What Lexus GX460 owners have reported to NHTSA, the service bulletins the manufacturer sent dealers, and any federal defect investigations, by model year. See Lexus GX460 safety recalls or check your VIN.
Complaints owners filed with NHTSA, by the model year of the vehicle. A high count can also mean a popular year, so compare it with how many were sold.
| Year | Complaints | Crashes | Fires | Injured | Deaths | TSBs |
|---|---|---|---|---|---|---|
| 2023 | 0 | 0 | 0 | 0 | 0 | 11 |
| 2022 | 2 | 0 | 0 | 0 | 0 | 33 |
| 2021 | 0 | 0 | 0 | 0 | 0 | 46 |
| 2020 | 1 | 1 | 0 | 0 | 0 | 54 |
| 2019 | 0 | 0 | 0 | 0 | 0 | 77 |
| 2018 | 7 | 2 | 0 | 3 | 0 | 103 |
| 2017 | 9 | 4 | 0 | 1 | 0 | 114 |
| 2016 | 6 | 2 | 0 | 1 | 0 | 157 |
| 2015 | 8 | 0 | 1 | 0 | 0 | 195 |
| 2014 | 7 | 0 | 0 | 0 | 0 | 237 |
| 2013 | 0 | 0 | 0 | 0 | 0 | 229 |
| 2012 | 8 | 0 | 0 | 0 | 0 | 209 |
| 2011 | 26 | 0 | 0 | 0 | 0 | 211 |
| 2010 | 31 | 1 | 0 | 0 | 0 | 204 |
The vehicle systems named most often in Lexus GX460 complaints (one complaint can name several).
In the owners’ own words, as filed with NHTSA. Unverified reports; NHTSA removes personal details before publishing.
Parking brake foot pedal on my GX460 has a very sharp edge on the metal piece on the back side of it. In disengaged position, it sits directly above the left footrest position. If I slight lift my left feet or stretch the foot on a drive, it hits the back side of the parking brake. Around late-Nov '23, the boot that I was wearing on a drive had a cut on it. Upon closer inspection I found a very sharp knife-life edge at the back of the parking brake foot pedal which caused this cut. I took it to the Lexus dealer (Lexus Naperville, IL) where I'd purchased this car in Aug '22. They looked it at it & agreed sharp edge. However, they mentioned that it is from Lexus design & they can't do anythi…
The hill assist does not work as should which causes the vehicle to drift backwards and engage the traction control/ brake system which hinders your ability from moving forwards. This is dangerous for many reasons such as drifting backwards into the vehicle behind you, if itâs icy it could cause the vehicle to break loose and go backwards uncontrollably, and cause unwanted delay in pulling out which has occurred multiple times. The local Lexus dealer said this has been occurring in these vehicles for a long time but indicated nothing is wrong. This is unacceptable because this has almost resulted in two accidents and the vehicle has 1500 miles on it.
