What International Prostar owners have reported to NHTSA, the service bulletins the manufacturer sent dealers, and any federal defect investigations, by model year. See International Prostar safety recalls or check your VIN.
Complaints owners filed with NHTSA, by the model year of the vehicle. A high count can also mean a popular year, so compare it with how many were sold.
| Year | Complaints | Crashes | Fires | Injured | Deaths | TSBs |
|---|---|---|---|---|---|---|
| 2022 | 0 | 0 | 0 | 0 | 0 | 20 |
| 2021 | 0 | 0 | 0 | 0 | 0 | 20 |
| 2020 | 0 | 0 | 0 | 0 | 0 | 20 |
| 2019 | 0 | 0 | 0 | 0 | 0 | 162 |
| 2018 | 0 | 0 | 0 | 0 | 0 | 216 |
| 2017 | 1 | 0 | 0 | 0 | 0 | 245 |
| 2016 | 0 | 0 | 0 | 0 | 0 | 263 |
| 2015 | 0 | 0 | 0 | 0 | 0 | 317 |
| 2014 | 3 | 0 | 0 | 0 | 0 | 405 |
| 2013 | 8 | 0 | 2 | 4 | 0 | 520 |
| 2012 | 6 | 0 | 0 | 0 | 0 | 496 |
| 2011 | 4 | 0 | 0 | 0 | 0 | 491 |
| 2010 | 7 | 1 | 1 | 2 | 0 | 474 |
The vehicle systems named most often in International Prostar complaints (one complaint can name several).
In the owners’ own words, as filed with NHTSA. Unverified reports; NHTSA removes personal details before publishing.
The contact owns a 2011 International Prostar. The contact stated while driving at various speeds, the vehicle became very unstable and difficult to control. The contact stated that the failure mostly occurred while driving on poorly paved roads. The contact stated that the failure was due to improperly installed air brake canisters during the manufacturing of the vehicle. The vehicle was taken to the local service center on several occasions for failure but no cause of failure was found. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 225,000.
CONSUMER WRITES IN REGARDS TO FUEL LINE RECALL NOTICE ON SEVERAL VEHICLES. *LD *JS
VEHICLE WAS BEING DRIVEN AND MOTOR JUST QUIT WORKING AND DIES DOWN ON A HIGHWAY WITH THE CRUISE CONTROL SE ALSO AND NOW BEING TOLD BY MECHANIC THAT MY MOTOR IS GONE.
WE HAVE BEEN UNAWARE OF THESE RECALLS, AND AFTER DRIVERS ENDANGERING THEMSELVES AND PUBLIC SAFETY, LOSING TIME, MONEY, AND AFFECTED OUR CARRIER RATING DUE TO UNEXPLAINED LOSS OF POWER WHILE DRIVING. WE HAVE SPENT THOUSANDS GETTING TOWED AND USELESS REPAIRS. THE TRUCK HAS SHUT OFF IN MOTION AND WHILE IDLE, FROM HIGHWAYS TO CITY STREETS AND PARKING LOTS
TL* THE CONTACT OWNS A 2014 INTERNATIONAL PROSTAR PLUS. WHILE DRIVING 55 MPH, THE LOW WATER AND TEMPERATURE RISE WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT EVERY HOUR, A GALLON OF WATER NEEDED TO BE PLACED INSIDE THE RESERVOIR. THE VEHICLE WAS TAKEN TO GIBBS TRUCK CENTER-GIBBS IDEALEASE FRESNO (2712 SOUTH 4TH STREET, HWY 99 EXIT 130 JENSEN AVENUE, FRESNO, CA 93725, (800) 800-7012) WHERE THE CONTACT WAS INFORMED THAT WATER WAS ENTERING THE ENGINE AND THAT THE EGR SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 325,000.
LOS INJECTORES TIENEN PROBLEMAS Y EL CAMION TIENE MENOS DE 75K MILLAS , SE PIENZA QUE HAY UN DESGASTE EN EL ARBOL DE LEBA PRODUCTO A AL PROBLEMA DEL INJECTOR , QUE CUESTA EL ORIGINAL 850.00 SEGUN EL DEALER
MY DRIVER WAS HEADING UP THE 93/95 RENO WHEN THE FRONT SEAL BROKE ON THE NAVISTAR MAXXFORCE ENGINE. MY TRACTOR RELEASED ALL OF THE OIL ONTO THE HIGHWAY. WHICH CAUSES ENGINE TO SHUT DOWN. I WAS TOLD BY THE TECH THAT THIS PROBLEM IS VERY COMMON WITH THIS PARTICULAR ENGINE I'VE ALREADY REPLACED TWO TWO FRONT SEALS WITH MY OTHER TRACTORS WHICH ARE 2013 PROSTAR MAXXFORCE ENG
ENGINE MOUNTED AIR COMPRESSOR FAILED. ONLY 300,000 MILES ON THIS COMMERCIAL TRUCK. SUDDEN AIR LOSE CAUSING AIR BRAKES TO LOCKUP ON INTERSTATE HIGHWAY. NO WAY TO MOVE TRUCK CAUSING A POSSIBLE REAR END COLLISON. WAS TOLD BY THE DEALER NETWORK THIS A VERY COMMON FAILURE AND THEY NO LONGER USE THIS COMPRESSOR. DEALER RECOGNIZED PROBLEM IMMEDIATELY OFFERING A $5000 UPGRADE AT OWNERS EXPENSE. NO RECALLS OFFERED BY NAVISTAR-INTERNATIONAL COMPANY. PLEASE REVIEW FOR PUBLIC SAFETY REASONS.
