What Ford Fiesta owners have reported to NHTSA, the service bulletins the manufacturer sent dealers, and any federal defect investigations, by model year. See Ford Fiesta safety recalls or check your VIN.
Complaints owners filed with NHTSA, by the model year of the vehicle. A high count can also mean a popular year, so compare it with how many were sold.
| Year | Complaints | Crashes | Fires | Injured | Deaths | TSBs |
|---|---|---|---|---|---|---|
| 2019 | 105 | 13 | 1 | 9 | 0 | 41 |
| 2018 | 35 | 4 | 0 | 0 | 1 | 56 |
| 2017 | 74 | 7 | 1 | 12 | 1 | 93 |
| 2016 | 178 | 10 | 1 | 10 | 1 | 110 |
| 2015 | 258 | 16 | 0 | 24 | 0 | 94 |
| 2014 | 502 | 23 | 8 | 17 | 0 | 109 |
| 2013 | 667 | 12 | 4 | 9 | 0 | 89 |
| 2012 | 617 | 12 | 5 | 17 | 0 | 86 |
| 2011 | 730 | 32 | 5 | 34 | 3 | 85 |
The vehicle systems named most often in Ford Fiesta complaints (one complaint can name several).
In the owners’ own words, as filed with NHTSA. Unverified reports; NHTSA removes personal details before publishing.
Due to distorted camera image, that has been in our ford fiesta 2019 car for few years now, my daughter-in-law got to a parking accident that is going to insurance now. We have been contacting multiple times ford service to complete the recall. It is unfair that this kind of issue is not fixed and causing safety concerns.
My granddaughter and I were driving the car around 50mph. When suddenly we smelled burning. The car wouldnt go when I pressed the gas pedal. We smelled the loudest weird smell. So I immediately pulled into the closest car clinic. The breaks were blue and almost on fire. No warning or anything. Turns out, It was the abs control module. It totally failed and caused the breaks to lock up completely. Which almost caught fire. The break pads were blue. We were terrified. After getting Calipers, break pads, and rotars repaired costing $712. I still have to pay another $1000 when I get paid in a week. To get the abs control Module repaired. Because the car isnât drivable without that repair.…
I was suppose to get a 2nd letter about the recall for the rear view camera to be fixed yet I never got the letter I got the 1st one but not the 2nd one I have been to the dealership they said to me it would be this month but now talking about not till December yet I heard from other ppl has gotten their fix why is it taking so long for me to get my letter
The contact owned a 2019 Ford Fiesta. The contact stated that while driving 50 MPH, there was an abnormal burning odor on the interior of the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed with ABS control modular failure. The contact was informed that during the production of the vehicle, the manufacturer used brake fluid which caused the brake pads to swell and corrode. The contact was informed that the front and rear brake pads and rotors had seized. The contact was informed that the failure was a fire risk. The dealer was contacted by phone and made aware of the failure. The contact agreed to a voluntary buy back. The failure mileage was approximately 65…
The contact owns a 2019 Ford Fiesta. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to perform the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were still unavailable.
The contact owns a 2012 Ford Fiesta. The contact stated that while entering the vehicle and closing the front driverâs side door, the door failed to latch properly. While driving 70 MPH, the front driverâs side door opened. The contact secured the door with a bungee cord and continued driving. A dealer was notified of the failure and informed the contact that the vehicle was previously repaired under NHTSA Campaign Number: 15V246000 (Latches/Locks/Linkages). Additionally, the contact was informed that the VIN was not included in NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages). The manufacturer, Ford Motor Company, was notified of the failure by phone, but no assistance was prov…
Check engine light illuminated. Dealer retrieved DTC P0457 for an EVAP leak. Dealer performed EVAP diagnostic testing and determined that the canister purge valve was leaking. Purge valve was replaced at owner expense. After replacement, EVAP leak verification passed and DTC was resolved. I am reporting the failure because Ford has previously identified canister purge valve failures on other Ford vehicles and I believe similar failures may be occurring on Ford Fiesta vehicles.
The contact owns a 2019 Ford Fiesta. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Repair instructions and other communications the manufacturer sent dealers about known issues. A TSB is not a recall, and the repair is usually free only while the car is under warranty; ask your dealer for the bulletin number.
