What Lincoln MKC owners have reported to NHTSA, the service bulletins the manufacturer sent dealers, and any federal defect investigations, by model year. See Lincoln MKC safety recalls or check your VIN.
Complaints owners filed with NHTSA, by the model year of the vehicle. A high count can also mean a popular year, so compare it with how many were sold.
| Year | Complaints | Crashes | Fires | Injured | Deaths | TSBs |
|---|---|---|---|---|---|---|
| 2019 | 122 | 1 | 2 | 0 | 0 | 99 |
| 2018 | 74 | 3 | 0 | 4 | 0 | 121 |
| 2017 | 191 | 7 | 2 | 2 | 0 | 164 |
| 2016 | 80 | 1 | 7 | 1 | 0 | 165 |
| 2015 | 131 | 7 | 1 | 2 | 0 | 151 |
The vehicle systems named most often in Lincoln MKC complaints (one complaint can name several).
In the owners’ own words, as filed with NHTSA. Unverified reports; NHTSA removes personal details before publishing.
There is a coolant leak going into the cylinder 3 causing misfire and overheating and engine shutoff Car shut down and locked up on the highway and I had to coast to the shoulder and get it towed. The ford dealer said it needs an engine replacement specifically a long block assembly estimated at 10k. It was inspected by the ford dealership. there was a code p0303 saying misfire so I got all the spark plugs replaced and when i was driving home from work the car locked up and said overheating and had to coast off the highway. I have all the reports and documents from the ford dealership showing the coolant intrusion into the cylinder. this is a design flaw with this engine and has a TSB al…
I am filing an urgent safety complaint regarding a severe Ford/Lincoln EcoBoost engine defect, fraudulent recall reporting, and the illegal refusal of repair on my vehicle, which has only around 20,000 miles. Since this vehicle is under an active safety recall, the manufacturer and dealership have a strict legal obligation to perform the recall repair at no cost to the consumer.My vehicle recently experienced a major engine failure with the Check Engine Light illuminated The authorized dealership diagnosed the issue as an inherent EcoBoost engine defect, specifically confirming a Cylinder #1 Misfire caused by Coolant Intrusion into the engine cylinders. They stated that the engine is severel…
My 2017 Lincoln MKC equipped with the 2.0L EcoBoost has recently experienced a serious engine failure and requires engine replacement. It developed an engine problem while driving on at least two occasions and is no longer reliable or safe to operate. No prior warning messages were observed on the vehicle. Fortunately, I was able to pull over on the side of the road and I observed smoke coming from the engine. I was then concerned about the safety of an unexpected engine failure while driving, which might cause the vehicle to stop in traffic. I have now observed green/milky contamination on the engine oil dipstick. The vehicle requires further diagnostic evaluation and engine replacement by…
I purchased this vehicle 3 weeks ago from CarMax Brooklyn Park, MN. Within 50 miles of driving, the vehicle threw a Ford Diagnostic Trouble Code P1450 indicating a Unable to bleed up fuel tank vacuum( excessive vacuum in the fuel tank). This defect causes an improper fuel tank vacuum, presenting an immediate engine stalling hazard at highway speeds. Concurrently, the vehicle has a very noticeable floorboard/chassis vibration at 60+ mph when releasing the foot of accelerator, making highway operation highly unstable. CarMax's warranty service department at Brooklyn Park has actively denied authorization to let me use a certified RepairPal partner facility located 10 minutes from my house. Ins…
Engine has a known defect causing coolant to leak into cylinders. Car is not safe to drive as car can overheat, blow gasket, loose power, catch fire while operating.
The contact owns a 2015 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 25V270000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while in reverse(R), the rear-view camera displayed a distorted image with the message "Contact Dealer" displayed. Several dealers were contacted and informed the contact that the parts were not yet available. The manufacturer was contacted and scheduled an appointment for the recall repair with a dealer; however, during the appointment visit, the dealer informed the contact that parts were still unavailable. The contact stated that the dealer had previously diagnosed the veh…
The contact's wife owns a 2017 Lincoln MKC. The contact stated that while driving at various speeds, the engine was running rough. The check engine warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed and determined that the #3 cylinder and spark plug had seized and there was water intrusion into the engine. Upon further investigation, the contact associated the failure with NHTSA Action Number: DP26008. The contact stated that the engine was previously replaced by an independent mechanic with parts from the local authorized dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 101,989.
The contact owns a 2018 Lincoln MKC. The contact stated that upon attempting to start the vehicle, the engine misfired. The dealer was notified of the failure. The vehicle was taken to the dealer, where it was diagnosed that coolant intrusion had resulted in the engine failure, and it was determined that the engine needed to be replaced. The manufacturer was notified of the failure by phone. The failure mileage was approximately 73,617.
Repair instructions and other communications the manufacturer sent dealers about known issues. A TSB is not a recall, and the repair is usually free only while the car is under warranty; ask your dealer for the bulletin number.