TL* THE CONTACT OWNS A 2017 LEXUS GX460. THE CONTACT STATED THAT THE CRUISE CONTROL FAILED TO OPERATE CORRECTLY. WHILE DRIVING WITH THE CRUISE CONTROL SET AT 65 MPH, THE AUTOMATIC EMERGENCY BRAKING SYSTEM ENGAGED INDEPENDENTLY AND BROUGHT THE VEHICLE TO A SUDDEN STOP. THE FAILURE WAS EXPERIENCED ON NUMEROUS OCCASIONS. THE CONTACT STATED THAT ON ONE OCCASION THE CONTACT AVOIDED A NEAR COLLISION WITH A SEMI TRUCK. THE CONTACT ALSO STATED THAT ON SEVERAL OCCASIONS WHILE DRIVING WITH THE CRUISE CONTROL ACTIVATED, WITH A VEHICLE IN THE RIGHT LANE, THE EMERGENCY AUTOMATIC BRAKING SYSTEM ACTIVATED. THE VEHICLE WAS TAKEN TO SHEEHY LEXUS OF ANNAPOLIS (121 FERGUSON RD, ANNAPOLIS, MD 21409, (410) 266-3…
AS I WAS PARKING IN FRONT OF MY WORKPLACE, MY CAR SUDDENLY ACCELERATED AND FLEW OVER PARKING DIVIDER TO OTHER SIDE OF THE PARKING LOT ABOUT 25 YARDS. AT THE TIME I WAS PULLING IN MY PARKING SLOT LIKE EVERY DAY IN THE MORNING, TURNING 90 DEGREES AND DRIVING VERY SLOW, AND SLOWING DOWN TO COMPLETE MY PARKING. MY CAR HIT AND FLEW OVER PARKING SIGN AND OTHER OBSTACLES PLACED ON CURBSIDE DIVIDER. I LET MY CAR TO BE TOWED TO THE DEALERSHIP AND IMMEDIATELY REPORTED MY SAFETY CONCERNS TO THE LEXUS HEADQUARTERS THEY ARE CURRENTLY INVESTIGATING THE ISSUE. I HAVE SIGNED AND SUBMITTED CONSENT FOR THOROUGH INSPECTION OF ELECTRONIC SYSTEM TO LEXUS CORP., WHICH I'M UPLOADING FOR YOUR INFORMATION.
CONTACTED BY LEXUS ABOUT A 2016 LEXUS GX 460 I PURCHASED IN FEBURARY 2020 FROM A LOCAL DEALERSHIP SISTER STORE. LEXUS INFORMED ME THAT THE VEHICLE HAD AN AIR BAG RECALL IF NOT FIXED ACCORDING TO LITERATURE COULD CAUSE SERIOUS HARM OR DEATH. I WAS OPEN TO GET THE VEHICLE FIXED AND STATED I HAD A TOYOTA DEALERSHIP WITHIN 2 MILES OF MY HOME. LEXUS SAID BECAUSE THIS WAS AS SAFETY ISSUE MY LOCAL TOYOTA DEALERSHIP WAS UNACCEPTABLE PLACE FOR REPAIRS AND I HAD TO HAVE THE VEHICLE SHIPPED TO A DEALERSHIP WHICH WAS THE CLOSEST TO MY AREA 318 MILES AWAY (ONE WAY). LEXUS OFFERED TO HAVE THE VEHICLE PICKED UP AND CURRIED TO THE DEALERSHIP AT NO COST TO ME. THE PROBLEM IS THAT THIS VEHICLE IS MY MA…
VEHICLE WAS PULLING INTO PARKING SPOT, COMING TO A STOP, WHEN ACCELERATOR STUCK AND CAR DROVE THROUGH BRICK WALL WHILE DRIVER WAS TRYING TO BRAKE
I WENT TO NEW COUNTRY LEXUS DEALER I COMPLAINED THREE TIMES THEY PUT A LOT OF MILEAGE TEST DRIVING IT AND KEPT OVER 24 HOURS AND SAID THERE WAS NOTHING WRONG WITH IT. THEY STILL MAKE THE SAME NOISE IN THE SUSPENSION. I WOULD LIKE TO TELL PEOPLE NOT TO BUY LEXUS IS JUNK I'VE DRIVEN 2 CARS FROM THIS COMPANY AND IT SUCKS AND IS JUNK AND PLEASE DON'T GO THERE. THEY ARE ROUND NEVER RETURN CALLS. ALL THEY WANT IS YOUR MONEY. AGAIN PLEASE DON'T BUY LEXUS CARS, I'VE HAD ALMOST 6 YEARS OF EXPERIENCE AND IS COMPLETE JUNK. THANK YOU
TL* THE CONTACT OWNS A 2014 LEXUS GX460. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V012000 (FUEL SYSTEM, GASOLINE). THE CONTACT CALLED THE TOM WOOD LEXUS DEALER LOCATED AT 4610 E. 96TH ST, INDIANAPOLIS, IN 46240, AND IT WAS CONFIRMED THAT THE PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Repair instructions and other communications the manufacturer sent dealers about known issues. A TSB is not a recall, and the repair is usually free only while the car is under warranty; ask your dealer for the bulletin number.
