What Hyundai Genesis owners have reported to NHTSA, the service bulletins the manufacturer sent dealers, and any federal defect investigations, by model year. See Hyundai Genesis safety recalls or check your VIN.
Complaints owners filed with NHTSA, by the model year of the vehicle. A high count can also mean a popular year, so compare it with how many were sold.
| Year | Complaints | Crashes | Fires | Injured | Deaths | TSBs |
|---|---|---|---|---|---|---|
| 2018 | 3 | 0 | 1 | 0 | 0 | 0 |
| 2016 | 103 | 4 | 4 | 8 | 0 | 81 |
| 2015 | 306 | 10 | 5 | 8 | 0 | 116 |
| 2014 | 44 | 4 | 3 | 3 | 0 | 76 |
| 2013 | 200 | 15 | 7 | 17 | 0 | 96 |
| 2012 | 271 | 8 | 1 | 6 | 0 | 99 |
| 2011 | 146 | 15 | 4 | 9 | 0 | 66 |
| 2010 | 156 | 14 | 0 | 12 | 0 | 64 |
The vehicle systems named most often in Hyundai Genesis complaints (one complaint can name several).
In the owners’ own words, as filed with NHTSA. Unverified reports; NHTSA removes personal details before publishing.
The contact owns a 2015 Hyundai Genesis. The contact stated that while his niece was attempting to start the vehicle, the vehicle failed to start. The vehicle was towed to a local dealer, where it was diagnosed with an internal leak causing the starter to burn and the wiring harness to melt. The contact stated that the starter and wiring harness needed to be replaced. The contact stated that the local dealer denied the repair under NHTSA Campaign Number: 24V107000 (Electrical System); unless other repairs were first performed. The manufacturer was made aware of the failure. The failure mileage was approximately 74,887.
Noticed after driving my Hyundai genesis and once running for roughly 15-20 mins once the engine has warmed up I noticed a bounce feeling coming from the front end(I thought)and then noticed my speed dropped and when pressure was apply to the gas pedal it wouldnât go, as the car slowed down by itself until it came to a complete stop I cutt the car off and began walking around to where I smelled something burning and then seen smoke coming from my front driver wheel to discover my brake had locked up for no reason. I left the car to cool down and returned to get it and luckily it was unlocked and was successful to drive it home(4min drive), a couple days later I had to take my son to school…
Brake pedal has been intermittently low/spongy and has progressively gotten worse. During these events, the brake pedal goes nearly to the floorboard, and braking power is weak but will typically function after pumping the pedal repeatedly. Stopping or slowing in an emergency situation may not be possible. There is no manual emergency brake. No trouble codes found, and no warning lamps illuminated related to the braking system. Dealer diagnosed faulty antilock braking system (ABS) hydraulic electronic control unit (HECU). This exact defect is addressed in Warranty Extension TXXP: Hydraulic Electronic Control Unit (HECU) [XXX] Hyundai rejected this under the warranty coverage because the vehi…
The dealership was saying this recall was done but it was not and the problem still persists and I have the airbag/rearbelt light permanently on: â**Passenger Airbag OCS Sensor (2016): A loose electrical connector under the front passenger seat can prevent the passenger airbag from deploying properly in a crash. This problem still persists as I had the car on diagnostics and they 3 codes come up for it. This needs ro be fixed ASAP as the recall did not take or was not done and falsified . I bought the car in 2016 and not so long after the lights came on but I am not too sure as to when the actually date it popped back on but I will make my best assumption of when. I took the car on and o…
Starter wiring burned and caused a small, localized fire in the engine compartment of the vehicle. Replacement of the starter assembly along with related engine wiring harness is necessary for vehicle operation. After mechanic review, it was determined the vehicle will catch fire upon attempt to start the vehicle. The vehicle was parked near our home when the internal burning and subsequent small fire started. The problem was reported to our nearest Hyundai dealership and the car was evaluated by the dealership to confirm the above. The car was inspected by Progressive insurance as well at the dealership and it was determined it was not included in TSB 24-01-057H recall for this VIN for the…
