1 NHTSA safety recall covers the 2020 Kia Sorento. 1 carries a do-not-drive or park-outside warning. Owners have filed 136 complaints with NHTSA about this model year. Every recall repair is free at any Kia dealer.
Is yours affected? Recalls cover ranges of VINs, not every 2020 Kia Sorento. Check your Sorento by VIN and confirm open recalls at NHTSA.gov.
Each campaign as NHTSA published it: what is wrong, what can happen, and the fix. Newest first.
Owners filed 136 complaints with NHTSA about the 2020 Kia Sorento, reporting 10 crashes, 12 fires, 21 injuries, 1 deaths. Kia has issued at least 92 technical service bulletins (repair instructions to dealers) for this model year. Complaints are unverified owner reports; a recall is the manufacturer’s admission of a safety defect.
NHTSA’s Office of Defects Investigation lists this model year in one investigation. An investigation is not a recall; it is how NHTSA decides whether one is needed.
Owners have filed 136 complaints with NHTSA about the 2020 Kia Sorento. A few in their own words, shortened. Complaints are unverified and are not proof of a defect or of any recall.
“Driving at highway speed, the vehicle began to make a loud rattling noise that came from under the vehicle. A passerby pulled even with my car and began frantically gesturing. After a few seconds of confusion, me daughter said the she thought the man was saying "it's on fire.”
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11767149
“While driving my 2020 Kia Sorento on the freeway at highway speed, the panoramic sunroof suddenly shattered without warning. There was a very loud explosive sound that startled and frightened me while I was driving.”
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11761230
“To the Office of Defects Investigation, I am submitting this formal complaint regarding NHTSA Recall 22V703000 (Kia Recall SC249) involving my 2020 Kia Sorento (VIN: [XXX] ). This recall identifies a fire risk due to a potential electrical short in the tow hitch harness module.”
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11718700
“I was driving 2 minutes away from my house and all of the sudden every warning light on the dashboard came on, billowing smoke started coming through the vents. I immediately pulled in a random driveway, as I was turning I. I heard a loud pop. I shut the car off immediately, jumped out.”
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11711529
“To Whom It May Concern, I had a horrible experience with my 2020 Kia Sorento and I can't seem to get anyone to respond to me. This very upsetting. My VIN number is [XXX] , my vehicle only had 75,000 miles on it.”
Complaint filed with NHTSA, not verified by the agency · NHTSA complaint 11710268
Search the official database: NHTSA. Excerpts are quoted from the public record, shortened at a sentence and with personal details removed.
Not every 2020 Kia Sorento is in every recall. Enter your 17-character VIN to see the recalls on record for your exact vehicle, then confirm which are still open at NHTSA.gov or with any Kia dealer.