What Lexus IS F owners have reported to NHTSA, the service bulletins the manufacturer sent dealers, and any federal defect investigations, by model year. See Lexus IS F safety recalls or check your VIN.
Complaints owners filed with NHTSA, by the model year of the vehicle. A high count can also mean a popular year, so compare it with how many were sold.
| Year | Complaints | Crashes | Fires | Injured | Deaths | TSBs |
|---|---|---|---|---|---|---|
| 2018 | 0 | 0 | 0 | 0 | 0 | 17 |
| 2017 | 1 | 0 | 0 | 0 | 0 | 39 |
| 2016 | 1 | 1 | 0 | 3 | 0 | 33 |
| 2015 | 0 | 0 | 0 | 0 | 0 | 43 |
| 2014 | 1 | 0 | 0 | 0 | 0 | 223 |
| 2013 | 0 | 0 | 0 | 0 | 0 | 250 |
| 2012 | 0 | 0 | 0 | 0 | 0 | 202 |
| 2011 | 2 | 0 | 0 | 0 | 0 | 202 |
| 2010 | 2 | 0 | 0 | 0 | 0 | 193 |
The vehicle systems named most often in Lexus IS F complaints (one complaint can name several).
In the owners’ own words, as filed with NHTSA. Unverified reports; NHTSA removes personal details before publishing.
I WENT TO START MY VEHICLE AND IT STARTED TURNING BUT NEVER STARTED. AFTER A FEW TRIES IT STARTED AND THEN COMPLETELY WENT OUT EVERY TIME. I HAVEN'T BEEN ABLE TO USE MY VEHICLE FOR ALMOST A MONTH NOW. I GOT 3 DIFFERENT MECHANICS TO LOOK AT IT AND THEY STILL WEREN'T ABLE TO GET IT BACK WORKING AND I ALL THEY COULD TELL ME WAS IT HAD SOMETHING TO DO WITH THE FUEL PUMP AND THE HIGH PRESSURE PUMP.
I HAD A GRAND MAL SEIZURE WHILE DRIVING AND ACCELERATED VERY QUICKLY WHEN MY FOOT LOCKED DOWNWARD ON THE GAS AND MY TWELVE YEAR OLD DAUGHTER HAD TO GRAB STEERING WHEEL AND TURN US INTO A LIGHTPOLE TO AVOID DRIVING STRAIGHT INTO A BRICK WALL. FULL FRONTAL DAMAGE AT AN EXCESSIVE SPEED IN WHICH THE LIGHTPOLE ALMOST CUT THE CAR IN HALF AND NOT A SINGLE AIRBAG DEPLOYED!! CAR IS A COMPLETE TOTAL LOSS AND NO AIRBAGS DEPLOYED FRONT OR BACK, DRIVER OR PASSENGER. LOTS OF INJURIES.
EPISODE 1: VEHICLE PURCHASED NEW IN JANUARY 2017. IN FEBRUARY 2017, WINDSHIELD CRACKED WHILE DRIVING DOWN THE ROAD AT APPROXIMATELY 70MPH. NO FOREIGN OBJECT WAS SEEN OR HEARD HITTING WINDSHIELD. CLOSEST VEHICLE WAS APPROXIMATELY 40-50 YARDS IN FRONT OF DAMAGED VEHICLE. EPISODE 2: SPRING 2019, WINDSHIELD CRACKED WHILE DRIVING DOWN THE ROAD AT APPROXIMATELY 50 MPH. SMALL OBJECT HEARD HITTING WINDSHIELD (NEVER SEEN). AGAIN, CLOSEST VEHICLE WAS APPROXIMATELY 40-50 YARDS IN FRONT OF DAMAGED VEHICLE. EPISODE 3: JULY 2019, NO EVIDENCE OF WHEN OR HOW WINDSHIELD CRACKED. RETURNED TO CAR (COVERED PARKING GARAGE) TO FIND 8 INCH CRACK IN WINDSHIELD.
