What Kia Cadenza owners have reported to NHTSA, the service bulletins the manufacturer sent dealers, and any federal defect investigations, by model year. See Kia Cadenza safety recalls or check your VIN.
Complaints owners filed with NHTSA, by the model year of the vehicle. A high count can also mean a popular year, so compare it with how many were sold.
| Year | Complaints | Crashes | Fires | Injured | Deaths | TSBs |
|---|---|---|---|---|---|---|
| 2021 | 0 | 0 | 0 | 0 | 0 | 18 |
| 2020 | 0 | 0 | 0 | 0 | 0 | 47 |
| 2019 | 5 | 0 | 0 | 0 | 0 | 41 |
| 2018 | 7 | 0 | 0 | 0 | 0 | 51 |
| 2017 | 32 | 4 | 1 | 1 | 0 | 72 |
| 2016 | 14 | 0 | 0 | 0 | 0 | 76 |
| 2015 | 48 | 1 | 2 | 3 | 0 | 96 |
| 2014 | 110 | 3 | 3 | 8 | 0 | 117 |
The vehicle systems named most often in Kia Cadenza complaints (one complaint can name several).
In the owners’ own words, as filed with NHTSA. Unverified reports; NHTSA removes personal details before publishing.
While operating the vehicle, the engine suffered a catastrophic internal mechanical failure, resulting in an immediate and dangerous loss of motive power on the road. A subsequent physical diagnostic scan at an authorized Kia dealership revealed manufacturer trouble code P008800 (Fuel Rail System Pressure-Too High) along with universal engine misfire codes P030100, P030200, P030300, P030400, P030500, P030600. The dealership confirmed that the internal engine failure includes a shattered piston. Code P008800 is the primary mechanical failure indicator for active manufacturer warranty campaign WTY 0034 (High Pressure Fuel Pump Failure). The defective high pressure fuel pump suffered a primar…
The contact owns a 2017 Kia Cadenza. The contact stated that while driving at various speeds, the vehicle suddenly lost motive power. The contact waited before restarting the vehicle and continued driving. The ABS warning light was intermittently flashing. The failure became more persistent, causing the vehicle to lose power steering functionality. The power steering and traction control warning lights were illuminated. The vehicle was taken to the dealer to be diagnosed, and it was determined that the Motor Driven Power Steering (MDPS) and Electronic Control Unit or Engine Control Unit (ECU) had failed. The parts to replace were Part Number: 56340/F60, a genuine OEM Motor Driven Power Steer…
my car caught on fire while driving, i was never notified of the recall
The airbag light randomly came on 2 weeks ago and stayed on , indicating that the airbags would not deploy in the event of an accident. I called my mechanic, who confirmed it was not a warranty item. My car only has about 45,000 miles on it and is well maintained. it has never been in an accident. I dropped my car off with my mechanic, who is waiting on the needed part, but noticed after I dropped it off that other Kia models have been subject to a recall for this same issue. My guess is that not a lot of people purchased Kia Cadenzas, so maybe this flew under the radar. I am looking at a repair bill in excess of $2,000 because of the cost of the part and the time it takes to access and di…
I picked up my Cadenza from the repair shop. They were repairing the sunroof controls because the sunroof was not operating properly. I was 24 miles away from the shop headed home from Temple, TX to Waxahachie, TX on [XXX]. It sounded like a shotgun was fired right above my head and scared me. I am surprised I didn't crash. I pulled over and the sunroof had a 2 foot hole in it. The shade was in the shut position so no glass made into the cab. No rock or any debris hit the vehicle. My mom was driving behind me and she said she saw a huge chunk of glass fly up from my car and hit her car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2019 Kia Cadenza. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated. Additionally, upon starting the vehicle later, the contact noticed that there was an abnormal ticking sound coming from under the hood. The vehicle was taken to AutoZone, where the contact was informed that the diagnostic trouble code was associated with a tire sensor failure. The vehicle was not repaired. The dealer was not made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 74,000.
Engine oil light is on and there is a burning smell when I drive. Fear of a fire breaking out in the engine when driving or parked. Had it looked at by a technician and they expressed those concerns to me and that brings me great worry. The service technician believed it was just the oil cap being loose but there was no evidence of that.
The vehicle harness is burned and under recall sc206 for HECU fuses that was allegedly repaired which should have required a check of the harness connections . part number 91223f6632 is for the wire harness during engine replacement for campaign wty039 I was told the harness was melted and needed replacing , dealer put the car back together and told me we had to wrap up the work and return rental and get my car knowing it is a fire hazard I was in contact with warranty company for escalation who would not cover the recall part according to the dealer , I am still in escalations with Kia I have been left with no vehicle .engine repair was completed via dealer ,but they have reinstalled the b…
Repair instructions and other communications the manufacturer sent dealers about known issues. A TSB is not a recall, and the repair is usually free only while the car is under warranty; ask your dealer for the bulletin number.
TECHNICAL SERVICE BULLETIN: INFOTAINMENT SYSTEM SOFTWARE UPDATE USING UPDATE.KIA.COM - This bulletin provides information and service procedures for updating the infotainment systems on applicable Kia vehicles using the Kia Navigation Updater available at update.kia.com. The software update may improve system performance, enhance existing features, and apply the latest operating software for supported vehicles (2021-2026MY All Models).
TECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN: OIL PRESSURE SWITCH (OPS) REPLACEMENT (WTY026 REVISION 2) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information regarding the replacement of the Oil Pressure Switch associated with the âWarranty Extension Programâ (WTY026) on some 2014-2018MY vehicles listed in the table below, for repairs that may be necessary to address an Oil Pressure Switch leak in the eligible vehicles listed below from 10 years
TECHNICAL SERVICE BULLETIN: ENGINE SUB ASSEMBLY INSPECTION/REPLACEMENT (WTY039 - REVISION 7) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information associated with the âWarranty Extension Programâ (WTY039) to diagnose a coolant leak from the cylinder head gasket area and, if necessary, replace the engine sub assembly on 2014-2015 MY Sorento, 2014-2017 MY Cadenza, and 2015-2016 MY Sedona vehicles, equipped with 3.3L GDI engines. The warranty coverage for rep
PITSTOP: TECHNICAL OPERATIONS: EXTERNAL DAMAGE TO ULTRASONIC SENSOR: This Pitstop provides information related to Parking Distance Warning (PDW) alerts and repairs involving ultrasonic sensors. The PDW system alerts the driver while parking, by calculating distance based on the difference in signal transmission and reception times between the vehicle (ultrasonic sensor) and an object. The membrane film of the ultrasonic sensor is used for object detention and can be damaged by stone chips or foreign substances while driving. Damage to the cover of the ultrasonic sensor can also lead to damage
TECHNICAL SERVICE BULLETIN: ENGINE SUB ASSEMBLY INSPECTION/REPLACEMENT (WTY039 REVISION 6) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information associated with the âWarranty Extension Programâ (WTY039) to diagnose a coolant leak from the cylinder head gasket area and, if necessary, replace the engine sub assembly on 2014-2015 MY Sorento, 2014-2017 MY Cadenza, and 2015-2016 MY Sedona vehicles, equipped with 3.3L GDI engines. The warranty coverage for repai
TECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN (WTY039) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information associated with the âWarranty Extension Programâ (WTY039) to diagnose a coolant leak from the cylinder head gasket area and, if necessary, replace the engine sub assembly on 2014-2015 MY Sorento, 2014-2017 MY Cadenza, and 2015-2016 MY Sedona vehicles, equipped with 3.3L GDI engines. The warranty coverage for repairs related to the cylinder
TECHNICAL SERVICE BULLETIN: ENGINE SUB ASSEMBLY: INSPECTION/REPLACEMENT (WTY039) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information associated with the âWarranty Extension Programâ (WTY039) to diagnose a coolant leak from the cylinder head gasket area and, if necessary, replace the engine sub assembly on 2014-2015 MY Sorento, 2014-2017 MY Cadenza, and 2015-2016 MY Sedona vehicles, equipped with 3.3L GDI engines. The warranty coverage for repairs related
VOLUNTARY SERVICE CAMPAIGN: OWNER RENOTIFICATION (SC240) - This document is the owner renotification advising that Kia conducting a Voluntary Service Campaign to replace the front coil springs in certain 2015 MY Kia Cadenza vehicles that were originally sold in, or are currently registered in, states with high road salt usage.
TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmission is replaced, and the transmission oil cooler is transferred to the new transmission.
TECHNICAL SERVICE BULLETIN: WARRANTY EXTENSION CAMPAIGN: HIGH-PRESSURE FUEL PUMP REPLACEMENT (WTY034) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information associated with the âWarranty Extension Programâ (WTY034) to diagnose the âMalfunction Indicator Lampâ (MIL) accompanied by DTC P0088 and, if necessary, replace the high-pressure fuel pump on 2019-2021 MY Sedona vehicles manufactured from February 13, 2018 through July 8, 2020, 2017-2020 MY Cadenza
TECHNICAL SERVICE BULLETIN: SERVICE ACTION: KIA CONNECT MODEM RESET (SA611) - This bulletin outlines the procedure for resetting the modem in certain 2016-2025MY Kia vehicles listed on page 3 that are equipped with Kia Connect Services. The affected vehicles may encounter the following issues: remote Start/Climate Control function not working, vehicle Status on the Kia Access App not updating, connected routing not functioning properly.
TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE DEALER MODE FACTORY RESET - This bulletin provides the procedure to perform the âDealer Mode Factory Resetâ on multiple 2020-2021MY vehicles (listed on page 5) equipped with AVN 5.0 Wide head units. The affected vehicles may exhibit inoperable and/or interrupted Kia Connect services due to a logic error with the current software version. This logic error may affect the Kia Connect services: calendar, weather, sports, vehicle diagnostics, maintenance and/or Kia Connect services rendering these features inoperable.
NHTSA’s Office of Defects Investigation opens these when complaints point to a possible safety defect. Many end in a recall.
The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando.
Source: NHTSA Office of Defects Investigation public data (complaints, manufacturer communications, investigations), model years 2010 and later. Had a safety problem? Report it to NHTSA.
In complaints filed with NHTSA for model years 2014–2021, owners most often name: engine, electrical system, unknown or other. 216 complaints are on record.
No. A complaint is an unverified report from an owner. A technical service bulletin (TSB) is the manufacturer telling dealers how to fix a known issue; it is not a safety recall and is usually covered only under warranty. A recall is a formal safety action, and its repair is free.
File a vehicle safety complaint at NHTSA.gov. NHTSA reads every report, and patterns of complaints are what open defect investigations and, eventually, recalls.
