What Hyundai IONIQ 5 owners have reported to NHTSA, the service bulletins the manufacturer sent dealers, and any federal defect investigations, by model year. See Hyundai IONIQ 5 safety recalls or check your VIN.
Complaints owners filed with NHTSA, by the model year of the vehicle. A high count can also mean a popular year, so compare it with how many were sold.
| Year | Complaints | Crashes | Fires | Injured | Deaths | TSBs |
|---|---|---|---|---|---|---|
| 2026 | 24 | 0 | 0 | 0 | 0 | 7 |
| 2025 | 315 | 3 | 0 | 2 | 0 | 41 |
| 2024 | 223 | 5 | 0 | 2 | 0 | 30 |
| 2023 | 387 | 12 | 3 | 6 | 2 | 46 |
| 2022 | 406 | 7 | 1 | 1 | 0 | 50 |
The vehicle systems named most often in Hyundai IONIQ 5 complaints (one complaint can name several).
In the owners’ own words, as filed with NHTSA. Unverified reports; NHTSA removes personal details before publishing.
My wife experienced a sudden loss/reduction of power-steering assist while driving the Ioniq 5 on [XXX], accompanied by warning indicators with "Check Driver Attention Warning (DAW) system". Vehicle required towing. Fault subsequently disappeared and could not be reproduced at the Hyundai dealership service department at Alexander Hyundai in Oxnard, CA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Vehicle was involved in a double fatal. After viewing of dashcam video I suspect a malfunction of the vehicle may have occurred. The video appears to show the vehicle continuously accelerating despite the sound of what may be the driver attempting to repeatedly mash on the brakes. EDR records do not coincide with the dashcam video.
The Integrated Charging Control Unit (ICCU) in my 2022 Hyundai IONIQ 5 failed while the vehicle was charging. The vehicle had been connected to a Level 1 charger for a multi-day charging session when it unexpectedly stopped charging before reaching the selected charge limit. After the failure, the vehicle could no longer successfully charge using either Level 1 or Level 2 charging. When connected to a charger, the vehicle would initially appear to begin charging, but charging would then stop and the dashboard would display an electrical-system warning instructing me to inspect the vehicleâs electrical system. There was no warning or indication of an impending ICCU failure before this occur…
Several times now (over 5), we have experienced issues where our car has briefly accelerated on its own and then either (a) braked hard on its own, too, or (b) the accelerator pedal stop working until we pull over, come to a complete stop, and either park or restart the car. We have experienced this multiple times on both surface streets and on highways. When this has happened on the highway, we've had to literally merge across multiple highway lanes so we can pull over or exit â all without being able to accelerate. This has happened to both of us as drivers, both alone and together, and both with the adaptive cruise control feature enabled and without it enabled. We have taken it to our…
I am writing to document my case regarding my leased 2025 Hyundai Ioniq 5 XRT. Vehicle: 2025 Ioniq 5 XRT, VIN [XXX] Lease start / delivery date: Odometer: 4,368 miles Servicing dealer: Stevinson Hyundai, [XXX] Case number: XXX What happened: On Saturday, XXX, while I was driving, the vehicle displayed "Stop vehicle and check power supply" with the red 12V battery warning and the master warning light, and power was limited to approximately 25 mph. The high-voltage battery was at 66 percent. I was able to get the vehicle home at reduced speed, and Hyundai Roadside Assistance towed it to the dealer the same day. The symptoms are consistent with an ICCU failure, pending the dealer's diagnosis…
We had a previous issue with our 12V battery not charging, which totally bricked the whole car. Hyundai updated the charge management system software under the active recalls and tested the 12V battery, which after it was fully charged they said was fine. Now (a few months outside our warranty period for the 12v battery), our car was bricked again and was so dead that we could not even start it/charge the battery with a jump start kit. We were stranded on the side of the road (where we had parked for an event we were attending) and the next day Hyundai towed the car to the nearest dealer (3 hours away). It took a week for them to even look at our car and diagnose it. When they did, the…
Driving at highway speeds, the front end feels unstable. It feels as if the tires are jumping around and will move the car to the right or left. It is difficult to maintain control. I had it into the dealer shortly after I bought the car to complain about what I thought was a front end alignment problem. They didn't think there was an issue until they got it into the shop. They said afterwords that it WAS OUT OF LINE. But their fix did not hold, so I went in again for the one year maintenace and mentioned the problem, but they said it was not out of line. Well, The problem still exists. Something serious is wrong and needs to be fixed.
On 8/30 my vehicle experienced a power loss on a highway (reported here separately). I took the car to the dealership and they could not replicate the error and gave the vehicle back to me on 9/4. Later that day I had to drive 2 hours north to a wedding in the mountains. At 9:30pm my vehicle experienced a full drive power loss on an unlighted, curving, rural 2-lane mountain road in an area with minimal cell phone service. I tried to restart the vehicle several times and could not get any power. I called roadside assistance and had to wait over 2 hours in the dark on a winding mountain road for the tow truck to find us and then be towed 40 minutes away to the nearest dealership where my car i…
Repair instructions and other communications the manufacturer sent dealers about known issues. A TSB is not a recall, and the repair is usually free only while the car is under warranty; ask your dealer for the bulletin number.
Some IONIQ 5 (NEA EV) vehicles may set DTC P1E3000 while charging. Vehicle operation remains unaffected. This bulletin provides instructions to inspect, and if necessary, replace the affected rear inverter assembly.
