What Ford Expedition owners have reported to NHTSA, the service bulletins the manufacturer sent dealers, and any federal defect investigations, by model year. See Ford Expedition safety recalls or check your VIN.
Complaints owners filed with NHTSA, by the model year of the vehicle. A high count can also mean a popular year, so compare it with how many were sold.
| Year | Complaints | Crashes | Fires | Injured | Deaths | TSBs |
|---|---|---|---|---|---|---|
| 2027 | 0 | 0 | 0 | 0 | 0 | 7 |
| 2026 | 10 | 0 | 0 | 0 | 0 | 56 |
| 2025 | 36 | 4 | 1 | 2 | 0 | 147 |
| 2024 | 76 | 6 | 1 | 9 | 0 | 107 |
| 2023 | 65 | 5 | 4 | 7 | 0 | 162 |
| 2022 | 113 | 4 | 0 | 10 | 0 | 202 |
| 2021 | 235 | 3 | 4 | 5 | 0 | 141 |
| 2020 | 419 | 5 | 7 | 26 | 0 | 177 |
| 2019 | 506 | 8 | 3 | 40 | 0 | 150 |
| 2018 | 375 | 8 | 2 | 25 | 0 | 165 |
| 2017 | 357 | 21 | 7 | 27 | 0 | 115 |
| 2016 | 217 | 8 | 8 | 5 | 0 | 115 |
| 2015 | 164 | 8 | 6 | 6 | 0 | 72 |
| 2014 | 72 | 10 | 2 | 9 | 0 | 59 |
| 2013 | 92 | 3 | 3 | 4 | 0 | 72 |
| 2012 | 118 | 6 | 2 | 13 | 0 | 64 |
| 2011 | 71 | 2 | 1 | 3 | 0 | 41 |
| 2010 | 58 | 10 | 1 | 13 | 0 | 39 |
The vehicle systems named most often in Ford Expedition complaints (one complaint can name several).
In the owners’ own words, as filed with NHTSA. Unverified reports; NHTSA removes personal details before publishing.
The car has started uneven acceleration and lurching when driving. A local Ford dealer service department has recognized this as a known problem requiring the replacement of the transmission CD drum. Uneven driving creates a risk when driving.
In 2025, our 2020 Ford Expedition had harsh, erratic shifting, then would lurch during shifts or lose power. Ford service replaced the valve body plate and reset the transmission software. This did not fix the harsh shifting; it only cleared the warning lights when the harsh shifting occurred. Now in 2026, shifting and gear sticking have continued to get worse, and now Ford says we need a new transmission, but it is now conveniently out of warranty. This is an issue the dealership was not transparent with us about; it is a safety issue when driving, and now the costs are intended to be completely out of pocket for us.
A few months ago, I noticed there was a delay in the power running board on the drivers side. The passenger side running board came up but the drivers side would only come up after driving for a minute. Now, the drivers side does not come up, without assistance. The motor still moves. It be gins to come up, rising about an inch before immediately going back down, as if something is blocking it. It has been cleaned, free of debris, and lubricated and the issue continues. We got it back in manually, and turned them off for about a week, we continue to try, as we read things on the ford forums but no avail. The worst part is it seems like it doesnât go all the way in, I tripped getting out of…
The contact owns a 2020 Ford Expedition. The contact stated that while his wife was driving 50-55 MPH and approaching the interstate, the roof molding detached from the vehicle. The driver and the contact became aware that the passengerâs side was loosened and were concerned another portion or component of the molding might detach. The mounting retainer was still in place. The vehicle was taken to a dealer, and it was confirmed that there were no recalls or warranty coverage on the vehicle. The contact provided an estimate for the repair. The issue was normal usage and wear and tear. The customer service was contacted by phone and informed the contact that it was normal wear and tear after…
While operating the vehicle, the seatbelt retractor unexpectedly misfired and deployed with explosive force directly adjacent to my left ear. As a military veteran who already manages service-connected tinnitus, the concussive soundâcomparable to a gunshotâsignificantly aggravated my condition, resulting in elevated ringing and heightened health impacts. âFurthermore, the seatbelt mechanism is now permanently locked in a compromised position. This creates an unsafe driving environment, as it squeezes me tightly against the seat and distances me improperly from the steering wheel. âThis failure has severely impacted multiple aspects of my daily life: âProfessional Impact: My role…
The aluminum around the cup holders has been peeling for over a year. It sliced my finger and my [XXX] foot. It is VERY sharp and I am currently holding it down with tape. There is a safety recall but no solution. When will there be a solution for this? Next, all my seatbelts immediately lock once retracted out to buckle. This makes moving around in the seat hard since it automatically locks and when trying to buckle. If you donât pull it out far enough to buckle, it will lock where it is and you have to retract it back to unlock it. There is a recall for this too with the front seat belts but it specifically happens with my back seatbelts. This has happened since I bought the car in 2020…
The Chrome of the center console is peeling off and my [XXX] daughter reached to grab her drink and slit her finger. She started to bleed and cry and saying she hates this car. She was cleaned and bandaged to prevent inventions. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Vehicle has 84,000 miles at it. It started to jerk when putting it into a gear. I thought it was due to the colder mornings no. I was taking the kids to school and It was skipping gears. I was very leary of driving but had no choice. It would not get up to speed the rpms was suffering. I stopped at a parts store to run the code after the warning popped up. When leaving because I was 30 mins from home it jerked when I placed into gear, I was scared to pull onto the 4 lane due to not being able to get up to speed and being in a high traffice area. Very unsafe. Now the vehicle is at the dealership needing a $7,000 transmission and ford will not assist. I am still financing it through a dealer a…
Repair instructions and other communications the manufacturer sent dealers about known issues. A TSB is not a recall, and the repair is usually free only while the car is under warranty; ask your dealer for the bulletin number.
