What International HV owners have reported to NHTSA, the service bulletins the manufacturer sent dealers, and any federal defect investigations, by model year. See International HV safety recalls or check your VIN.
Complaints owners filed with NHTSA, by the model year of the vehicle. A high count can also mean a popular year, so compare it with how many were sold.
| Year | Complaints | Crashes | Fires | Injured | Deaths | TSBs |
|---|---|---|---|---|---|---|
| 2027 | 0 | 0 | 0 | 0 | 0 | 1 |
| 2026 | 0 | 0 | 0 | 0 | 0 | 43 |
| 2025 | 0 | 0 | 0 | 0 | 0 | 47 |
| 2024 | 0 | 0 | 0 | 0 | 0 | 89 |
| 2023 | 0 | 0 | 0 | 0 | 0 | 103 |
| 2022 | 0 | 0 | 0 | 0 | 0 | 123 |
| 2021 | 0 | 0 | 0 | 0 | 0 | 157 |
| 2020 | 1 | 0 | 0 | 0 | 0 | 189 |
| 2019 | 0 | 0 | 0 | 0 | 0 | 213 |
| 2018 | 0 | 0 | 0 | 0 | 0 | 215 |
| 2017 | 0 | 0 | 0 | 0 | 0 | 201 |
The vehicle systems named most often in International HV complaints (one complaint can name several).
In the owners’ own words, as filed with NHTSA. Unverified reports; NHTSA removes personal details before publishing.
Cracks developing on all 19 units, International HV613 chassis, 2020 model year. The seat bases for both driver and passenger sides in the cabin are the National Seating model Capitan or # 2000 type seats which are developing cracks starting at the front of the junction of seat base with its base plate, and then extending back ward on one side or at times both side of the base. Base plate is only 14 gauge steel, and is stitch-welded in 12 inches total length (out of 28" perimeter of the base), and only on the inside part. Also, another 10" inches of this perimeter is left open for a tongue and groove style of fitting of the base inside the base plate which has substantially reduced the str…
Repair instructions and other communications the manufacturer sent dealers about known issues. A TSB is not a recall, and the repair is usually free only while the car is under warranty; ask your dealer for the bulletin number.
This article will provide the calibration revision history for S13 Integrated EPA 2024 Powertrains. NOTE: Calibrations will update to the most recently released calibration. The latest calibration content will include all previously released calibration content. NOTE: International utilizes campaigns and diagnostics to assess the necessity of calibration updates. Warranty claims may be denied if there is no active campaign or if diagnostics do not indicate that a calibration update is required.â
This article only applies to Models w/ 0016UZL Built Between 06/23/2014 â 05/11/2020 OR Models w/ 0016UZL w/ Safety Recall 14516 Completed Reference the appropriate Technician Manual for models outside of this population. Safety Recall 14516 has been issued for units built before June 23, 2014. For LT and 2018+ LoneStar: If there is a complaint of the bunk blower turning off after an auto start event, the BCM needs to be updated to Data Version 323 or higher. ⢠The bunk blower turning off was only present in BCM Data Version 309 to Data Version 322 To properly diagnose the system, you must
This document will guide the user through the parts and information related to A26B resonator removal and EGR cross-over tube installation.
Some low mileage S13 engines in HV and HX chassis may experience complaints of excess fan belt noise or chirping, and or belt edge fraying. This document will guide the user through troubleshooting and Installation of the required parts needed to correct the issue. NOTE: HX with engine serial number (ESN) 6008637 and BELOW will require the instalation of a new front engine lifting bracket and dual idler pulley bracket to correct these complaints. All other chassis will need to follow the diagnostic steps linked below to pinpoint the cause.
This document will guide the user through to inspect A26 turbochargers remanufactured by SRC between 05/01/2023 and 02/01/2025. SRC Turbochargers assembled with new compressor housings may have a defect that prevents the TCOT sensor (Part# 1845988C1, Sensor, Exhaust Gas Temp) from being installed correctly.
This document will provide information regarding certain approved S13 and T14 chemicals.
This document will guide the user through the changes of the dielectric grease/coatings used in certain areas on all International vehicles built after 1/8/2018. International's Electrical Engineering Team made this change to improve the longevity of the OEM coatings and to improve applications at the factory.
Certain International® trucks and IC BusTM CE Series buses may have out of date BCM programing that may cause erroneous fault codes after a vehicle sits for 2 or 3 days.
This document will guide the user through parts information and installation instructions for the IMP Isolation Kit.
This document provides instructions for sealing oil leakage past the flywheel bolt holes on S13 engines. Oil leaking from behind the crankshaft gear may exit through the flywheel bolt holes and is often misdiagnosed as a rear crankshaft seal leak. This condition is confirmed by oil-saturated flywheel bolts and visible oil pooling in the flywheel bolt holes behind the gear.
VIN and Incomplete Vehicle Document Label Replacement Procedure
This article provides step-by-step guidance for troubleshooting issues with Techline Connect software.
Source: NHTSA Office of Defects Investigation public data (complaints, manufacturer communications, investigations), model years 2010 and later. Had a safety problem? Report it to NHTSA.
In complaints filed with NHTSA for model years 2017–2027, owners most often name: seats. 1 complaints are on record.
No. A complaint is an unverified report from an owner. A technical service bulletin (TSB) is the manufacturer telling dealers how to fix a known issue; it is not a safety recall and is usually covered only under warranty. A recall is a formal safety action, and its repair is free.
File a vehicle safety complaint at NHTSA.gov. NHTSA reads every report, and patterns of complaints are what open defect investigations and, eventually, recalls.