What Jeep Compass owners have reported to NHTSA, the service bulletins the manufacturer sent dealers, and any federal defect investigations, by model year. See Jeep Compass safety recalls or check your VIN.
Complaints owners filed with NHTSA, by the model year of the vehicle. A high count can also mean a popular year, so compare it with how many were sold.
| Year | Complaints | Crashes | Fires | Injured | Deaths | TSBs |
|---|---|---|---|---|---|---|
| 2027 | 0 | 0 | 0 | 0 | 0 | 14 |
| 2026 | 5 | 0 | 0 | 0 | 0 | 144 |
| 2025 | 26 | 5 | 1 | 2 | 0 | 264 |
| 2024 | 52 | 6 | 1 | 3 | 0 | 312 |
| 2023 | 46 | 2 | 0 | 1 | 0 | 367 |
| 2022 | 222 | 11 | 0 | 6 | 0 | 390 |
| 2021 | 80 | 5 | 2 | 0 | 0 | 334 |
| 2020 | 141 | 3 | 2 | 3 | 0 | 408 |
| 2019 | 329 | 13 | 2 | 5 | 0 | 371 |
| 2018 | 943 | 28 | 5 | 18 | 0 | 333 |
| 2017 | 229 | 10 | 3 | 3 | 0 | 259 |
| 2016 | 293 | 9 | 2 | 15 | 0 | 145 |
| 2015 | 113 | 4 | 2 | 7 | 0 | 176 |
| 2014 | 307 | 20 | 7 | 24 | 0 | 153 |
| 2013 | 80 | 7 | 5 | 6 | 0 | 134 |
| 2012 | 184 | 3 | 5 | 2 | 1 | 147 |
| 2011 | 187 | 7 | 2 | 5 | 0 | 114 |
| 2010 | 81 | 5 | 3 | 7 | 0 | 61 |
The vehicle systems named most often in Jeep Compass complaints (one complaint can name several).
In the owners’ own words, as filed with NHTSA. Unverified reports; NHTSA removes personal details before publishing.
My 2020 Jeep Compass develops significant shaking and vibration when I apply the brakes while traveling above approximately 70 mph. The vibration affects the vehicleâs stability and makes me concerned about maintaining control and stopping safely at highway speeds. The vehicle was inspected and serviced by an authorized Jeep dealership after I reported the shaking. The dealership identified problems involving the inner tie rods and steering system. Before the repair, I specifically questioned whether the brake rotors could be contributing to the shaking. The dealership assured me that it was completely certain the problem had been corrected. The vehicle rides somewhat better following the…
UCONNECT SCREEN/ NO AVAILABLE BACK UP CAMERA HAS CEASED TO WORK DUE TO CONDITION OF SCREEN FAULTY THERMAL GLUE VISABLE NAVIGATION UNUSABLE PHONE CALLS MADE BY THE SYSTEM WITH NO HUMAN INTERACTION REPEATEDLY OPERATIOR DISTRACTION IS OCCURING DUE TO THESE ISSUES SCREEN DELAMINATION SCREEN IS BLACK OR DISPLAYS COLOR BLOCK LINES BACK UP CAMERA IS NOT ABLE TO BE USED CALLS ARE MADE BY THE SYSTEM ON ITS OWN REPEATEDLY CHANGES HEATING CLIMATE CONTROL ON ITS OWN WHILE OPERATING VEHICLE
The automatic park brake will not always release when going in drive or reverse. When not paying attention to the situation an in a parking space give it gas then releases a shoots back or forward almost hitting the cars Devinâs or front. Have to always check if it releases. At times it will not release This has happened many times
Aux battery failed; start/stop, stopped at a red light car shut off in start/stop mode, when I went to drive my car went into limp mode and emergency break engaged and every single light on my dash came on. I had to turn car off in the intersection. Once I turned the car back on every light came back on and when I shifted it into drive the transmission slammed so hard it jerked the entire car. This has issue started around 60,000 miles. I have 131,000miles now. Being broke down in the middle of an intersection is extremely dangerous especially with a new born in the car and it reoccurs every couple of months. Also wheel speed sensor has frequently loosen since 60,000 miles. This caused every…
My start/stop battery keeps dying , causing my regular battery to die !
Multiple electronic/body-control systems fail intermittently, confirmed by dealer diagnostics (DTC summary report, 5+ service visits): Active Lane Management/Blind Spot system shows "blind spot alert unavailable" and lane-keep faults, mainly during turns and lane crossings (DTC U0422-00, "Implausible Data Received From Body Control Module," stored across ACC, LBSS, RBSS modules). Rear camera intermittently fails to display (DTC B217A-87 "Rear Camera-Missing Message," B217A-9A "Rear Camera-Component or System Operating Conditions"). 4WD system shows "Service 4WD System" warning during sustained highway driving over 60 mph, clearing after 1-2 minutes. USB port intermittently shows "USB ERROR/D…
I am reporting a serious steering/suspension safety problem with my 2017 Jeep Compass. After picking the vehicle up from the dealership following repairs/service, the vehicle was significantly more difficult and frightening to control than before. While driving, the Jeep will suddenly veer toward the shoulder/ditch or toward/over the center line even though I have not intentionally moved the steering wheel in that direction. I have to repeatedly correct the steering to keep the vehicle in my lane. The problem becomes worse and more dangerous as speed increases. There are also multiple popping/clunking noises coming from underneath the vehicle. The steering feels unstable and the vehicle does…
ABS module is faulty causing other issues including problems with electronic stability, no speedometer, no cruise control, no abs brakes. Apparently Jeep is no longer making this part as it has been on backorder for months. I feel it is unsafe as winter weather is nearing and abs brakes would be essential for safe driving. At [XXX] old I feel it is an essential part of safe driving for myself and my wife. I've been communicating with Jeep customer care for several weeks with absolutely no resolve. It appears they are not even producing the part that would seem essential for safe driving. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Repair instructions and other communications the manufacturer sent dealers about known issues. A TSB is not a recall, and the repair is usually free only while the car is under warranty; ask your dealer for the bulletin number.
