What Kia Optima Hybrid owners have reported to NHTSA, the service bulletins the manufacturer sent dealers, and any federal defect investigations, by model year. See Kia Optima Hybrid safety recalls or check your VIN.
Complaints owners filed with NHTSA, by the model year of the vehicle. A high count can also mean a popular year, so compare it with how many were sold.
| Year | Complaints | Crashes | Fires | Injured | Deaths | TSBs |
|---|---|---|---|---|---|---|
| 2020 | 1 | 0 | 0 | 0 | 0 | 50 |
| 2019 | 0 | 0 | 0 | 0 | 0 | 52 |
| 2018 | 3 | 0 | 0 | 0 | 0 | 48 |
| 2017 | 26 | 1 | 1 | 1 | 0 | 67 |
| 2016 | 4 | 0 | 1 | 0 | 0 | 98 |
| 2015 | 12 | 0 | 2 | 0 | 0 | 126 |
| 2014 | 31 | 5 | 1 | 2 | 0 | 164 |
| 2013 | 55 | 1 | 2 | 1 | 0 | 147 |
| 2012 | 109 | 5 | 5 | 2 | 0 | 135 |
| 2011 | 34 | 2 | 2 | 1 | 0 | 132 |
The vehicle systems named most often in Kia Optima Hybrid complaints (one complaint can name several).
In the owners’ own words, as filed with NHTSA. Unverified reports; NHTSA removes personal details before publishing.
I took my car to riverchase Kia to get a battery and to get the battery installed I have the invoice I was charged $762 and he also told me that he was doing some recalls on wiring and he told me he completed it well recently I was driving and the brakes gave out on me he was supposed to do a recall job on the he cu but he only put a fuse in and press complete on your system to let you all know that he completed the job but he did not complete the job he patched it up and I almost lost my life the Brits gave out on me I pressed the brakes down to the floor I pressed the the parking brake and I put the car in park while driving because it lost power of breaking and a warning came up popped up…
This car is registered under my sons name, [XXX]. I helped him buy the car as we paid cash for it ( Money was provided by my ex-wife). We bought it on XXX and was sold as-is but then the seller said theres no problem with it. A week after we bought it as my son was driving it on [XXX] it drove it suddenly loss power then it stop. He was in the middle lane in a 45 mph road. He said it started to run again after a few minutes after a several minutes of turning it off. After that the car randomly kept giving error messages regarding the Hybrid system, losing power and telling driver to stop car and turning it off while driving on the freeway. We called the seller (Jalal) about the issue and he…
Based on reading some service forms, it seems it may be the hydraulic booster, causing the issue. In order for them to take a look at the brakes system. I was charged a upfront diagnostics fee of $316. While driving warning light comes on " Check brake system " then the car slows down to 10mph immediately. While pressing on the brakes they squeaking, very badly. I have to turn the car off and back on until the flashing " Check brake system" turns off. This happens every 5 to 10 minutes while driving multiple times a day, everyday. This could have caused an accident on multiple occasions. When the warning light comes on, the car immediately goes down to 10mph making it impossible to pullover…
I googled and a recall # SC200TE showed it was uncompleted. I called Holly Kia in Felton, Delaware, and they informed me my title is "branded" and therefore not covered under recalls. Then i google the recall again and now its gone.
The contact owns a 2013 Kia Optima. The contact stated that while driving at an undisclosed speed, an unknown warning light illuminated, and the vehicle decelerated unintendedly. The accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle failed to accelerate above 10 MPH. In addition, there was an abnormal grinding sound coming from the vehicle. The vehicle was taken to the dealer; however, the failure was not duplicated. The contact was informed that an unknown software update was completed, and the brake line was bled; however, the failure reoccurred. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact…
The contact owns a 2012 Kia Optima. The contact stated that while idling or while driving, the message "Hybrid Warning System - Check Brake - Stop Driving Immediately" was intermittently displayed. The contact stated that while driving and depressing the brake pedal, the vehicle failed to respond as intended, causing the braking distance to become extended. The vehicle was taken to the dealer, where the contact was informed that the vehicle could not be diagnosed because the message was no longer displayed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Electriconic braking moduel with "Check Brake" indication light and"Hybrid System Warning! and vehicle will come to a stop and warning flights will flash until you turn off the vehicle sit for 10-20 minutes. Brakes will not work and vehicle loses power. Battery has been replaced and large 140 fuse in trunk of vehicle and no improvement. KIA states no recall on my vehicle, but my vehicle has had to have recall repairs done on it regardless of not being listed on this site. I need to know what to do. Vehicle is reliable otherwise. Right now, its risky to drive.