Customer Satisfaction Program 26L02 Certain 2014-2021 Model Year Various Vehicles 1.0L Fox Classic Engine Timing Belt and Oil Pump Belt Interval Change
Harvest Program 25H05 â Supplement #1 Certain 2011-2021 Model Year Vehicles Software Verification Harvest Program
Advance Notice â Customer Satisfaction Program 25N17 Certain 2015-2025 Model Year Multiple Vehicle Lines Rear View Camera Replacement If Required After Dealer Evaluation
Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module (BCM). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not
Special Field Action 25L02 Certain 2017-2024 Model Year California Emissions-Certified Vehicles Transmission Control Assembly Reimbursement
This article supersedes TSB 24-2165 to update the TSB Service Procedure. Some vehicles listed in the Model statement above may exhibit various SYNC performance related concerns including but not limited to: Display operation concerns Navigation inoperative Voice recognition concerns Phone connection issues Dropped phone connections Applink related performance Travel Link not present or showing incorrect traffic Slow system response NOTE: Ford has found some of the APIMs replaced and returned for inspection contained an outdated software level and the APIM did not require replac
This is a proactive investigation program by Ford Motor Company to inspect a limited number of affected vehicles that are customer-owned. Ford is voluntarily conducting this program to evaluate the software currently installed on one or more electronic modules in the affected vehicles.
Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Pinpoint test HK in the Powertrain Control and Emissions Diagnosis (PC/ED) or in Section 303-14 of the Workshop Manual (WSM) has been updated to address this concern.
While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.
Certain 2014-2015 Model Year Fiesta, 2014-2016 Model Year Fusion, MKZ and 2014-2016 Model Year Transit Connect Vehicles Not Covered in Safety Recall: 20S15 or 23S36 Door Latch Replacement and Inspection
This article supersedes TSB 21-2175 to update the TSB Service Procedure. Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and 2018-2019 EcoSport vehicles equipped with SYNC 3 may experience various SYNC performance related concerns. related concerns including but not limited to: Display operation concerns Navigation inoperative Voice recognition concerns Phone connection issues Dropped phone connections Applink
All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during initial delivery. Unlike the integrated (wired) factory keypad, the accessory keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool. If the wallet card for an accessory keypad is lost, follow these steps to recover the code. Dealer Key Code access is granted through the Dealer Program Enrollment System (DPES); dealership managemen
NHTSA’s Office of Defects Investigation opens these when complaints point to a possible safety defect. Many end in a recall.
On December 18, 2025, the Office of Defects Investigation (ODI) opened PE25020 to investigate instances of timing belt failure in model year (MY) 2015-2017 Ford Fiesta and MY 2015-2018 Ford Focus vehicles manufactured by Ford Motor Company (Ford), equipped with a 1.0L engine and manual transmission (subject vehicles). Additionally, MY 2018-2021 Ford EcoSport and MY 2016-2018 Focus vehicles with a 1.0L engine and automatic transmission were analyzed as peer vehicles because they utilize a wet tim
On December 18, 2025, the Office of Defects Investigation (ODI) opened PE25020 to investigate instances of timing belt failure in model year (MY) 2015-2017 Ford Fiesta and MY 2015-2018 Ford Focus vehicles manufactured by Ford Motor Company (Ford), equipped with a 1.0L engine and manual transmission (subject vehicles). Additionally, MY 2018-2021 Ford EcoSport and MY 2016-2018 Focus vehicles with a 1.0L engine and automatic transmission were analyzed as peer vehicles because they utilize a wet tim
In December 2019, the Office of Defects Investigation (ODI) opened this investigation based on 235 Vehicle Owner Questionnaires (VOQs) alleging doors failed to latch when closed, and/or inadvertently opened while driving, on model year (MY) 2012-2014 Ford Fiesta, and 2013-2014 Fusion and Lincoln MKZ. Some VOQs reported the failure occurred after the latch had been remedied under a prior recall which involved fracture of the latch pawl spring tab due to thermally induced cyclic fatigue. Other VOQ
The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of doors failing to latch and/or inadvertently opening on model year (MY) 2011-2013 Ford Fiesta, MY 2013 Ford Fusion and MY 2013 Lincoln MKZ vehicles. All of the affected vehicles share the same door latch design.ODI has received 281 unique reports related to the alleged problem, with over 100 claiming that the door(s) opened inadvertently while the vehicle was in motion. There were no crashes reporte
On September 11, 2014 the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE14-028) to investigate claims of doors failing to latch and/or inadvertently opening on model year (MY) 2011-2013 Ford Fiesta vehicles. ODI has received 207 unique reports related to the alleged problem, with sixty-five claiming that the door(s) opened inadvertently while the vehicle was in motion. Two injuries were reported, both caused by a rebounding door striking a consumer after they attempted
Source: NHTSA Office of Defects Investigation public data (complaints, manufacturer communications, investigations), model years 2010 and later. Had a safety problem? Report it to NHTSA.
In complaints filed with NHTSA for model years 2011–2019, owners most often name: power train, engine, structure. 3,166 complaints are on record.
No. A complaint is an unverified report from an owner. A technical service bulletin (TSB) is the manufacturer telling dealers how to fix a known issue; it is not a safety recall and is usually covered only under warranty. A recall is a formal safety action, and its repair is free.
File a vehicle safety complaint at NHTSA.gov. NHTSA reads every report, and patterns of complaints are what open defect investigations and, eventually, recalls.