THE COOLANT VALLEY PLATE SEAL ON MANY 2008-2014 LEXUS IS F MODELS FAIL PREMATURELY CAUSING LOSS OF COOLANT AND CAUSE DAMAGE. I WAS CHANGING THE OIL ON MY 2010 IS F WHEN I NOTICED THE PINK COOLANT ALL OVER MY TRANSMISSION AND I HAVE TO TOP MY COOLANT OFF WEEKLY SO I DON'T DAMAGE MY VEHICLE. LEXUS HAS MANY CASES OF THIS DOCUMENTED BUT WONT SAY THAT ITS AN ISSUE.
THEY SENT ME A NOTIFICATION REGARDING THE RECALL (NHTSA RECALL # 16V-340 & 17V-006 LAST MARCH 2017 BUT UNTIL NOW, THEY HAVEN'T FIX MY CAR YET. MANY TIMES I'VE TRIED CONTACTING THEM BUT TO NO AVAIL.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS IS F. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TAKATA RECALL I NEED TO HAVE PASSENGERS IN MY CAR I USE IF FOR WORK AND TO TRANSPORT MY HUSBAND AND KIDS. THIS IS TAKING WAY TO LONG.
Repair instructions and other communications the manufacturer sent dealers about known issues. A TSB is not a recall, and the repair is usually free only while the car is under warranty; ask your dealer for the bulletin number.
DL: On December 20, 2022, a settlement of claims for certain low pressure fuel pumps was approved by the federal court. The settlement includes Lexus?s agreement to provide a Customer Support Program for certain 2013-2020 model year (MY) vehicles originally equipped with low pressure fuel pumps repaired under Safety Recall 20LA01 or Special Service Campaign 21LC01. The purpose of this Customer Support Program letter is to help clarify how to administer this coverage in accordance with the settlement.
TI: 19LE05 Expired December 1, 2022
DP: Limited Service Campaign KLG expired December 01, 2022
TI: 19LE05 Expired December 1, 2022
DP: Customer Support Program 19LE05 expired December 1, 2022.
CSP: Takata CSP Coverage Job Aid - published 7.28.2022
CSP: On July 30, 2018, a settlement of claims for Economic Loss related to Takata airbag inflators was approved for full implementation. The settlement includes Lexus?s agreement to provide a Customer Support Program (?CSP?) for 2002-2019 model year (MY) vehicles originally equipped with certain Takata airbag inflators or repaired under a recall with Takata airbag inflators to provide coverage for repairs of the airbag inflator contained in the airbag module. This CSP letter is to help clarify how to administer this coverage in accordance with the settlement. This is NOT a recall or a campa
Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022
TSB: This Service Bulletin includes procedures to replace damaged or loose front carpet floor retainer(s) without replacing the carpet assembly. Follow the Repair Procedure in this bulletin to replace the loose or damaged carpet floor retainer(s).
TSB: Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the int
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Lexus. This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Lexus.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.
TSB: For proper calibration of the millimeter wave radar sensor, the vehicle and radar target must be on a level surface with a consistent plane. If a level surface with a consistent plane is not available, use the Floor Slope Compensation Procedure in this service bulletin in conjunction with the appropriate model and model year Repair Manual instructions when adjusting the millimeter wave radar sensor.
NHTSA’s Office of Defects Investigation opens these when complaints point to a possible safety defect. Many end in a recall.
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 20
Source: NHTSA Office of Defects Investigation public data (complaints, manufacturer communications, investigations), model years 2010 and later. Had a safety problem? Report it to NHTSA.
In complaints filed with NHTSA for model years 2010–2018, owners most often name: air bags, engine, unknown or other. 7 complaints are on record.
No. A complaint is an unverified report from an owner. A technical service bulletin (TSB) is the manufacturer telling dealers how to fix a known issue; it is not a safety recall and is usually covered only under warranty. A recall is a formal safety action, and its repair is free.
File a vehicle safety complaint at NHTSA.gov. NHTSA reads every report, and patterns of complaints are what open defect investigations and, eventually, recalls.