TSB: Some 2016 ? 2022 model year GX 460 vehicles may exhibit a thump sound or a bump feeling when accelerating from or decelerating to a stop. The condition does not set any Diagnostic Trouble Codes (DTCs) or illuminate any warning messages on the dash and is typically more noticeable in below freezing temperatures. Please follow the Repair Procedure in this bulletin to address this condition.
TSB: Some 2020 ? 2022 model year vehicles equipped with 17CY+ Panasonic Audio (versions less than 1226) and Navigation (versions less than 1225 or 1245 with 20 Teammate) may exhibit one or more of the following conditions: ?Navigation reset while entering a destination. ?Voice command does not recognize Starbucks. ??Unable to establish audio connection? message, and Alexa is unable to resume after Android AutoTM interruption. ?Soft buttons grayed Out during panoramic view monitor transition. ?HVAC fan speed displayed incorrectly. ?Volume cannot be adjusted with the rear seat remote control. ?M
TSB: During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle in the same location and in the same direction of rotation.
DL: On December 20, 2022, a settlement of claims for certain low pressure fuel pumps was approved by the federal court. The settlement includes Lexus?s agreement to provide a Customer Support Program for certain 2013-2020 model year (MY) vehicles originally equipped with low pressure fuel pumps repaired under Safety Recall 20LA01 or Special Service Campaign 21LC01. The purpose of this Customer Support Program letter is to help clarify how to administer this coverage in accordance with the settlement.
TSB: Some 2013 ? 2020 model year Lexus vehicles may exhibit a hard start and/or MIL ON condition with one or more of the following Diagnostic Trouble Codes (DTCs): ?DTC P0171 and/or P0174 (System Too Lean Bank 1/Bank 2) ?DTC P0087 Fuel Rail / System Pressure ? Too Low Techstream data list analysis may reveal positive fuel trims including a no pressure condition verified by a manual fuel pressure gauge. Follow the Repair Procedure in this bulletin to address these conditions.
TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle?s systems and components. Any problems that are found should be corrected immediately.
TSB: Some 2018 ? 2022 model year Lexus vehicles equipped with the Enform? 2.0 Navigation System, require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update, however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the expiration date of the dynamic subscription (stored in the head unit), must be checked. If the expiration date has not passed, a license key may be generated without the purchase of an activat
TSB: Some 2022 ? 2023 model year GX 460 vehicles may display the following message in the vehicle alert history ?Multi-Terrain Monitor ? A malfunction in the Multi-Terrain Select System has been detected. Contact your Lexus dealer in order to have your vehicle inspected.? Follow the Repair Procedure in this bulletin to address this condition
TI: 19LE05 Expired December 1, 2022
DP: Limited Service Campaign KLG expired December 01, 2022
TI: 19LE05 Expired December 1, 2022
DP: Customer Support Program 19LE05 expired December 1, 2022.
NHTSA’s Office of Defects Investigation opens these when complaints point to a possible safety defect. Many end in a recall.
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 20
Source: NHTSA Office of Defects Investigation public data (complaints, manufacturer communications, investigations), model years 2010 and later. Had a safety problem? Report it to NHTSA.
In complaints filed with NHTSA for model years 2010–2023, owners most often name: air bags, suspension, service brakes. 105 complaints are on record.
No. A complaint is an unverified report from an owner. A technical service bulletin (TSB) is the manufacturer telling dealers how to fix a known issue; it is not a safety recall and is usually covered only under warranty. A recall is a formal safety action, and its repair is free.
File a vehicle safety complaint at NHTSA.gov. NHTSA reads every report, and patterns of complaints are what open defect investigations and, eventually, recalls.