What Jayco JAY Flight owners have reported to NHTSA, the service bulletins the manufacturer sent dealers, and any federal defect investigations, by model year. See Jayco JAY Flight safety recalls or check your VIN.
Complaints owners filed with NHTSA, by the model year of the vehicle. A high count can also mean a popular year, so compare it with how many were sold.
| Year | Complaints | Crashes | Fires | Injured | Deaths | TSBs |
|---|---|---|---|---|---|---|
| 2017 | 0 | 0 | 0 | 0 | 0 | 0 |
| 2014 | 1 | 0 | 0 | 0 | 0 | 3 |
| 2013 | 1 | 0 | 0 | 0 | 0 | 3 |
| 2012 | 4 | 0 | 0 | 0 | 0 | 2 |
| 2011 | 1 | 0 | 0 | 0 | 0 | 2 |
| 2010 | 0 | 0 | 0 | 0 | 0 | 2 |
The vehicle systems named most often in Jayco JAY Flight complaints (one complaint can name several).
In the owners’ own words, as filed with NHTSA. Unverified reports; NHTSA removes personal details before publishing.
WHILE PARKED, OUR GRAY WATER TANK BECAME FULL, BUT BEFORE WE COULD GET A CHANCE TO EMPTY IT, THE ENTIRE TANK BROKE FREE FROM THE CAMPER AND FELL TO THE GROUND. THIS HAPPENED JUST HOURS AFTER COMPLETING A 5 HOUR DRIVE ACROSS STATE WITH THE CAMPER. HAD IT BROKEN FREE WHILE ON THE ROAD, IT COULD HAVE CAUSED A VERY SERIOUS ACCIDENT. UPON CONTACTING THEM, JAYCO REFUSED TO COVER ANY PORTION OF REPAIRS, DUE TO BEING OUT OF WARRANTY AND REFUSED TO ACKNOWLEDGE THE POTENTIAL SAFETY HAZARD THIS COULD HAVE BEEN, OR THAT THE TANK FALLING OFF SHOULD NOT HAPPEN UNDER NORMAL CIRCUMSTANCES. INTERNET RESEARCH LED US TO ANOTHER OWNER OF THE SAME MAKE/MODEL/YEAR CAMPER WITH THE SAME ISSUE. HIS WAS UNDER WA…
2014 JAYCO FLIGHT SWIFT SLX 154BH VIN [XXX]. I BOUGHT THIS NEW FROM NORTH TRAIL RV, FORT MYERS, FL. THIS IS MY FIRST TRAVEL TRAILER, AND EXPERIENCED A LEARNING CURVE. HAD A GOOD HITCH WITH PROPER SWAY BARS. AFTER TAKING CROSS COUNTRY TRIP IN 2015-16, NOTICED TIRE WEAR WAS ABNORMAL. PLANNED TO REPLACE THEM BEFORE NEXT TRIP. NEXT TRIP COMING UP. IN SHOPPING FOR REPLACEMENT TIRES, I'VE DISCOVERED THE TWO ORIGINAL TIRES FROM JAYCO (GRAND RIDE POWER TOURING ST175 80R 13 LOAD RANGE C- 6PLY -RATED TO CARRY 1360 @ 50PSI EACH) WERE RATED INSUFFICIENT TO CARRY THE LISTED GVWR OF 3200LBS. THE NET WEIGHT OF THE TRAILER IS LISTED AS 2455 LB. I CONTACTED JAYCO ABOUT THIS DISCREPANCY. THE FIRST PERSON AG…
TL* THE CONTACT OWNS A 2012 JAYCO JAY FLIGHT EQUIPPED WITH GOODYEAR MARATHON TIRES, SIZE: 225/75R/15 (NA). THE CONTACT STATED THAT THE CENTER PASSENGER SIDE TIRE BLEW OUT. THE VEHICLE WAS TAKEN TO THE TIRE SHOP AND FOUR BRAND NEW TIRES WERE INSTALLED, BUT OF A DIFFERENT BRAND. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DOT NUMBER WAS UNKNOWN. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 1,500.
