What International MV owners have reported to NHTSA, the service bulletins the manufacturer sent dealers, and any federal defect investigations, by model year. See International MV safety recalls or check your VIN.
Complaints owners filed with NHTSA, by the model year of the vehicle. A high count can also mean a popular year, so compare it with how many were sold.
| Year | Complaints | Crashes | Fires | Injured | Deaths | TSBs |
|---|---|---|---|---|---|---|
| 2027 | 0 | 0 | 0 | 0 | 0 | 4 |
| 2026 | 1 | 0 | 1 | 0 | 0 | 33 |
| 2025 | 2 | 0 | 0 | 0 | 0 | 36 |
| 2024 | 0 | 0 | 0 | 0 | 0 | 63 |
| 2023 | 1 | 0 | 0 | 0 | 0 | 89 |
| 2022 | 0 | 0 | 0 | 0 | 0 | 106 |
| 2021 | 1 | 0 | 0 | 0 | 0 | 125 |
| 2020 | 1 | 0 | 0 | 0 | 0 | 155 |
| 2019 | 1 | 0 | 0 | 0 | 1 | 186 |
| 2018 | 0 | 0 | 0 | 0 | 0 | 180 |
| 2017 | 0 | 0 | 0 | 0 | 0 | 171 |
The vehicle systems named most often in International MV complaints (one complaint can name several).
In the owners’ own words, as filed with NHTSA. Unverified reports; NHTSA removes personal details before publishing.
Vehicle was involved in a fire. The fire started on the interior drivers side dash area.
Truck is unsafe at highway speeds shaking violently and making lane changes scary and sways too much shakes at 65-70 and canât see clearly out mirrors or concentrate as it sways from side to side at lane changes. Replaced new tires with new tires. Driveshaft service and alignments and balancing. No help. Dealer said to complain to factory and stopped working on it saying I should trade it off since itâs a lemon.
The contact leased a 2023 International MV607 from Enterprise Rental Car. The contact stated that while driving approximately 60 MPH, the driveshaft unexpectedly detached from the vehicle. There was no warning light illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the driveshaft had failed and needed to be replaced. The vehicle was repaired by the independent mechanic. The dealer was not contacted. The vehicle was not diagnosed or repaired by the dealer. The manufacturer was not made aware of the failure. The approximate failure mileage was 105,631. The VIN was not available.
The serpentine belt system keeps on eating belts. This unit needs a 4th belt with only 8900 miles. Its had many trips to the dealer under warranty and they refuse to fix the Root Cause of the belts going bad. The serpentine belt system controls the ac compressor, water pump, cooling fan and alternator. When belt failure occurs multiple truck operating systems simultaneously go down. The belt will start squeeking then eventually will stop charging. The dealership has replaced the belt tensioner and the serpentine belt twice. Its a design flaw, there is an engineering issue with either the belt tensioner, idlers or pulley alignment. The chassis upfitter was also complaining of multiple b…
The contact owns a 2020 International MV607. The contact stated that while driving 60 MPH, an abnormal thunder-like sound was heard coming from the vehicle, with several unknown warning lights displayed on the instrument panel. The contact stated that the vehicle began to jerk violently while shaking the contact was in the seat. The contact immediately pulled off to the shoulder of the highway. Due to the failure, the vehicle was towed to an independent mechanic, where the mechanic discovered that the fan hub was blown out of the engine. Due to the failure, the fan hub, fuel line, tensioner belt, and radiator all had to be replaced. The manufacturer was notified of the failure but offered no…
The contact stated that she was a Medical Doctor who was calling to report an incident involving a 2019 International MV607. The contact stated while the tow truck driver was loading an abandoned vehicle onto the flatbed, the flatbed moved forward independently, and the driver's pelvis was pinned against the flatbed while the driver's back was against the oil reservoir that appeared to be mounted on the truck cabin. The contact stated that the tow truck driver had been pinned for over an hour before he was found and pronounced deceased at the scene. The contact stated that the deputy sheriff operated the controls and moved the flatbed backward to release the deceased; however, the flatbed wo…
The sofa has sharp protruding screws in the ends hidden by the cover. While leaning into the sofa I was stabbed by the screws. Luckily it was not a child.