Repair instructions and other communications the manufacturer sent dealers about known issues. A TSB is not a recall, and the repair is usually free only while the car is under warranty; ask your dealer for the bulletin number.
The new clusters in the post-2007 models store the mileage in memory. When replacing the cluster, follow these instructions to program the current vehicle mileage into the memory of the new cluster.
This article only applies to Models w/ 0016UZL Built Between 06/23/2014 â 05/11/2020 OR Models w/ 0016UZL w/ Safety Recall 14516 Completed Reference the appropriate Technician Manual for models outside of this population. Safety Recall 14516 has been issued for units built before June 23, 2014. For LT and 2018+ LoneStar: If there is a complaint of the bunk blower turning off after an auto start event, the BCM needs to be updated to Data Version 323 or higher. ⢠The bunk blower turning off was only present in BCM Data Version 309 to Data Version 322 To properly diagnose the system, you must
This document will guide the user through the necessary steps to install the Pressure Transducer (PT) Switch Conversion Kit onto model year 2012 thru 2016 ProStar® and LoneStar®(Built prior to January 20,2015). This conversion is required to be performed during a A/C system failure in which the refrigerant system is opened.
This document enables technicians to: 1. Accurately identify second generation MaxxForce medium duty engine control systems. 2. Understand the programming intricacies related to these systems. 3. Autonomously execute programming tasks without needing technical support.
This document provides guidance for assessing the feasibility of implementing a customer-requested change to an engine or vehicle parameter/feature. Customer requested changes will be approved in accordance with the requirements specified in 40 CFR Part 1037 to ensure continued compliance with greenhouse gas (GHG) regulations.
This article equips technicians with the knowledge and steps needed to efficiently replace and program N9/N10 and N13 modules, while addressing potential baud rate incompatibility issues between the replacement module and the vehicle.
New CARB Idle Reduction Change Request
This tool is designed to compare Diamond Logic feature data across multiple vehicle configuration files. It allows users to quickly load files either manually or directly from the Diamond Logic Builder Vehicles folder using VIN-based selection. As files are added or removed, the comparison runs automatically with no manual action required. The program presents results in an interactive table that shows feature codes, descriptions, access levels, and whether each feature is present in each selected file. Built-in search, filtering, and sorting make it easy to locate specific features or focus o
This document aims to enable technicians to: 1. Accurately identify N-series medium duty engine control systems. 2. Understand the programming intricacies related to these systems. 3. Autonomously execute programming tasks without needing technical support.
This document provides guidance for assessing the feasibility of implementing a customer-requested change to an engine or vehicle parameter/feature. Customer requested changes will be approved in accordance with the requirements specified in 40 CFR Part 1037 to ensure continued compliance with greenhouse gas (GHG) regulations.
This document will guide the user through Mass Air Flow (MAF) calibration procedure
This document aims to enable technicians to: 1. Accurately identify third generation MaxxForce medium duty engine control systems. 2. Understand the programming intricacies related to these systems. 3. Autonomously execute programming tasks without needing technical support.
NHTSA’s Office of Defects Investigation opens these when complaints point to a possible safety defect. Many end in a recall.
The Office of Defects Investigations (ODI) opened Preliminary Evaluation (PE15-013) on 2012-2013 model year (MY) Navistar Prostar vehicles for throttle pedals failing to return to the idle position after being depressed.EWR field reports supplied by Navistar describe the non-returning throttle pedals as preventing the engine brake from activating and elevated engine speed making it difficult to stop the vehicle.ODI contacted complainants who alleged the accelerator pedal didn?t return to the idl
This investigation was opened based on a consumer complaint alleging a headlight fire on a MY 2013 International Prostar.A fire cause and origin report accompanied the complaint and placed the origin at the headlight assembly but did not confirm the first material ignited.The complainant reported two injuries due to smoke inhalation by the driver and passenger as well as a broken ankle suffered by the passenger when they jumped out of the vehicle.During the investigation, ODI collected and revie
BACKGROUNDIn a letter dated January 15, 2012, Navistar, Inc. (Navistar) notified the NHTSA that it had decided a defect exists in certain Model Year 2012 and 2013 International brand ProStar and TranStar commercial trucks, manufactured from August 1, 2011 through June 12, 2012, and equipped with brake S-Cam tube bracket assemblies.The brake S-Cam tube bracket assembly on the steering axle may exhibit fractures between the wing bracket and the tube steel when mounted.According to Navistars filing
The summary for this investigation is provided in a separate attachment to this resume.This equipment query is closed.
Source: NHTSA Office of Defects Investigation public data (complaints, manufacturer communications, investigations), model years 2010 and later. Had a safety problem? Report it to NHTSA.
In complaints filed with NHTSA for model years 2010–2022, owners most often name: engine, electrical system, engine and engine cooling. 29 complaints are on record.
No. A complaint is an unverified report from an owner. A technical service bulletin (TSB) is the manufacturer telling dealers how to fix a known issue; it is not a safety recall and is usually covered only under warranty. A recall is a formal safety action, and its repair is free.
File a vehicle safety complaint at NHTSA.gov. NHTSA reads every report, and patterns of complaints are what open defect investigations and, eventually, recalls.