The car lights have dimmed tremendously, I replaced lights by myself with no luck over the years. It has just come to my attention, they knew and addressed reported problems but never sent a recall or safety notice that the reflective material designates. My car is at the dealer and confirmed this is the problem, your help would be great. Also, a steering recall and the part was replaced with the same material, it now needs to be changed again and they want me to pay. I thought all safety recalls never expire. Thanks in advance, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Repair instructions and other communications the manufacturer sent dealers about known issues. A TSB is not a recall, and the repair is usually free only while the car is under warranty; ask your dealer for the bulletin number.
TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR â ELECTRICAL A/C COMPRESSOR - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the partial repair of the Air Conditioning (A/C) compressor assembly on some 2011MY~ Optima Hybrid (TF HEV, JF HEV/PHEV), 2015MY~ Soul EV (PS EV), 2017MY~ Niro (DE HEV/PHEV/EV), 2022MY~ EV6 (CV), 2021MY~ Sorento (MQ4 HEV/PHEV), 2023MY~ Sportage (NQ5 HEV/PHEV), and 2023MY~ Niro (SG2 EV/HEV/PHEV) vehicles.
VOLUNTARY SERVICE CAMPAIGN: OWNER RENOTIFICATION (SC269 FLIGHT #401) - This document is the owner renotification advising that Kia is conducting a Voluntary Service Campaign to inspect and, if necessary, replace the high-voltage fuse in 2013-2016 MY Optima Hybrid vehicles.
TECHNICAL SERVICE BULLETIN: KEY AND CYLINDER SET REPLACEMENT - This bulletin provides information to replace the driverâs door lock and trunk lid key cylinders on some 2019-2024MY Kia vehicles listed below. On affected vehicles, the stored key code may not correspond to the mechanical key profile, which can result in incorrect key cutting when the original key is lost or damaged.
PRODUCT IMPROVEMENT CAMPAIGN: OWNER RENOTIFICATION (PI2108 Flight 501) - This document is the owner renotification advising that Kia is conducting an important Product Improvement Campaign to perform a software update on 2019-2020MY Kia Optima HEV & PHEV vehicles to protect the engine from excessive connecting rod bearing damage. The update will be done free of charge and will only involve the addition of newly developed computer software for the Engine Control Unit (âECUâ).
PRODUCT IMPROVEMENT CAMPAIGN: OWNER RENOTIFICATION (PI2104 FLIGHT 501) - This document is the owner renotification advising that Kia is conducting a Product Improvement Campaign to perform a software update on 2014-2016 MY Optima Hybrid vehicles equipped with 2.4-liter MPI engines to protect the engine from excessive connecting rod bearing damage. The update will be done free of charge and will only involve the addition of newly developed computer software for the Engine Control Unit (âECUâ).
PITSTOP: TECHNICAL OPERATIONS: EXTERNAL DAMAGE TO ULTRASONIC SENSOR: This Pitstop provides information related to Parking Distance Warning (PDW) alerts and repairs involving ultrasonic sensors. The PDW system alerts the driver while parking, by calculating distance based on the difference in signal transmission and reception times between the vehicle (ultrasonic sensor) and an object. The membrane film of the ultrasonic sensor is used for object detention and can be damaged by stone chips or foreign substances while driving. Damage to the cover of the ultrasonic sensor can also lead to damage
PRODUCT IMPROVEMENT CAMPAIGN: OWNER RENOTIFICATION (PI2108) - This document is the owner renotification advising that Kia is conducting a Product Improvement Campaign to perform a software update on 2019-2020 MY Kia Optima HEV & PHEV vehicles to protect the engine from excessive connecting rod bearing damage. The update will be done free of charge and will only involve the addition of newly developed computer software for the Engine Control Unit (âECUâ).
