What GMC Acadia owners have reported to NHTSA, the service bulletins the manufacturer sent dealers, and any federal defect investigations, by model year. See GMC Acadia safety recalls or check your VIN.
Complaints owners filed with NHTSA, by the model year of the vehicle. A high count can also mean a popular year, so compare it with how many were sold.
| Year | Complaints | Crashes | Fires | Injured | Deaths | TSBs |
|---|---|---|---|---|---|---|
| 2027 | 0 | 0 | 0 | 0 | 0 | 9 |
| 2026 | 9 | 2 | 0 | 2 | 0 | 155 |
| 2025 | 65 | 1 | 0 | 1 | 0 | 367 |
| 2024 | 61 | 2 | 0 | 1 | 0 | 573 |
| 2023 | 45 | 3 | 1 | 4 | 0 | 580 |
| 2022 | 49 | 3 | 1 | 4 | 0 | 772 |
| 2021 | 149 | 7 | 0 | 3 | 0 | 847 |
| 2020 | 105 | 4 | 0 | 2 | 0 | 885 |
| 2019 | 386 | 5 | 2 | 2 | 0 | 825 |
| 2018 | 396 | 8 | 1 | 12 | 0 | 1,071 |
| 2017 | 704 | 10 | 2 | 15 | 0 | 1,381 |
| 2016 | 236 | 8 | 2 | 16 | 0 | 1,177 |
| 2015 | 243 | 5 | 3 | 4 | 0 | 1,404 |
| 2014 | 462 | 15 | 2 | 17 | 0 | 1,572 |
| 2013 | 135 | 5 | 8 | 4 | 0 | 1,693 |
| 2012 | 296 | 8 | 2 | 17 | 0 | 1,586 |
| 2011 | 269 | 8 | 10 | 11 | 0 | 1,495 |
| 2010 | 343 | 5 | 8 | 11 | 1 | 1,427 |
The vehicle systems named most often in GMC Acadia complaints (one complaint can name several).
In the owners’ own words, as filed with NHTSA. Unverified reports; NHTSA removes personal details before publishing.
While driving my 2023 GMC Acadia, I experienced intermittent abnormal brake pedal behavior. When applying the brakes normally, the pedal would travel partway and then suddenly encounter resistance/catch accompanied by a click, causing the vehicle to brake abruptly and unexpectedly. The vehicle remained straight, but the braking action was significantly harder than intended. This problem has created a serious safety concern. On one occasion, the unexpected braking behavior nearly resulted in my vehicle being rear-ended. I had the vehicle inspected at a GMC dealership, as well as by the dealer that I purchased the vehicle from. The problem was initially intermittent and was not reproduced du…
The contact owns a 2023 GMC Acadia. The contact stated that while reversing out of the driveway at 2-3 MPH, the brake pedal became firm for 3â5 seconds. The contact was able to depress the brake pedal after several attempts. The messages âLow Engine Powerâ and "Service ESC" were momentarily displayed after the failure. The vehicle was shifted into park(P), and the check engine and traction control warning lights illuminated. The check engine warning light remained illuminated. An independent mechanic diagnosed the vehicle at the residence and retrieved DTC: C05CC. The dealer was notified of the failure via a voicemail message. The failure mileage was 80,606.
Engine thermostat not functioning properly, therefore the display stayed on cold and would not show temp. It also cause the fan to run fast to cool engine. The AC would not cool and reduce power steering assist error message comes on. This is a known problem by GM and there is a recall for this issue on many of these vehicles, other GMC and Cadillac vehicles. Our vehicle should be added to the recall list!
I get error electric Steering assist reduced or unavailable drive with care at around 84234 miles on my car . Upon looking up problem on Internet it has to do with the Thermostat. I also found where Gm has a bulletin N252508350 which only seems to cover certain vehicles with the same problem. This seems to happen at all different miles driven on vehicles. I don't see how Gm can get away with only fixing certain vehicles with this safety problem when it shuts down the electric steering assist . This problem from what I can find on the internet is common to all years from 2017 up in Acadia with the 3.6L engine . The Thermostats seem to be defective and I feel Gm needs to address this problem …
The contact owned a 2026 GMC Acadia. The contact stated that there were software updates perform on the vehicle and the vehicle experienced issues with a module failure with reading the information downloaded. The vehicle was taken to the dealer, where technicians restarted and successfully corrected the module for that specific update. However, a much larger software update failed to download or update properly. The manufacturer was notified of the failure. The dealer was notified of the failure. The contact stated that there have been many failures with the software updates. The dealer confirm the failure and the repair was pending. The failure mileage was 900.