The steering rack malfunctions or fails. When driving at high speeds, the steering wheel gets stuck after being turned. It does not return to center and has to be yanked or forced back to center. There are hundreds of people that have mentioned this online about this Genesis model. This is a major safety issue, as jerking the wheel back to center can cause an accident, and if the wheel gets really stuck, it could cause a major accident. The issue has been confirmed by numerous reports and columns online. For my specific car, an independent service center confirmed the issue after test-driving the car. It has not been inspected by the manufacturer. There are no dash warnings, lights, …
Went out to drive my car . Walked up to parked car . Was hearing a weird noise (sounded like a AC unit ) got into car . Hit brakes to start car . Got massive vibrating effect felt in brake . Turned car on . Abs light and traction light came on . Worse noise then smoke coming from engine bay . Opened hood and saw a fire in the fuse box area that spread to the heat shield on top of the hood . Put out with fire extinguisher. My safety was put at risk because the fire could have happened when I was driving or was not near a fire extinguisher at the time . There were no warning lights and I was not made aware of this recall. I brought my car to Hyundai Daytona in April 2025 and was not told abou…
The contact owns a 2016 Hyundai Genesis. The contact stated that after parking the vehicle in a nearby parking lot, upon returning, there was heavy black smoke coming from under the front passengerâs side seat. Upon further inspection, the contact burned his right hand while attempting to check for the source of the fire. The vehicle was taken to a local dealer while the black smoke was present, where it was diagnosed with a possible wiring harness failure and the vehicle remained with the dealer for further investigation. The vehicle was not repaired. In addition, the contact stated that the method of how the smoke was extinguished was unknown. No medical attention was sought. A Police re…
Repair instructions and other communications the manufacturer sent dealers about known issues. A TSB is not a recall, and the repair is usually free only while the car is under warranty; ask your dealer for the bulletin number.
The National Highway Traffic Safety Administration (NHTSA) has identified the presence of substandard and dangerous driverâs-side airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN). These inflators were not supplied, approved, or authorized by the vehicle manufacturers and have primarily been found in vehicles that previously experienced a crash and underwent airbag replacement using non-genuine parts. These dangerous inflators have ruptured during deployment, posing a serious risk of injury or death due to metal fragments entering the vehicle
The National Highway Traffic Safety Administration (NHTSA) has issued an urgent safety advisory regarding dangerous, counterfeit driverâside airbag inflators manufactured by Jilin Province Detiannuo Automobile Safety System Co., Ltd. (DTN), that have been identified in U.S. vehicles following prior crashes, theft, or nonâcertified airbag replacements. These inflators are not approved for use, may rupture during deployment, and have caused serious injuries and fatalities. Please see attached announcement, provided by NHTSA, for more details.
In response to this trend, we engineered a software upgrade that addresses the social media theft method and made it available to owners of eligible models free of charge at authorized Hyundai dealers since early 2023. In addition to the anti-theft software, weâve developed a new zinc-reinforced ignition cylinder protector hardware upgrade that can be installed at the ignition cylinder location to provide additional protection against the social media theft method. Because your Hyundai vehicle with the VIN listed above (âSubject Vehicleâ) was not factory-equipped with an engine immobil
Upon customer's request ONLY, the Technical Service Bulletin (TSB) 25-01-089H provides the service procedure for installation of a key cylinder reinforcement protector assembly and two anti-theft decals on the front windows. This repair procedure is being provided in addition to the previous Anti-Theft software provided under Service Campaign 993 (TSB 24-01-009H-1).