Not applicable to vehicles built for US market. Fault Code P120F-00 Present In Hybrid The vehicle may illuminate the Malfunction Indicator Lamp (MIL) and the vehicle may exhibit/set the SYMPTOM: following Diagnostic Trouble Code (DTC): â P120F-00 - Supplier Fault Code (Hybrid Dual Clutch Transmission Module).
Not applicable to vehicles built for US market. Park Lock Piston Leaking Customers may comment on the following: SYMPTOM: â Power loss - jerking while driving that may result in the engine being unable to restart after a stop if fault code P0B0C 7A is present.
Not applicable to vehicles built for US market. R1H Radio Update to U41.17 - Dealer Option Customers may experience one or more of the following: SYMPTOM: â The Embedded Navigation application does not recognize voice commands in Spanish. â The infotainment system intermittently reboots automatically. NOTE: Rearview Camera (RVC) functions normally. This bulletin involves inspecting and if required, updating the radio software level to U41.17.
Not applicable to vehicles built for US market. 1.5L Transmission Diagnosis Service Solution Customers may experience one or more of the following: SYMPTOM: â Transmission warning light on and/or vehicle jerking. â Vehicle is not shifting correctly or has no traction. This service bulletin is to provide a diagnostic guide for a transmission warning light on, vehicle jerking, not shifting correctly or no traction symptoms
Customer Can Not Make Changes to Pedestrian Emergency Braking (PEB) Setting in Radio.
MIL-On and/or Engine Oil Leak
Radio Over The Air Update to U43.17 R1H Software Version (FOTA) Customers may experience one or more of the following:- Navigation Stability - Android Auto & Carplay stability & connectivity- Distorted/glitchy display prior to startâup animation- Text appearance display- Widget incorrect display- Turn signal blind spot response timing- Audio cut out - Drive Modes selection- Park assist Guidelines selction
Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.
Not applicable to vehicles built for US market. Oil Leak Through The Rear Crankshaft Oil Seal (Flywheel Side) Customers may comment on the following: â Oil Pressure warning light illuminates. â Engine oil is leaking onto the floor beneath the vehicle This bulletin involves inspecting for oil leaks and if necessary replacing the rear crankshaft oil seal (flywheel side)
Not applicable to vehicles built for US market. Right Engine Insulator Noise **Customers may comment on the following:** SYMPTOM: â Metallic clicking noises when when moving the vehicle forward and reverse. **This bulletin involves replacing the right engine insulator.**
Sunroof Assy Sunroof glass and/or sunshade cannot open/close (inoperative). 1. Please follow the service procedure: 08-Electrical/8N - Power Systems/ Power Top, Sunroof/ Diagnosis and Testing. 2. If sunroof motors continue to be inoperative, please contact STAR and reference SET 1599. ***This should be done before trying to replace the sunroof motors.***
***Recall Completion Prior to Sale of Vehicle***
NHTSA’s Office of Defects Investigation opens these when complaints point to a possible safety defect. Many end in a recall.
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 20
On December 2, 2022, the Office of Defects Investigation (ODI) opened PE22-013 to investigate allegations of loss of motive power accompanied by high coolant temperature messages on the dashboard of Model Year 2019-2020 Jeep Compass vehicles. At the time this investigation was opened, ODI was aware of fifteen Vehicle Owner Questionnaires (VOQs) for Model Year (MY) 2019-2020 Jeep Compass vehicles alleging a loss of motive power (LOMP) while driving. The LOMP events were often accompanied by a h
On December 13, 2016, the National Highway Traffic Safety Administration (NHTSA) received recall 16V-907 from Fiat Chrysler Automobiles (FCA) that identified a safety defect involving crankshaft or camshaft sensor failures on certain 2016 Model Year Dodge Journey, Jeep Compass, and Jeep Patriot vehicles. The failure of the crankshaft or camshaft sensor may lead to a loss of motive power (LOMP) in the recalled vehicles. Following the receipt of recall 16V-907, the Office of Defects Investigatio
The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deploy
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Ele
NHTSA opened AQ17-004 to determine whether Northwest Chrysler Jeep Dodge of Houston, Texas (Northwest) has complied with the requirements of the National Traffic and Motor Vehicle Safety Act, 49 U.S.C. Chapter 301 (Safety Act) and its implementing regulations. The Safety Act requires, among other things, that a manufacturer notify its dealers of defects related to motor vehicle safety and non-compliances with Federal Motor Vehicle Safety Standards and, in turn, that a dealer not sell a new vehic
Source: NHTSA Office of Defects Investigation public data (complaints, manufacturer communications, investigations), model years 2010 and later. Had a safety problem? Report it to NHTSA.
In complaints filed with NHTSA for model years 2010–2027, owners most often name: engine, electrical system, unknown or other. 3,318 complaints are on record.
No. A complaint is an unverified report from an owner. A technical service bulletin (TSB) is the manufacturer telling dealers how to fix a known issue; it is not a safety recall and is usually covered only under warranty. A recall is a formal safety action, and its repair is free.
File a vehicle safety complaint at NHTSA.gov. NHTSA reads every report, and patterns of complaints are what open defect investigations and, eventually, recalls.
