What Kia Rio owners have reported to NHTSA, the service bulletins the manufacturer sent dealers, and any federal defect investigations, by model year. See Kia Rio safety recalls or check your VIN.
Complaints owners filed with NHTSA, by the model year of the vehicle. A high count can also mean a popular year, so compare it with how many were sold.
| Year | Complaints | Crashes | Fires | Injured | Deaths | TSBs |
|---|---|---|---|---|---|---|
| 2023 | 12 | 0 | 0 | 0 | 0 | 19 |
| 2022 | 11 | 2 | 0 | 1 | 0 | 20 |
| 2021 | 15 | 2 | 0 | 0 | 0 | 59 |
| 2020 | 27 | 3 | 5 | 1 | 3 | 68 |
| 2019 | 21 | 4 | 1 | 4 | 0 | 60 |
| 2018 | 28 | 3 | 2 | 1 | 0 | 70 |
| 2017 | 31 | 3 | 6 | 4 | 0 | 65 |
| 2016 | 77 | 7 | 5 | 5 | 0 | 89 |
| 2015 | 52 | 4 | 10 | 11 | 0 | 100 |
| 2014 | 52 | 7 | 8 | 4 | 0 | 102 |
| 2013 | 153 | 8 | 18 | 8 | 0 | 133 |
| 2012 | 54 | 3 | 9 | 4 | 0 | 122 |
| 2011 | 24 | 4 | 0 | 3 | 0 | 51 |
| 2010 | 26 | 9 | 0 | 8 | 0 | 35 |
The vehicle systems named most often in Kia Rio complaints (one complaint can name several).
In the owners’ own words, as filed with NHTSA. Unverified reports; NHTSA removes personal details before publishing.
My 2020 Kia Rio S caught fire spontaneously while parked and unattended for 5 hours at my work parking lot. The vehicle was turned off and had not been involved in a collision. I was notified of the fire after it had already started. The fire caused catastrophic damage to the passenger compartment and resulted in a total loss of the vehicle. Component/system suspected: The exact component that initiated the fire has not yet been determined. Based on the circumstances, I am concerned about a possible vehicle electrical or mechanical failure, but I do not want to speculate as to the cause without investigation reports. The vehicle was subsequently taken to a salvage/inspection facility. I am c…
My ABS system goes in and out making my breaks really unsafe especially going downhill. Cruise control goes at whatever speed it wants. I set it for 73 on the interstate which has a speed limit of 70 and I look down and my car is SET to 73 BUT my actual gage is going up into the 80's! I use my cruise to keep me from getting tickets... And my cruise in this car isn't helping. I selected other. Because sometimes my radio screen does not work. & Sometimes it comes on but when I put my car in reverse my screen goes off. I rely on my screen to hear my phone calls because I'm deaf & I also have dementia so it's mandatory that I can see my map in my car to know where I'm going. Sometimes I don'…
I am filing a safety complaint regarding my 2012 Kia Rio, which currently has approximately 150,000 miles. I first became aware of these problems at approximately 120,000 miles. The vehicle has excessive oil consumption despite being consistently and properly maintained. I have been meticulous about maintenance because the vehicle has a lifetime powertrain warranty, and I have documentation and receipts for required maintenance, including regular oil changes and other scheduled services. On multiple occasions, I have taken the vehicle in for a scheduled oil change and discovered that it had little or no oil remaining. Because of this, I have had to begin having oil added between regularly …
Webwas deiving down the road and flames started shooting from underneath the hood we stopped car jumped out and looked back an whole front of car was on fire it burnt most of car
I went to honk my horn as someone was backing up and didnât see me as we were on an incline . This vehicle sits low and they were in a jeep. Due to the failure of my horn, I was unable to give a warning and they hit my car. No airbag was deployed and my seatbelt/airbag light is on. No injuries reported thankfully. I was told these things were related and repairs needed which is going to be extensive. The airbag may not deploy and horn does not work. I consider this a definite safety issue.
The Components that have malfunctioned are the airbags, exaust system, electrical systems, sensors, gaskets, and a few other things. We had 5 failed clockspring repairs. The first (3?) under warranty, we paid for another when they said it was our fault, then that mechanic said that it needed to go back to a dealership because it was defective. I advocated for months for it to be evaluated. No one at kia helped me despite this being a repeat warranty issue. I finally found a shop that would waive a diagnostic and he confirmed the issues atleast with the airbags- however in order to fully diagnose the engine they also needed to replace parts in order to perform an oil consumption test. While t…
The engine of my Kia Rio 2017 is the system that is failing it is sudden with no warning and has been diagnosed by Kia themselves stating that the engine will seize. My safety is put at risk because the car may seize while in traffic causing difficulty steering and breaking. This problem was first confirmed by an independent shop called Accurate transmission (1040 s Joliet st, Aurora CO, 80013 or call 3033646254) and following that I took it to Kia for a diagnostic where they confirmed what Accurate transmission stated. This vehicle has not been inspected by anyone currently. There were no warning lamps previous to current issue. Warning lights appeared upon incident.