TL*THE CONTACT OWNS A 2012 JAYCO FLIGHT SWIFT SLX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 12V393000 (SUSPENSION) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2012 JAYCO J FLIGHT TRAVEL TRAILER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V585000 ( LATCHES/LOCKS/LINKAGES ) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
ATWOOD PROPANE RANGE HAS A MALFUNCTIONING OVEN PILOT LIGHT AND GOES OUT WHEN IN USE. I HAVE REPLACED THE PILOT LIGHT ASSY AT ATWOOD'S SUGGESTION AND IT DOES NOT MAKE A DIFFERENCE. I AM HESITANT TO USE THE RANGE FOR SAFETY CONSIDERATIONS. I NOTE THERE WAS A RECALL SHORTLY AFTER MY OVEN WAS BUILT ON 05 27 2010 AND AM THINKING THE ORIGINAL RECALL MAY NOT HAVE BEEN COMPLETE. *JS
GROSS AND HITCH WEIGHT OF TRAVEL TRAILER/TOWING SAFETY. THE CONSUMER AND HIS WIFE HAD DIFFICULTY TOWING THE TRAILER, ESPECIALLY WHEN IT WAS WINDY OR WHEN A LARGE TRUCK WAS PASSING. THE CONSUMER TOOK THE TRAILER TO BE WEIGHED, AND IT WAS DISCOVERED THE WEIGHT ON THE TRAILER EXCEEDED THE AMOUNT THAT WAS ADVERTISED BOTH IN THE BROCHURE AND ON THE STICKER ON TRAILER. THE CONSUMER STATED THAT TRAILER WAS UNSAFE TO TOW BEHIND A VEHICLE. PRIOR TO PURCHASING THE TRAILER, THE CONSUMER SHOWED THE SALESPERSON THE TOWING CAPACITY INFORMATION FOR THEIR VEHICLE. THE DOCUMENTATION PROVIDED TO THE CONSUMER STATED THE HITCH WEIGHT FOR THE TRAILER WAS 780 POUNDS. BASED ON THAT INFORMATION, THE SALESPERSON A…
Repair instructions and other communications the manufacturer sent dealers about known issues. A TSB is not a recall, and the repair is usually free only while the car is under warranty; ask your dealer for the bulletin number.
Standard Repair Procedure (SRP) Regarding how to repair a bulge in fiberglass hung wall.
JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.
Informational bulletin for repair that requires the removal of pullout cabinet extension drawers.
JAYCO: INFORMATION PROVIDED REGARDING INSPECTION OF FRONT WINDOW AND METAL AT SPACER AND IF A GAP IS LOCATED, REPLACEMENT OF FRONT WINDOW SEAL IS REQUIRED. MODEL 2014 JAY FLIGHT SWIFT TRAVEL TRAILER. *PE
JAYCO: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. TEST AND REPLACE GAS LINE MAIN QUICK DISCONNECT VALVE. MODELS 2013 FLIGHT BUNGALOW TRAVEL TRAILERS, FLIGHT TRAVEL TRAILERS, EAGLE TRAVEL TRAILERS, FEATHER ULTRA LITE TRAVEL TRAILER, FEATHER ULTRA LITE EXP TRAVEL TRAILER. *PE
NHTSA’s Office of Defects Investigation opens these when complaints point to a possible safety defect. Many end in a recall.
June 5, 2017, Jayco, Inc. (Jayco) notified NHTSA of a safety-related defect in certain 2017 Jay Flight Bungalow, Hummingbird, White Hawk, Jay Flight SLX, Jay Feather 7, Jay Feather and Jay Flight fifth wheel recreational trailers. A recall, 17V-290 was filed. According to the Report, the trailers are equipped with LED ceiling lights that produce extreme high temperature during normal use which may cause light failure. Some of the failure characteristics noted are melting of the plastic housing,
Source: NHTSA Office of Defects Investigation public data (complaints, manufacturer communications, investigations), model years 2010 and later. Had a safety problem? Report it to NHTSA.
In complaints filed with NHTSA for model years 2010–2014, owners most often name: equipment, structure, unknown or other. 7 complaints are on record.
No. A complaint is an unverified report from an owner. A technical service bulletin (TSB) is the manufacturer telling dealers how to fix a known issue; it is not a safety recall and is usually covered only under warranty. A recall is a formal safety action, and its repair is free.
File a vehicle safety complaint at NHTSA.gov. NHTSA reads every report, and patterns of complaints are what open defect investigations and, eventually, recalls.