The contact owns a 2017 GMC Acadia. The contact stated that the vehicle failed to shift into gear after parking in the McDonald's drive thru. The vehicle was shifted into gear and resumed normal operations after an extended period. The vehicle was taken to the local dealer, and the contact was informed that the vehicle operated as designed, and no repairs were needed. The failed had occurred in 2022, and the gear shifter and the drive shaft were replaced. The failure mileage was approximately 48,000.
On September 26th, 2026 I got a random notification about needing to get my rear left turn signal checked out as it still functions but blinks rapidly. Today, September 28th, 2026, I visited my local dealership for the issue and was informed that they had received a bulletin regarding the concern but that instead of covering the defect tied to a "software anomaly", I was told it would be around $600 to replace. I feel this is a strong enough safety issue that should be considered for a recall as this is a widespread problem and should be covered by GM.
Purchased NEW 2026 GMC Acadia on XXX XXX - Fastened seat belts, Started vehicle in a driveway, Switched into forward gear and Vehicle lurched forward while Depressing the brake with no braking action occurring (BRAKE PEDAL WENT TO THE FLOOR). Shut off engine and depressed the Emergency Brake Button to stop the vehicle. Vehicle struck another vehicle upon stopping causing several thousand dollars damage. XXX - Notified [XXX]/[XXX] the dealer, no help. Called GM and filed a Case #XXX. Vehicle inspected by GM on XXX. No response forthcoming from GM or the dealer yet after 6 weeks since the incident. XXX - Called for a wrecker to have vehicle towed to the dealer where it was purchased. While aw…
Repair instructions and other communications the manufacturer sent dealers about known issues. A TSB is not a recall, and the repair is usually free only while the car is under warranty; ask your dealer for the bulletin number.
This Preliminary information communicates an issue with the virtual garage door opener not programming to a garage opener. Engineering is working on a new module.
This PI provides Diagnostics tips on how the LIN bus works and how to diagnosis it.
Fixes to help prevent loss of functionality for connectivity features such as OnStar, Wi-Fi, Navigation, and Super Cruise.
A dealer is advised to perform no repairs if U3000 SYM 92 is found. Engineering is working on a resolution
If a vehicle has an issue with super cruise inoperative tech is directed to follow a diagnostic path before replacing the Image processing module.
This PI is to instruct dealer on diagnostic procedures that need to be completed prior to replacing a radio or IPC display
This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.
This preliminary information is to inform technicians and customers that GM is aware of the issue and the vehicle can still be driven. When a repair is available, this PI will be updated.
Customer Satisfaction Program. Phased launch complete.
A customer may complain of a vibration under heavy acceleration or turning. Dealer is advised that engineering is investigating the concern and no repairs should be performed at this time.
This Preliminary information communications information on a Short Range Radar software anomaly causing false / ghost left or right side object detection alerts.
This preliminary information is to inform technicians that GM is placing the B174W Front View Camera Module (ACP2) on part restriction due to elevated replacement rates and ongoing engineering investigation. Technicians must not replace the front camera module unless they have: 1.Completed the diagnostic procedure in this PI, and 2.Contacted TAC and received authorization, including the SI document number and specific step that directs camera replacement.
NHTSA’s Office of Defects Investigation opens these when complaints point to a possible safety defect. Many end in a recall.
On April 11, 2024, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE24011 after receiving complaints concerning a loss of brake assist in 2023 MY Cadillac Lyriq vehicles. These complaints allege a hard brake pedal, followed by a âBrake System Failureâ message at start up or while driving. GM shared records regarding several internal investigations for loss of brake assist due to alleged spindle fractures in the eBoost system. GM has stated that in the event of a spin
On July 22, 2022, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE22-006) to assess alleged failures of the rear-view camera (RVC) in Model Year (MY) 2020-2021 Cadillac XT5, XT6, and GMC Acadia vehicles. The complaints report that the screen for the RVC is black, sometimes with a red triangle and a circle with a line through it. To date, ODI has received a total of 18 complaints and several EWR Field Reports with allegations of the RVC image failing to display when t
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traver
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner ancho
Source: NHTSA Office of Defects Investigation public data (complaints, manufacturer communications, investigations), model years 2010 and later. Had a safety problem? Report it to NHTSA.
In complaints filed with NHTSA for model years 2010–2027, owners most often name: power train, electrical system, air bags. 3,953 complaints are on record.
No. A complaint is an unverified report from an owner. A technical service bulletin (TSB) is the manufacturer telling dealers how to fix a known issue; it is not a safety recall and is usually covered only under warranty. A recall is a formal safety action, and its repair is free.
File a vehicle safety complaint at NHTSA.gov. NHTSA reads every report, and patterns of complaints are what open defect investigations and, eventually, recalls.
