What Heartland Sundance owners have reported to NHTSA, the service bulletins the manufacturer sent dealers, and any federal defect investigations, by model year. See Heartland Sundance safety recalls or check your VIN.
Complaints owners filed with NHTSA, by the model year of the vehicle. A high count can also mean a popular year, so compare it with how many were sold.
| Year | Complaints | Crashes | Fires | Injured | Deaths | TSBs |
|---|---|---|---|---|---|---|
| 2022 | 1 | 0 | 0 | 0 | 0 | 0 |
| 2021 | 0 | 0 | 0 | 0 | 0 | 1 |
| 2019 | 2 | 0 | 0 | 0 | 0 | 0 |
| 2018 | 1 | 0 | 0 | 0 | 0 | 1 |
| 2015 | 2 | 0 | 0 | 0 | 0 | 0 |
| 2014 | 3 | 0 | 0 | 0 | 0 | 0 |
| 2013 | 5 | 0 | 0 | 0 | 0 | 0 |
| 2011 | 2 | 0 | 0 | 0 | 0 | 0 |
| 2010 | 1 | 0 | 0 | 0 | 0 | 0 |
The vehicle systems named most often in Heartland Sundance complaints (one complaint can name several).
In the owners’ own words, as filed with NHTSA. Unverified reports; NHTSA removes personal details before publishing.
The awning material is coming loose from the frame at the sidewall. This is an active recall for other Heartland Trailers but appears that the scope of the issue should be expanded as I have been told this issue is not under recall for my specific unit. Your assistance with this matter is requested.
Please see attachment named "RV axle and frame issues for NHTSA" for detailed account of what happened. The answers to the specific questions are below. â¢What component or system failed or malfunctioned, and is it available for inspection upon request? The Dexter rear axle bent and Lippert Frame cracked on the rear axle above the shackle points causing the tires to wear unevenly prematurely ending the tire life. â¢How was your safety or the safety of others put at risk? The structural integrity of the camper is now compromised creating a potential to cause unwarranted catastrophic damage to myself and others. â¢Has the problem been reproduced or confirmed by a dealer or independent serv…
AFTER PURCHASE NOTICED PROPANE LINE MOUNTED UNDER FRAME EXPOSING LINE TO ROAD DEBRIS COULD CAUSE EXPLOSION.SHOULD BE IN FRAME
TRAVEL TRAILER HAS A SPECIFICATION STICKER THAT SPECIFIES LOAD RANGE D TIRES AND AN INSUFFICIENT, LOWER LOAD RANGE C TIRE WAS INSTALLED ON THE VEHICLE FROM THE FACTORY. TIRE LABEL ON VEHICLE ALSO STATES TO INFLATE TIRES TO 65PSI AND A LOAD RANGE C TIRE CAN BE INFLATED TO 50PSI MAXIMUM. NO ACCIDENT OR DAMAGE HAS BEEN NOTED AT THIS TIME, HOWEVER TIRES NEED TO BE REPLACED WITH TIRES THAT WILL HOLD THE SPECIFIED GVWR OF THE TRAVEL TRAILER. 2 PHOTOS INCLUDED SHOW THE VEHICLE TIRE LABEL WITH VIN AND TIRE LOAD SPECIFICATIONS, SECOND PHOTO IS OF THE TIRE INSTALLED BY THE MANUFACTURER. TRAVEL TRAILER PURCHASED NEW ON 7/5/2018 FROM FUN TOWN RV IN CLEBURNE TEXAS
2015 HEARTLAND SUNDANCE. CONSUMER WRITES SEEKING REIMBURSEMENT FOR DEFECTIVE POWER KING TIRES. *LD *JS
HAVE HAD 3 OF 4 TOWMAX TIRES! THE FIRST TIRE GOT A BUBBLE IN IT AND WAS REPLACED UNDER WARRANTY, THE SECOND TIRE EXPANDED AND NEEDED TO BE REPLACED LAST SUMMER, THE THIRD TIRE LITERALLY FELL APART TOWING THIS PAST WEEKEND! WE REPLACED THE FOURTH TIRE THIS WEEK, BECAUSE WE DIDN'T WANT ANY ISSUES TOWING! WE HAVE DAMAGE TO THE THE RV FROM THE TIRE THAT BLOW OUT!! WE CAN NOT FIND ANY INFORMATION ON WHO MAKES THE TOWMAX-POWER KING !
TL* THE CONTACT OWNS A 2014 HEARTLAND SUNDANCE EQUIPPED WITH TOWMAX STR ST TIRES, SIZE: ST225/75 R15. WHILE DRIVING APPROXIMATELY 62 MPH, THE DRIVER SIDE TIRE EXPLODED AND SHATTERED INTO PIECES WITHOUT WARNING. THE CONTACT REPLACED THE TIRE THE NEXT DAY, AND THE REAR DRIVER SIDE TIRE EXPLODED AND SHATTERED INTO PIECES WITHOUT WARNING. THE DEALER REPLACED THE FOUR TIRES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT NOTHING COULD BE DONE. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 9,100.
TOW MAX SRT TIRES ARE BLOATED AND OUT OF ROUND AFTER 6K MILES, ONE BLEW OUT CAUSING RV DAMAGE. ALL FOUR ON RV FROM MANUFACTURE (HEARTLAND) ARE BLOATED AND HAD TO BE REPLACED AFTER ONLY 6K MILES.
Repair instructions and other communications the manufacturer sent dealers about known issues. A TSB is not a recall, and the repair is usually free only while the car is under warranty; ask your dealer for the bulletin number.
On certain 2021 Heartland Fuel, Torque, Sundance, Pioneer, Prowler travel trailers and 2021 Heartland Cyclone, Gravity, Fuel, Torque, Big Horn Traveler, Milestone, Elkridge fifth Wheels, an assembly error by our external vendor could cause the actuator to not allow the slide room to retract.
Dometic Furnace Limit Switch service bulletin on all Small & Medium Furnaces (AFS, AFM, DFS, DFM). Fiberglass sleeve over the exhaust tube to prevent wire from shorting and blowing protective fuse.
Source: NHTSA Office of Defects Investigation public data (complaints, manufacturer communications, investigations), model years 2010 and later. Had a safety problem? Report it to NHTSA.
In complaints filed with NHTSA for model years 2010–2022, owners most often name: tires, wheels, electrical system. 17 complaints are on record.
No. A complaint is an unverified report from an owner. A technical service bulletin (TSB) is the manufacturer telling dealers how to fix a known issue; it is not a safety recall and is usually covered only under warranty. A recall is a formal safety action, and its repair is free.
File a vehicle safety complaint at NHTSA.gov. NHTSA reads every report, and patterns of complaints are what open defect investigations and, eventually, recalls.