PRODUCT IMPROVEMENT CAMPAIGN: OWNER RENOTIFICATION (PI2104) - This document is the owner renotification advising that Kia is conducting a Product Improvement Campaign to perform a software update on 2014-2016 MY Optima Hybrid vehicles equipped with 2.4-liter MPI engines to protect the engine from excessive connecting rod bearing damage. The update will be done free of charge and will only involve the addition of newly developed computer software for the Engine Control Unit (âECUâ).
TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, and the transmission oil cooler is transferred to the new transmission.
VOLUNTARY SERVICE CAMPAIGN: OWNER RENOTIFICATION (SC269) - This document is the owner renotification advising that Kia conducting a Voluntary Service Campaign to inspect and, if necessary, replace the high-voltage fuse in 2013-2016 MY Optima Hybrid vehicles.
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: KIA CONNECT MODEM RESET (SA611) - This bulletin outlines the procedure for resetting the modem in certain 2016-2025MY Kia vehicles listed on page 3 that are equipped with Kia Connect Services. The affected vehicles may encounter the following issues: remote Start/Climate Control function not working, vehicle Status on the Kia Access App not updating, connected routing not functioning properly.
PRODUCT IMPROVEMENT CAMPAIGN: OWNER RENOTIFICATION (PI2108) - This document is the owner renotification advising that Kia conducting an important Product Improvement Campaign to perform a software update on n 2019-2020 MY Kia Optima HEV & PHEV vehicles to protect the engine from excessive connecting rod bearing damage.
NHTSA’s Office of Defects Investigation opens these when complaints point to a possible safety defect. Many end in a recall.
The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando.
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-spe
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug
On March 29, 2019, the Office of Defects Investigation (ODI) opened two Preliminary Evaluations (PE19-003 on Hyundai and PE19-004 on Kia) to broadly investigate incidents of non-crash fires (regardless of origin or operational status of the vehicle) on various model year Hyundai and Kia vehicles. During the PE investigations, Hyundai and Kia issued several recalls to address vehicle fires, including those due to engine failures involving various engine types. The remedies for the engine fail
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Ele
During this Preliminary Evaluation (PE), the Office of Defects Investigation (ODI) assessed the scope, frequency and potential safety-related consequences of non-crash vehicle fires caused by both engine failures and failures of other vehicle systems/components in model year (MY) 2011-2014 Kia Optima, MY 2011-2014 Kia Sorento and MY 2010-2015 Kia Soul vehicles equipped with Theta II, Gamma, Nu and Lambda II engines (approximately 1.7 million vehicles). ODI also reviewed field and other data on o
In a letter dated June 11, 2018, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a safety defect investigation into non-collision related fires on model year (MY) 2011-2014 Kia Optima and Sorento, and Hyundai Sonata and Santa Fe vehicles. In a letter dated July 24, 2018, CAS requested that MY 2010-2015 Kia Soul vehicles be added to the petition. CAS stated that there is a higher number of complaints to NHTSA regarding non-crash f
NHTSA opened Recall Query (RQ) 17-003 to investigate the timeliness and scope of Kia?s Theta II GDI engine recall (Recall No. 17V-224), and Kia?s compliance with reporting requirements. On November 23, 2020, the Agency entered into a Consent Order with Kia to administratively resolve NHTSA?s assertions of violations of law in connection with RQ17-003. NHTSA?s assertions included that Kia may be liable for civil penalties on multiple grounds, including that Recall No. 17V-224 was untimely and Kia
Source: NHTSA Office of Defects Investigation public data (complaints, manufacturer communications, investigations), model years 2010 and later. Had a safety problem? Report it to NHTSA.
In complaints filed with NHTSA for model years 2011–2020, owners most often name: engine, electrical system, power train. 275 complaints are on record.
No. A complaint is an unverified report from an owner. A technical service bulletin (TSB) is the manufacturer telling dealers how to fix a known issue; it is not a safety recall and is usually covered only under warranty. A recall is a formal safety action, and its repair is free.
File a vehicle safety complaint at NHTSA.gov. NHTSA reads every report, and patterns of complaints are what open defect investigations and, eventually, recalls.