Certain 2021-2024 Model Year Bronco, 2021-2024 Model Year Bronco Sport, 2020-2022 Model Year Corsair and Escape, 2016-2024 Model Year Explorer, 2019-2020 Model Year Fusion, 2016-2018 Model Year Focus RS, 2022-2024 Model Year Maverick, 2016-2019 Model Year MKC and 2019-2024 Model Year Ranger Vehicles Equipped with a 2.0L or 2.3L Engine and Engine Block Heater System Block Heater Replacement
Customer Satisfaction Program 25N15 - Supplement #1 Certain 2015-2019 Model Year Multiple Vehicle Lines Rear View Camera Inspection For One-Time Replacement
This article supersedes TSB 24-2165 to update the TSB Service Procedure. Some vehicles listed in the Model statement above may exhibit various SYNC performance related concerns including but not limited to: Display operation concerns Navigation inoperative Voice recognition concerns Phone connection issues Dropped phone connections Applink related performance Travel Link not present or showing incorrect traffic Slow system response NOTE: Ford has found some of the APIMs replaced and returned for inspection contained an outdated software level and the APIM did not require replac
Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Pinpoint test HK in the Powertrain Control and Emissions Diagnosis (PC/ED) or in Section 303-14 of the Workshop Manual (WSM) has been updated to address this concern.
"Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: ⢠Customer concern of a vibration or rough idle in D or R ⢠Shudder while driving ⢠Lack of engine RPM ⢠Low performance, lack of acceleration on take off"
While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.
This article supersedes TSB 21-2175 to update the TSB Service Procedure. Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-2019 EcoSport vehicles equipped with SYNC 3 may experience various SYNC performance related concerns. related concerns including but not limited to: Display operation concerns Navigation inoperative Voice recognition concerns Phone connection issues Dropped phone connections Applink
Various vehicles have had pinpoint tests, guided routines and the Warranty and Policy Manual recentlyupdated for diagnostics and repairs on SYNC generation 3 and later applications. When performingdiagnostics and repairs on SYNC Gen 3 or later, select the diagnostics tab and search for related symptoms,DTCs and keywords. The search results will be shown in the search results pane. Read and follow allTechnical Service Bulletins (TSB), Special Service Message (SSM)s or General Service Bulletin (GSB) first if abulletin specifically addresses the vehicle concern. If there are no messages, run the
For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbochargers replaced for oil leak symptoms and although oil may collect on the external surface of a turbocharger, it is extremely rare for a turbocharger assembly to be the root cause of the oil leak. Careful inspection of the turbocharger oil feed and drain tubes should be performed along with the recommended WSM procedures as needed. Warranty claims for turbochar
In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app through the TCU Embedded Modem. If this message appears, the vehicle may be equipped with a fleet telematics module. Replacement of the TCU or TCU related repairs will not prevent this message from appearing. Refer the customer to in app FordPass Guides or LincolnWay Concierge Teams to aid with fleet telematics removal. Open app, select Account > Help > CHAT or
Certain 2014-2020 Model Year Multiple Vehicle Lines 3G Telematics Control Unit to 4G Upgrade Kit REASON FOR THIS SUPPLEMENT Program Terms & Urgency / Expiration Date: Program extension until July 31, 2023. Service Action: o IDS level 128 or higher is now required to address various programming issues encountered. o C-MAX Energi vehicles are now serviceable with new software and hardware. Labor Allowances: C-MAX labor has been updated. Parts Requirements / Ordering Information: o The C-MAX 4G Upgrade Kit is now orderable at this time with a new part number. o MKX Rear seat ba
For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are
NHTSA’s Office of Defects Investigation opens these when complaints point to a possible safety defect. Many end in a recall.
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 20
In December 2019, the Office of Defects Investigation (ODI) opened this investigation based on 235 Vehicle Owner Questionnaires (VOQs) alleging doors failed to latch when closed, and/or inadvertently opened while driving, on model year (MY) 2012-2014 Ford Fiesta, and 2013-2014 Fusion and Lincoln MKZ. Some VOQs reported the failure occurred after the latch had been remedied under a prior recall which involved fracture of the latch pawl spring tab due to thermally induced cyclic fatigue. Other VOQ
In January, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation based on consumers' allegations of doors failing to latch and/or inadvertently opening on model year (MY) 2012-2013 Ford Focus vehicles (subject vehicles).ODI has received 464 unique reports related to the alleged problem, with over 200 claiming that the door(s) opened inadvertently while the vehicle was in motion.One consumer alleged an injury that occurred while driving when a door inadvertently opened and
Source: NHTSA Office of Defects Investigation public data (complaints, manufacturer communications, investigations), model years 2010 and later. Had a safety problem? Report it to NHTSA.
In complaints filed with NHTSA for model years 2015–2019, owners most often name: engine, electrical system, unknown or other. 598 complaints are on record.
No. A complaint is an unverified report from an owner. A technical service bulletin (TSB) is the manufacturer telling dealers how to fix a known issue; it is not a safety recall and is usually covered only under warranty. A recall is a formal safety action, and its repair is free.
File a vehicle safety complaint at NHTSA.gov. NHTSA reads every report, and patterns of complaints are what open defect investigations and, eventually, recalls.