In addition to the Anti-Theft software provided under Service Campaign 993 (TSB 24-01-009H-1), a zinc reinforced ignition cylinder protector hardware upgrade is being made available to customers upon request. This supplemental security measure is to be installed at the ignition switch location and provides additional protection against the social media theft method. Vehicles not equipped with an immobilizer during production at the factory are eligible. The repair procedure shall be performed and claimed upon customer request only. Any future repairs to these vehicles in which an installed ign
This bulletin provides the service procedure for installation of a key cylinder reinforcement protector assembly and two anti-theft decals on the front windows.
This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. This TSB illustrates the various causes of condensation inside the lamp assembly. Lamp assembly replacement is NOT necessary in most cases. This condition can be eliminated by turning on the lamps with the engine running for several minutes or during normal driving operation.
Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Bluelink Service functions. This may be due to an irregular disconnection on Verizon's communication network. If you are experiencing issues with remote commands, or other Bluelink services, please see the instructions below to reestablish the connection via the AVN pinhole reset method.
Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Bluelink Service functions. This may be due to an irregular disconnection on Verizonâs communication network. Follow the procedure in this TSB to reestablish the connection via the AVN pinhole reset method.
Certain 2015 â 2016 model year Genesis vehicles may display various Diagnostic Trouble Codes (DTC) related to the Airbag Control Unit (ACU), which may cause the airbag warning light to illuminate. At Hyundai, we are committed to providing vehicles of outstanding quality and value. In an effort to meet this commitment, Hyundai is extending the warranty coverage for the ACU under this condition to 15 years with unlimited mileage from the date of original retail delivery or date of first use and is valid for original and subsequent owners.
Certain 2015-2016MY Genesis (DH) vehicles may experience various Diagnostic Trouble Codes (DTC) related to the Airbag Control Unit (ACU). The associated DTCs covered by this TSB are listed on page 3 of the TSB. The airbag warning light may illuminate, however, airbag operation is unaffected. Hyundai is extending warranty coverage for the airbag control unit (ACU) for this condition to 15 years/unlimited mileage from the date of original retail delivery or date of first use (whichever occurs first) and is valid for original and subsequent owners.
Certain 2015-2016MY Genesis (DH) vehicles may experience various Diagnostic Trouble Codes (DTC) related to the Airbag Control Unit (ACU). The associated DTC covered by this TSB are listed on page 3 of this bulletin. The airbag warning light may illuminate however airbag operation is unaffected. Hyundai is extending warranty coverage for the airbag control unit (ACU) for this condition to 15 years/unlimited mileage from the date of original retail delivery or date of first use (whichever occurs first) and is valid for original and subsequent owners. Follow the service procedure in this TSB to i
NHTSA’s Office of Defects Investigation opens these when complaints point to a possible safety defect. Many end in a recall.
The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect descriptions and differing remedy descriptions for the same or similar equipment supplied by Mando.
On October 28, 2013, Hyundai Motor Company (Hyundai) submitted a Defect Information Report (DIR) to NHTSA describing a safety defect in the braking system of approximately 43,500 model year (MY) 2009 through 2012 Hyundai Genesis sedans (NHTSA Recall No. 13V-489).The Hyundai report indicates that the recalled vehicles may contain brake fluid that does not sufficiently inhibit corrosion on the zinc plating of control valve armatures in the Hydraulic Electronic Control Unit (HECU) module. The DIR i
Source: NHTSA Office of Defects Investigation public data (complaints, manufacturer communications, investigations), model years 2010 and later. Had a safety problem? Report it to NHTSA.
In complaints filed with NHTSA for model years 2010–2018, owners most often name: electrical system, engine, unknown or other. 1,229 complaints are on record.
No. A complaint is an unverified report from an owner. A technical service bulletin (TSB) is the manufacturer telling dealers how to fix a known issue; it is not a safety recall and is usually covered only under warranty. A recall is a formal safety action, and its repair is free.
File a vehicle safety complaint at NHTSA.gov. NHTSA reads every report, and patterns of complaints are what open defect investigations and, eventually, recalls.