Repair instructions and other communications the manufacturer sent dealers about known issues. A TSB is not a recall, and the repair is usually free only while the car is under warranty; ask your dealer for the bulletin number.
This article provides diagnostic and repair guidance for International MV trucks equipped with D-shaped fuel tanks that exhibit a no-start condition, low power under increased fuel demand, an illuminated check engine light, or Cummins Fault Code 559. The condition may be caused by an excessively long fuel pickup tube contacting the bottom of the fuel tank and restricting fuel flow.
This article only applies to Models w/ 0016UZL Built Between 06/23/2014 â 05/11/2020 OR Models w/ 0016UZL w/ Safety Recall 14516 Completed Reference the appropriate Technician Manual for models outside of this population. Safety Recall 14516 has been issued for units built before June 23, 2014. For LT and 2018+ LoneStar: If there is a complaint of the bunk blower turning off after an auto start event, the BCM needs to be updated to Data Version 323 or higher. ⢠The bunk blower turning off was only present in BCM Data Version 309 to Data Version 322 To properly diagnose the system, you must
This document will guide the user through the changes of the dielectric grease/coatings used in certain areas on all International vehicles built after 1/8/2018. International's Electrical Engineering Team made this change to improve the longevity of the OEM coatings and to improve applications at the factory.
Certain International® trucks and IC BusTM CE Series buses may have out of date BCM programing that may cause erroneous fault codes after a vehicle sits for 2 or 3 days.
VIN and Incomplete Vehicle Document Label Replacement Procedure
This article provides step-by-step guidance for troubleshooting issues with Techline Connect software.
This document provides guidance for assessing the feasibility of implementing a customer-requested change to an engine or vehicle parameter/feature. Customer requested changes will be approved in accordance with the requirements specified in 40 CFR Part 1037 to ensure continued compliance with greenhouse gas (GHG) regulations.
Certain International® trucks and IC BusTM CE Series buses may have out of date BCM programing that may cause erroneous fault codes after a vehicle sits for 2 or 3 days.
This article addresses chassis lean conditions on MV with IROS suspension. It does not include any diagnostics for body leans, such as a cab lean. Keep in mind that a chassis lean may cause or accentuate a cab lean.
This document is intended to inform dealers, technicians, parts departments, and customers of a change made to radio software to support updated Collision Mitigation, Lane Departure Warning (LDW), and Blind Spot Monitoring systems. If replacing the radios on the vehicles described below, the radio either needs to be built after a specific build date or have the software version verified/updated. If outdated radio software is used on these vehicles, the audible tones for these systems may not be heard by the driver. The applicable vehicles were all built with the correct radio. This iKNnow arti
This document is to inform dealers, customers, and body builders/TEMs of a known BCM software issue with kernels 747 through 752. Units built after November of 2024 as well as older units that were updated with DLB between 11/5/2024 and 6/26/2025 with Remote Power Modules (RPM) modules, can experience loss of RPM functionality as well as other electrical system concerns. Kernel 753 was released to DLB on 6/26/2025 to address these concerns.
This document will guide the user through troubleshooting steps to submitting a case file for a horsepower request.
Source: NHTSA Office of Defects Investigation public data (complaints, manufacturer communications, investigations), model years 2010 and later. Had a safety problem? Report it to NHTSA.
In complaints filed with NHTSA for model years 2017–2027, owners most often name: electrical system, engine, power train. 7 complaints are on record.
No. A complaint is an unverified report from an owner. A technical service bulletin (TSB) is the manufacturer telling dealers how to fix a known issue; it is not a safety recall and is usually covered only under warranty. A recall is a formal safety action, and its repair is free.
File a vehicle safety complaint at NHTSA.gov. NHTSA reads every report, and patterns of complaints are what open defect investigations and, eventually, recalls.
