What International Terrastar owners have reported to NHTSA, the service bulletins the manufacturer sent dealers, and any federal defect investigations, by model year. See International Terrastar safety recalls or check your VIN.
Complaints owners filed with NHTSA, by the model year of the vehicle. A high count can also mean a popular year, so compare it with how many were sold.
| Year | Complaints | Crashes | Fires | Injured | Deaths | TSBs |
|---|---|---|---|---|---|---|
| 2017 | 0 | 0 | 0 | 0 | 0 | 123 |
| 2016 | 0 | 0 | 0 | 0 | 0 | 128 |
| 2015 | 1 | 0 | 0 | 0 | 0 | 131 |
| 2014 | 0 | 0 | 0 | 0 | 0 | 153 |
| 2013 | 2 | 0 | 0 | 0 | 0 | 184 |
| 2012 | 1 | 0 | 0 | 0 | 0 | 186 |
| 2011 | 0 | 0 | 0 | 0 | 0 | 193 |
| 2010 | 0 | 0 | 0 | 0 | 0 | 163 |
The vehicle systems named most often in International Terrastar complaints (one complaint can name several).
In the owners’ own words, as filed with NHTSA. Unverified reports; NHTSA removes personal details before publishing.
TL* THE CONTACT OWNS A 2015 INTERNATIONAL TERRASTAR. WHILE DRIVING AT ANY RATE OF SPEED, THE ACCELERATOR PEDAL BECAME STUCK WITHOUT WARNING. THE CONTACT HAD TO MANEUVER THE PEDAL, TURN OFF THE VEHICLE, TURN THE VEHICLE BACK ON AND, AT TIMES, THE VEHICLE FAILED TO RESTART. THE DEALER DIAGNOSED THAT THE ACCELERATOR PEDAL NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED NO SOLUTION. THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO A DEALER FOR REPAIRS. THE FAILURE MILEAGE WAS NOT AVAILABLE.
I BOUGHT A NEW 2012 INTERNATIONAL TERRASTAR FLATBED TOW TRUCK IN NOVEMBER 2012. I HAVE HAD STEERING PROBLEMS FROM THE DAY I BOUGHT IT. THE TRUCK WENT BACK TO THE DEALER ON NUMEROUS OCCASIONS, BUT IT COULD NEVER BE FIXED, EVEN THOUGH THE DEALER SAID IT WAS FIXED. AT THIS TIME THE STEERING WHEEL CONSTANTLY VIBRATES AND ON TWO OCCASIONS THE STEERING WHEEL SHOOK SO VIOLENTLY THAT I COULD NOT CONTROL THE TRUCK. I HAD TO SLAM ON THE BRAKES, IN TRAFFIC, TO GAIN CONTROL OF THE VEHICLE. *TR
BRAKES FAILED (HOLE) FROM RUBBING ON BODY OF TRUCK. LOCAL INTERNATIONAL DEALERSHIP HAS NOT REPAIRED THEY STATE THEY CANNOT FIND REPLACEMENT BRAKE LINE. *TR
BRAKE LINE FAILED (HOLE) FROM RUBBING ON BATTERY CABLE. LOCAL INTERNATIONAL DEALERSHIP REPAIRED. *TR
Repair instructions and other communications the manufacturer sent dealers about known issues. A TSB is not a recall, and the repair is usually free only while the car is under warranty; ask your dealer for the bulletin number.
This article only applies to Models w/ 0016UZL Built Between 06/23/2014 â 05/11/2020 OR Models w/ 0016UZL w/ Safety Recall 14516 Completed Reference the appropriate Technician Manual for models outside of this population. Safety Recall 14516 has been issued for units built before June 23, 2014. For LT and 2018+ LoneStar: If there is a complaint of the bunk blower turning off after an auto start event, the BCM needs to be updated to Data Version 323 or higher. ⢠The bunk blower turning off was only present in BCM Data Version 309 to Data Version 322 To properly diagnose the system, you must
New CARB Idle Reduction Change Request
This tool is designed to compare Diamond Logic feature data across multiple vehicle configuration files. It allows users to quickly load files either manually or directly from the Diamond Logic Builder Vehicles folder using VIN-based selection. As files are added or removed, the comparison runs automatically with no manual action required. The program presents results in an interactive table that shows feature codes, descriptions, access levels, and whether each feature is present in each selected file. Built-in search, filtering, and sorting make it easy to locate specific features or focus o
This document provides guidance for assessing the feasibility of implementing a customer-requested change to an engine or vehicle parameter/feature. Customer requested changes will be approved in accordance with the requirements specified in 40 CFR Part 1037 to ensure continued compliance with greenhouse gas (GHG) regulations.
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Source: NHTSA Office of Defects Investigation public data (complaints, manufacturer communications, investigations), model years 2010 and later. Had a safety problem? Report it to NHTSA.
In complaints filed with NHTSA for model years 2010–2017, owners most often name: service brakes, steering, vehicle speed control. 4 complaints are on record.
No. A complaint is an unverified report from an owner. A technical service bulletin (TSB) is the manufacturer telling dealers how to fix a known issue; it is not a safety recall and is usually covered only under warranty. A recall is a formal safety action, and its repair is free.
File a vehicle safety complaint at NHTSA.gov. NHTSA reads every report, and patterns of complaints are what open defect investigations and, eventually, recalls.