There was no accident the radio/backup camera shuts down completely on the inside of the car when the car is too hot inside
Repair instructions and other communications the manufacturer sent dealers about known issues. A TSB is not a recall, and the repair is usually free only while the car is under warranty; ask your dealer for the bulletin number.
TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION: CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 20, which may not have been equipped with an immobilizer and whose Integrated Body Control Unit (IBU) / Body Control Module (BCM) are not able to receive the Anti-Theft Softw
TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 20, which may not have been equipped with an immobilizer and whose Integrated Body Control Unit (IBU) / Body Control Module (BCM) did receive the Anti-Theft Software Logic u
TECHNICAL SERVICE BULLETIN: INFOTAINMENT SYSTEM SOFTWARE UPDATE USING UPDATE.KIA.COM - This bulletin provides information and service procedures for updating the infotainment systems on applicable Kia vehicles using the Kia Navigation Updater available at update.kia.com. The software update may improve system performance, enhance existing features, and apply the latest operating software for supported vehicles (2021-2026MY All Models).
TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 20, which may not have been equipped with an immobilizer and whole Integrated Body control Unit (IBU) / Body Control Module (BCM) did receive the Ant-Theft Software Logic up
CUSTOMER SATISFACTION CAMPAIGN: POSTCARD OWNER RENOTIFICATION (CS2311) - This document is the owner renotification advising that Kia is conducting Customer Satisfaction Campaign. Kia has developed a new zinc-reinforced ignition cylinder protector hardware upgrade and can be installed at the ignition cylinder location to provide additional protection against the social media theft method. Prior notifications stated that this modification had to be performed by July 1, 2025, but the subject vehicles are now eligible until March 31, 2027, to have the ignition cylinder protector installedâif re
TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR AND DECAL INSTALLATION (CS2312) - This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022MY Kia vehicles outlined on page 19, which may not have been equipped with an immobilizer and whose Integrated Body Control Unit (IBU) / Body Control Module (BCM) did receive the Anti-Theft Software Logic upgrade under CS2301/02/03/04/05/06/07/08/09 TSBs. In an effort to help prevent thefts of Kia vehicles, a protective cover will be permanently affixed to
CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION (CS2312) - This document is the owner notification advising that Kia is conducting Customer Satisfaction Campaign. A software upgrade that addresses the social media theft method has been made available to owners of eligible Kia model vehicles free of charge at authorized Kia dealers since 2023. In addition to the anti-theft software, a new zinc-reinforced ignition cylinder protector hardware upgrade has been developed and can be installed at the ignition cylinder location to provide additional protection against the social media theft method.
PITSTOP: TECHNICAL OPERATIONS: EXTERNAL DAMAGE TO ULTRASONIC SENSOR: This Pitstop provides information related to Parking Distance Warning (PDW) alerts and repairs involving ultrasonic sensors. The PDW system alerts the driver while parking, by calculating distance based on the difference in signal transmission and reception times between the vehicle (ultrasonic sensor) and an object. The membrane film of the ultrasonic sensor is used for object detention and can be damaged by stone chips or foreign substances while driving. Damage to the cover of the ultrasonic sensor can also lead to damage
TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, and the transmission oil cooler is transferred to the new transmission.
TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information on diagnosing and/or repairing some 2011-2024MY vehicles (refer to the table on pages 9 and 10 for applicable models and engine), which may exhibit a symptom of excessive oil consumption.
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: KIA CONNECT MODEM RESET (SA611) - This bulletin outlines the procedure for resetting the modem in certain 2016-2025MY Kia vehicles listed on page 3 that are equipped with Kia Connect Services. The affected vehicles may encounter the following issues: remote Start/Climate Control function not working, vehicle Status on the Kia Access App not updating, connected routing not functioning properly.
TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information on diagnosing and/or repairing some 2011-2024MY vehicles (refer to the tables on pages 8-9 for applicable models and engine), which may exhibit a symptom of excessive oil consumption.
NHTSA’s Office of Defects Investigation opens these when complaints point to a possible safety defect. Many end in a recall.
The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando.
On March 29, 2019, the Office of Defects Investigation (ODI) opened two Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) to broadly investigate incidents of non-crash fires (regardless of origin or operational status of the vehicle) on various model year Hyundai and Kia vehicles. During the PE investigations, Hyundai and Kia issued several recalls to address vehicle fires, including those due to engine failures involving various engine types. The remedies for the engine fail
Source: NHTSA Office of Defects Investigation public data (complaints, manufacturer communications, investigations), model years 2010 and later. Had a safety problem? Report it to NHTSA.
In complaints filed with NHTSA for model years 2010–2023, owners most often name: engine, unknown or other, air bags. 583 complaints are on record.
No. A complaint is an unverified report from an owner. A technical service bulletin (TSB) is the manufacturer telling dealers how to fix a known issue; it is not a safety recall and is usually covered only under warranty. A recall is a formal safety action, and its repair is free.
File a vehicle safety complaint at NHTSA.gov. NHTSA reads every report, and patterns of complaints are what open defect investigations and, eventually, recalls.
