This bulletin supersedes 26-2171. Reasons for update: update the Parts list to add a note to clarify the application of the part numbers W520102-S442 and 4S4Z-3N324-AA "FWD Only". Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: Shudder condition, most noticeable at speeds below 60 mph (100 km/h) No relevant diagnostic trouble codes (DTC) present Traceable shudder event with IDS/FDRS reading *(Figure 1)* This condition may be perceived/felt as an engine misfire. This may be due to a concern with the output planetary assembly.
All 2026 Nautilus vehicles built on or after 07-Apr-2026 will no longer come with a plastic rear license plate bracket as part of the loose items checklist. The rear liftgate has been updated to no longer require the license plate bracket, and the license plate can be attached directly to the liftgate. No additional actions should be taken to install the license plate.
Some 2025-2026 Maverick vehicles built on or before 05-Dec-2025 and 2024-2026 Nautilus vehicles built on or before 04-Sep-2025 may exhibit limited power and display "Stop Safely Now" or "Service Vehicle Soon" stored in the message center after start up with diagnostic trouble codes (DTC) P0A5D, P0A60, P0A63, P0A6F, P0A72, P0A75, and/or P0E52 stored in the inverter system controller (SOBDMC). The Ford Diagnostic and Repair System (FDRS) may refer to this module as the "Secondary On-Board Control Module C". If the vehicle exhibits these conditions, replace the inverter system controller. Refer t
Recommended Repair Prior to Sale Customer Satisfaction Program 26B19 2024-2025 MY Nautilus 2.0L Hybrid Vehicles Powertrain Control Module (PCM) Update for Inspection and Maintenance Testing
Some 2025-2026 Aviator/Explorer/Expedition/F-150/Mustang Mach-E/Nautilus/Navigator vehicles may exhibit the hands-free BlueCruise feature intermittently/consistently unavailable when BlueCruise is active and when traveling in a "Blue Zone". Speed sign recognition may also be inaccurate. If there are no active relevant diagnostic trouble codes (DTC) present and the issue persists after multiple key cycles and if the BlueCruise System Health Check passes, download and run the "TCU - Reset Telematics Control Unit (TCU) Module" application using the latest software level of the Ford Diagnosis and
Some of the following vehicles: * 2023-2025 F-Super Duty built on or before 02-Feb-2025 * 2024-2026 Ranger/Bronco/Mustang * 2024-2025 F-150 built on or before 15-Jul-2025 * 2024-2025 Nautilus built on or before 16-Feb-2025 * 2025 Explorer/Aviator built on or before 01-Feb-2025 may exhibit all of the following symptoms: - "No Key Detected" message displayed on the instrument panel cluster (IPC). - Key fob does not work in the backup slot. - Remote keyless entry (RKE) (lock and unlock from the key fob) functionality will work to lock/unlock the vehicle. If the vehicle exhibits these symptoms,
Some of the following vehicles: * 2025-2026 Expedition/Navigator built on or after 02-Feb-2025 * 2025-2026 F-Super Duty built on or after 02-Feb-2025 * 2025-2026 Explorer/Aviator built on or after 02-Feb-2025 * 2025-2026 Nautilus built on or after 17-Feb-2025 * 2025-2026 F-150 built on or after 16-Jul-2025 may exhibit all of the following symptoms: - "No Key Detected" message displayed on the instrument panel cluster (IPC) - Key fob does not work in the backup slot. - Remote keyless entry (RKE) (lock and unlock from the key fob) functionality will work to lock/unlock the vehicle. If the ve
Some 2024-2026 Nautilus vehicles may exhibit an inoperative segment or individual light emitting diode (LED) in the rear mounted deck lid lamp assembly (part of the rear lamp assembly). To correct this condition, replacement of the finished assembly (13A565) is not required. To repair, replace the rear mounted deck lid lamp sub-assembly (13434) and transfer components from the original rear liftgate lamp. Refer to Workshop Manual (WSM), Section 417-01 > Removal and Installation > Rear Lamp Assembly and perform Steps 9-11.
Some 2024 Nautilus vehicles built on or before 23-Jan-2024 may exhibit a condition where the rear door power windows are locked when the child lock is off, and the rear door power windows are unlocked when the child lock is on. This may be due to the software in the body control module (BCM). To correct this condition, download and run the "BCM - Body Control Module (BCM) Software Update" application using the latest software version of the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming, use causal part 15604 and labor operations 12651D and BCM.
26S51 Recall remedy: -Accessory Protocol Interface Module update to mitigate the loss of the pedestrian warning sound
NHTSA’s Office of Defects Investigation opens these when complaints point to a possible safety defect. Many end in a recall.
On September 23, 2020, Ford Motor Company (Ford) filed a noncompliance recall report under 49 CFR Part 573 (NHTSA Recall No. 20V-575), recalling 620,246 Model Year (MY) 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles for a noncompliance with Federal Motor Vehicle Safety Standard (FMVSS) 111, Rear Visibility. Ford's recall described the noncompliance as insufficient electrical conductivity with
On July 22, 2022, the Office of Defects Investigation (ODI) granted a Defect Petition (DP22001) and opened a Preliminary Evaluation (PE22007) to investigate allegations of loss of motive power in model year (MY) 2021 Ford Bronco vehicles equipped with 2.7L EcoBoost engines. Complainants were reporting sudden engine failure while driving resulting in a loss of motive power, often without the ability to restart. During PE22007, the cause of engine failure and loss of motive power in the subject ve
Source: NHTSA Office of Defects Investigation public data (complaints, manufacturer communications, investigations), model years 2010 and later. Had a safety problem? Report it to NHTSA.
In complaints filed with NHTSA for model years 2019–2026, owners most often name: power train, electrical system, unknown or other. 253 complaints are on record.
No. A complaint is an unverified report from an owner. A technical service bulletin (TSB) is the manufacturer telling dealers how to fix a known issue; it is not a safety recall and is usually covered only under warranty. A recall is a formal safety action, and its repair is free.
File a vehicle safety complaint at NHTSA.gov. NHTSA reads every report, and patterns of complaints are what open defect investigations and, eventually, recalls.
