What Kia Sedona owners have reported to NHTSA, the service bulletins the manufacturer sent dealers, and any federal defect investigations, by model year. See Kia Sedona safety recalls or check your VIN.
Complaints owners filed with NHTSA, by the model year of the vehicle. A high count can also mean a popular year, so compare it with how many were sold.
| Year | Complaints | Crashes | Fires | Injured | Deaths | TSBs |
|---|---|---|---|---|---|---|
| 2021 | 9 | 2 | 0 | 1 | 0 | 47 |
| 2020 | 20 | 0 | 0 | 0 | 0 | 57 |
| 2019 | 38 | 2 | 1 | 5 | 0 | 58 |
| 2018 | 48 | 1 | 4 | 1 | 0 | 55 |
| 2017 | 134 | 2 | 3 | 11 | 0 | 83 |
| 2016 | 296 | 10 | 14 | 10 | 2 | 112 |
| 2015 | 139 | 2 | 9 | 2 | 0 | 146 |
| 2014 | 39 | 2 | 2 | 2 | 0 | 73 |
| 2013 | 0 | 0 | 0 | 0 | 0 | 31 |
| 2012 | 107 | 5 | 5 | 2 | 0 | 85 |
| 2011 | 65 | 3 | 1 | 1 | 0 | 79 |
| 2010 | 32 | 4 | 3 | 1 | 0 | 44 |
The vehicle systems named most often in Kia Sedona complaints (one complaint can name several).
In the owners’ own words, as filed with NHTSA. Unverified reports; NHTSA removes personal details before publishing.
Vehicle was stolen by hotwiring without alarm or security system triggered
While driving my van I had stopped to put car in reverse to park and as I was putting van back into drive to finish parking the engine quit, I was unable to restart the vehicle, just a click sound. All the lights doors everything electric worked, still purchased a new battery in case that was the issue. There were no service engine lights, oil lights or any other warning signal on the dash. My brother assisted me and checked my oil which was depleted and gummy on the tip. I reached out to a mechanic to see about an engine replacement and after telling him the issue stated I should check with Kia because there has been some issues noted with that particular engine, I have reached out to m…
In 2025 I had my camshaft replaced by Fox Valley VW of [XXX]. They completed work on my camshaft with a misfire notification of cylinders 2, 4 and 6. Most recently, our sedona had a head gasket blow resulting in it needing a full replacement of the long block assembly. This was determined by the Kia Service Center of McGraf Kia on [XXX]. My vehicle has the 3.3L Lambda engine in which Kia extended the warranty on the head bolts and head gaskets. (Kia Campaign WTY035 and [XXX]). During our ownership, my husband and I kept up with all regular maintenance; oil changes with the proper oil, measuring our fluid levels, changing brakes etc. Our coolant never needed to be topped off until our engine…
White paint is peeling off and flaking away, far more than I would expect from normal wear.
Both Sliding door on left and right side wouldnât close and stayed open for a short period of time. Now the door canât be opened because it doesnât latch.
Dear NHTSA Customer Service Representative, I am writing to file a safety complaint regarding the sliding side doors of a 2019 Kia Sedona operated by our church. Currently, neither side door closes properly, creating a serious safety concern while the vehicle is being driven. Because this vehicle is used for church-related transportation, the safety and proper operation of its doors are especially important. I contacted both an authorized Kia dealership and Kia Customer Care regarding this issue. However, I was informed that the applicable recall covers only vehicles manufactured through the 2018 model year and that my 2019 model is therefore excluded. The problem initially developed in …
I purchased the minivan as a used car last year and I noticed that the airbag light turned on when a passenger would sit on the front passenger seat. I tried to get a diagnosis ever since but many shops that I brought my minivan to didnât work with airbags. So I eventually brought my minivan to a Kia dealership, Luther Bloomington Kia in Bloomington, Minnesota, and got 2 diagnostics: the first one was on 7/9/26, and the second one was on 8/26/26. Both diagnostics found and confirmed that there is an issue with the occupant seat detector or ocs mat defect, code B149000 dtc (occupant classification system). This matches the Kia recall SC175. This issue is a serious safety concern because the…
In XXX, my 2014 Kia Sedona suffered a catastrophic internal engine failure matching the known 3.3L Lambda V6 factory defect. The engine block threads stripped out, destroying the head gasket and causing extreme, immediate loss of radiator fluid and over-pressurization of the coolant expansion tank. A professional mechanic provided an engine replacement estimate of $16,000, which exceeded the vehicle value. To mitigate damages, the vehicle was salvaged at [XXX] on XXX. On XX, Kia America Customer Care (Case #XXX) formally issued a written denial of warranty coverage, claiming my VIN is excluded from Campaign [XXX] despite the vehicle experiencing the exact failure parameters covered under the…
Repair instructions and other communications the manufacturer sent dealers about known issues. A TSB is not a recall, and the repair is usually free only while the car is under warranty; ask your dealer for the bulletin number.
TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION: CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 20, which may not have been equipped with an immobilizer and whose Integrated Body Control Unit (IBU) / Body Control Module (BCM) are not able to receive the Anti-Theft Softw
TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 20, which may not have been equipped with an immobilizer and whose Integrated Body Control Unit (IBU) / Body Control Module (BCM) did receive the Anti-Theft Software Logic u
TECHNICAL SERVICE BULLETIN: INFOTAINMENT SYSTEM SOFTWARE UPDATE USING UPDATE.KIA.COM - This bulletin provides information and service procedures for updating the infotainment systems on applicable Kia vehicles using the Kia Navigation Updater available at update.kia.com. The software update may improve system performance, enhance existing features, and apply the latest operating software for supported vehicles (2021-2026MY All Models).
TECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN: OIL PRESSURE SWITCH (OPS) REPLACEMENT (WTY026 REVISION 2) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the replacement of the Oil Pressure Switch associated with the âWarranty Extension Programâ (WTY026) on some 2014-2018MY vehicles listed in the table below, for repairs that may be necessary to address an Oil Pressure Switch leak in the eligible vehicles listed below from 10 years
TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 20, which may not have been equipped with an immobilizer and whole Integrated Body control Unit (IBU) / Body Control Module (BCM) did receive the Ant-Theft Software Logic up
CUSTOMER SATISFACTION CAMPAIGN: POSTCARD OWNER RENOTIFICATION (CS2311) - This document is the owner renotification advising that Kia is conducting Customer Satisfaction Campaign. Kia has developed a new zinc-reinforced ignition cylinder protector hardware upgrade and can be installed at the ignition cylinder location to provide additional protection against the social media theft method. Prior notifications stated that this modification had to be performed by July 1, 2025, but the subject vehicles are now eligible until March 31, 2027, to have the ignition cylinder protector installedâif re
TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 19, which may not have been equipped with an immobilizer and whose Integrated Body Control Unit (IBU) / Body Control Module (BCM) did receive the Anti-Theft Software Logic upgrade under CS2301/02/03/04/05/06/07/08/09 TSBs. In an effort to help prevent thefts of Kia vehicles, a protective cover will be permanently affixed to
TECHNICAL SERVICE BULLETIN: ENGINE SUB ASSEMBLY INSPECTION/REPLACEMENT (WTY039 - REVISION 7) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information associated with the âWarranty Extension Programâ (WTY039) to diagnose a coolant leak from the cylinder head gasket area and, if necessary, replace the engine sub assembly on 2014-2015 MY Sorento, 2014-2017 MY Cadenza, and 2015-2016 MY Sedona vehicles, equipped with 3.3L GDI engines. The warranty coverage for rep
CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION (CS2312) - This document is the owner notification advising that Kia is conducting Customer Satisfaction Campaign. A software upgrade that addresses the social media theft method has been made available to owners of eligible Kia model vehicles free of charge at authorized Kia dealers since 2023. In addition to the anti-theft software, a new zinc-reinforced ignition cylinder protector hardware upgrade has been developed and can be installed at the ignition cylinder location to provide additional protection against the social media theft method.
PITSTOP: TECHNICAL OPERATIONS: EXTERNAL DAMAGE TO ULTRASONIC SENSOR: This Pitstop provides information related to Parking Distance Warning (PDW) alerts and repairs involving ultrasonic sensors. The PDW system alerts the driver while parking, by calculating distance based on the difference in signal transmission and reception times between the vehicle (ultrasonic sensor) and an object. The membrane film of the ultrasonic sensor is used for object detention and can be damaged by stone chips or foreign substances while driving. Damage to the cover of the ultrasonic sensor can also lead to damage
TECHNICAL SERVICE BULLETIN: ENGINE SUB ASSEMBLY INSPECTION/REPLACEMENT (WTY039 REVISION 6) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information associated with the âWarranty Extension Programâ (WTY039) to diagnose a coolant leak from the cylinder head gasket area and, if necessary, replace the engine sub assembly on 2014-2015 MY Sorento, 2014-2017 MY Cadenza, and 2015-2016 MY Sedona vehicles, equipped with 3.3L GDI engines. The warranty coverage for repai
TECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN (WTY039) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information associated with the âWarranty Extension Programâ (WTY039) to diagnose a coolant leak from the cylinder head gasket area and, if necessary, replace the engine sub assembly on 2014-2015 MY Sorento, 2014-2017 MY Cadenza, and 2015-2016 MY Sedona vehicles, equipped with 3.3L GDI engines. The warranty coverage for repairs related to the cylinder
NHTSA’s Office of Defects Investigation opens these when complaints point to a possible safety defect. Many end in a recall.
The Office of Defects Investigation (ODI) received a petition on February 20, 2024, requesting the opening of an investigation into an alleged defect of the "engine" on the following vehicle model stated by the petitioner: 2016 Kia Sedona vehicles equipped with the 3.3L V-Shaped GDI Lambda-II engine. The petitioner raised the issue of a Loss of Motive Power. On November 13, 2023, ODI opened PE23-019 to address allegations of loss of motive power, on the 3.3L V6 Lambda-II engine for 2016-2017 Kia
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Ele
The Office of Defects Investigation (ODI) opened PE18-003 on 3/16/18 to investigate incidents involving crashes, resulting in significant collision related damage, where the frontal airbags failed to deploy. ODI reviewed complaint data, available design, test, and field data on the model year (MY) 2011 Hyundai Sonata, MY 2012-2013 Kia Forte and Forte Koup vehicles. ODI also evaluated data from the automotive air bag system supplier, ZF-TRW (ZF), to review vehicles that may contain the same air b
Source: NHTSA Office of Defects Investigation public data (complaints, manufacturer communications, investigations), model years 2010 and later. Had a safety problem? Report it to NHTSA.
In complaints filed with NHTSA for model years 2010–2021, owners most often name: engine, electrical system, unknown or other. 927 complaints are on record.
No. A complaint is an unverified report from an owner. A technical service bulletin (TSB) is the manufacturer telling dealers how to fix a known issue; it is not a safety recall and is usually covered only under warranty. A recall is a formal safety action, and its repair is free.
File a vehicle safety complaint at NHTSA.gov. NHTSA reads every report, and patterns of complaints are what open defect investigations and, eventually, recalls.