Certain 2022 â 2024 model year IONIQ 5, 2024 model year IONIQ 5 Robotaxi, and 2023 â 2025 model year IONIQ 6 vehicles may require a replacement of the Integrated Charging Control Unit (ICCU) and ICCU Fuse. At Hyundai, we are committed to providing vehicles of outstanding quality and value. In an effort to meet this commitment, the warranty coverage for the Integrated Charging Control Unit (ICCU) and ICCU Fuse Replacement has been extended to 15 years/ 180,000 miles from the date of original retail delivery or date of first use (whichever occurs first) and is valid for original and subseque
This bulletin provides information related to the navigation and head unit software changes introduced in the 2026 1st Navigation Map and Software Update. The changes may vary depending on vehicle type, model, and navigation system. Refer to the 2026 1st Navigation Map and Software Update Key Improvements and Additional Improvements tables in this TSB for a list of specific changes. The software can be downloaded via Navigation Updater (NAU) and updated by USB.
Certain IONIQ 5 (NEA EV) vehicles may have 12V battery drainage due to the scheduled climate feature. Technical Service Bulletin (TSB) 26-01-046H provides instructions to perform a software update for the Vehicle Control Unit (VCU) to improve the logic of the scheduled climate reducing battery drainage.
Certain IONIQ 5 (NEA EV) vehicles may have 12V battery drainage due to the scheduled climate feature. This bulletin provides instructions to perform a software update for the Vehicle Control Unit (VCU) to improve the logic of the scheduled climate reducing battery drainage.
Hyundai is extending the warranty coverage for the Integrated Charging Control Unit (ICCU) and ICCU fuse to 15 years/180,000 miles from the date of original retail delivery or date of first use (whichever occurs first) and is valid for original and subsequent owners. Follow the flowchart in Technical Service Bulletin (TSB) 26-BE-010H to check for an active or stored occurrence of any Diagnostic Trouble Code (DTC) that requires replacement of the ICCU and replace the ICCU and ICCU fuse if necessary. Some vehicles may have an active DTC that requires ICCU replacement. Please note that any vehic
Hyundai is extending the warranty coverage for the Integrated Charging Control Unit (ICCU) and ICCU fuse to 15 years/180,000 miles from the date of original retail delivery or date of first use (whichever occurs first) and is valid for original and subsequent owners.
Hyundai is extending the warranty coverage for the Integrated Charging Control Unit (ICCU) and ICCU fuse to 15 years/180,000 miles from the date of original retail delivery or date of first use (whichever occurs first) and is valid for original and subsequent owners. Follow the flowchart in this bulletin to check for an active or stored occurrence of any Diagnostic Trouble Code (DTC) that requires replacement of the ICCU and replace the ICCU and ICCU fuse if necessary. Some vehicles may have an active DTC that requires ICCU replacement.
Certain IONIQ 5 (NEA EV) vehicles are eligible for a software update to the VCMS which would enable the Plug and Charge (PNC) function to support its use on Tesla V3 and V4 Superchargers, IONNA chargers, and ChargePoint chargers. This bulletin provides instructions for completing a software update to the VCMS.
Some IONIQ 5 (NEA EV) vehicles may exhibit a no START/READY condition when pressing the START/STOP Button (SSB). This bulletin provides the procedure to inspect for the START/READY condition, and if needed, replace the Body Domain Control (BDC) module.
The National Highway Traffic Safety Administration (NHTSA) has identified the presence of substandard and dangerous driverâs-side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN). These inflators were not supplied, approved, or authorized by the vehicle manufacturers and have primarily been found in vehicles that previously experienced a crash and underwent airbag replacement using non-genuine parts. These dangerous inflators have ruptured during deployment, posing a serious risk of injury or death due to metal fragments entering the vehicle
The National Highway Traffic Safety Administration (NHTSA) has issued an urgent safety advisory regarding dangerous, counterfeit driverâside airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN), that have been identified in U.S. vehicles following prior crashes, theft, or nonâcertified airbag replacements. These inflators are not approved for use, may rupture during deployment, and have caused serious injuries and fatalities. Please see attached announcement, provided by NHTSA, for more details.
NHTSA’s Office of Defects Investigation opens these when complaints point to a possible safety defect. Many end in a recall.
On October 3, 2024, the Office of Defects Investigations (ODI) opened PE24028 to investigate alleged failures of Enel X Way's JuiceBox Level 2 residential EV chargers. The allegations were described as thermal incidents and electrical malfunctions, which could trip the circuit breakers in Juicebox ownersâ homes and disrupt electric vehicle charge cycles. On October 2, 2024, Enel X Way posted on its website that Enel X Way North America would cease operations in the United States and Canada on
On June 8, 2023, the Office of Defect Investigation (ODI) opened PE23011 to investigate allegations of loss of motor power on model year (MY) 2022 Hyundai Ioniq 5 vehicles. Some consumers reported loss of motor power immediately after a warning lamp illumination or reduction of motive power while the vehicle was in motion. This investigation found that the Integrated Charging Control Unit (ICCU) may be subject to various conditions such as overcurrent, overvoltage induced at the end of charging,
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-spe
Source: NHTSA Office of Defects Investigation public data (complaints, manufacturer communications, investigations), model years 2010 and later. Had a safety problem? Report it to NHTSA.
In complaints filed with NHTSA for model years 2022–2026, owners most often name: electrical system, fuel/propulsion system, power train. 1,355 complaints are on record.
No. A complaint is an unverified report from an owner. A technical service bulletin (TSB) is the manufacturer telling dealers how to fix a known issue; it is not a safety recall and is usually covered only under warranty. A recall is a formal safety action, and its repair is free.
File a vehicle safety complaint at NHTSA.gov. NHTSA reads every report, and patterns of complaints are what open defect investigations and, eventually, recalls.