Quality improvements include: -Steering column memory calibration update to minimize unnecessary contact with mechanical hard stops
Quality improvements include: -Software update to improve responsiveness of the door control system after the vehicle enters a low-power state
Some 2024-2026 F-150, 2025 Explorer/Aviator, 2025-2026 Expedition/Navigator, or 2026 F-Super Duty vehicles may exhibit diagnostic trouble code (DTC) U211B:43:48 stored in the body control module (BCM) when performing a Self-Test. This DTC sets due to an internal BCM timing issue during the self-test process. This specific code has no customer impact and does not cause any drivability concerns or warning messages. Clearing DTC U211B:43:48, reprogramming the BCM, or replacing the BCM is unlikely to prevent this DTC from setting. This DTC does not trigger a condition covered under warranty. Note:
Quality improvements include: - Connectivity robustness updates
This bulletin supersedes 26-2280. Reason for update: To add 2027 vehicle models, update the Parts list to change the tape, and revise Step 4 to change the tape and wrap an additional wiring harness. Some of the vehicles listed in the Model Statement above may exhibit a concern where the horn intermittently sounds when turning the steering wheel. This may be due to incorrect routing of a wire harness in the steering wheel, a loose strand of wire protruding from a wire harness and grounding the driver airbag, and/or a concern with one of the driver airbag mounting points.
This bulletin supersedes 26-2309. Reason For Update: update the Model section to remove Aviator 10R80, update the Parts list to add 3.3L to W520514-S440, and add L1MZ-7Z490-G valve body separator plate for Aviator. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * Harsh 3-4, 4-5 upshifts * Harsh 5-3, 4-3 downshifts * Harsh reverse engagements These symptoms may be worse when cold. This may be due to the F clutch friction plates brinelling into the clutch and planetary container cylinder (7B177).
Quality improvements include: -Restraints Control Module update to implement robust power-on reset logic.
Quality improvements include: -Image Processing Module A update to the latest software level
Some 2027 Expedition/Navigator vehicles equipped with power running boards may exhibit an intermittent condition where the power running boards are unable to deploy or retract with a "Power Running Board Fault" message in the instrument panel cluster (IPC). Diagnostic trouble codes (DTC) C1008:15 and/or C1009:15 may be stored in the driver seat module (DSM). DTC U0208 and/or U0244 may also be stored in various other modules. Other DSM functions may be affected such as heated/cooled/memory seats. This may be due to the software in the DSM.<br /><br /> If the DSM does not respond during a networ
Some of the vehicles listed in the Model statement above equipped with one-touch up/down windows may exhibit a condition where a window does not respond to one-touch controls, does not open all the way and/or bounces back when using the one-touch close function.
Some 2025-2026 Aviator/Explorer/Expedition/F-150/Mustang Mach-E/Nautilus/Navigator vehicles may exhibit the hands-free BlueCruise feature intermittently/consistently unavailable when BlueCruise is active and when traveling in a "Blue Zone". Speed sign recognition may also be inaccurate. If there are no active relevant diagnostic trouble codes (DTC) present and the issue persists after multiple key cycles and if the BlueCruise System Health Check passes, download and run the "TCU - Reset Telematics Control Unit (TCU) Module" application using the latest software level of the Ford Diagnosis and
Quality improvements include: -Addresses key off load battery usage caused by the Bluetooth Low Energy Module
NHTSA’s Office of Defects Investigation opens these when complaints point to a possible safety defect. Many end in a recall.
NHTSA is opening this Audit Query (AQ) to investigate NU Car Rentals (NU Car) for compliance with the requirements of the National Traffic and Motor Vehicle Safety Act.The Safety Act requires that a rental company shall not rent a vehicle subject to a safety recall unless the recall remedy has been performed. 49 U.S.C. § 30120(i). NHTSA is in receipt of information that indicates NU Car rented at least two vehicles to consumers without having performed required recall repairs. The Vehicle Owner
On September 23, 2020, Ford Motor Company (Ford) filed a noncompliance recall report under 49 CFR Part 573 (NHTSA Recall No. 20V-575), recalling 620,246 Model Year (MY) 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles for a noncompliance with Federal Motor Vehicle Safety Standard (FMVSS) 111, Rear Visibility. Ford's recall described the noncompliance as insufficient electrical conductivity with
On November 22, 2023, the Oï¬ce of Defects Investigation (ODI) opened Preliminary Evaluation (PE) PE23021 to investigate complaints of front seat belt retractor pretensioner inadvertent deployment in model year (MY) 2019 Ford Expedition vehicles manufactured by Ford Motor Company. Some complaints alleged hearing a loud, explosion-like sound immediately followed by the seat belt tightening around the occupantâs torso area. The complaints did not state that a crash occurred that may have result
On July 29, 2024, the Oï¬ce of Defects Investigation (ODI) opened PE24019 to investigate complaints of low-pressure fuel pump failures in MY 2021 Ford Bronco vehicles. Some consumers reported that the failure occurred without warning while driving, resulting in a complete loss of motive power with no ability to restart the engine. Ford determined that several other vehicle models contain low-pressure fuel pumps substantially similar to the 2021 Ford Bronco, including the 2022-2023 Ford Bronco,
On November 22, 2023, the Office of Defects Investigation (ODI) opened PE23-021 to investigate instances of seat belt pretensioner inadvertent deployment in model year (MY) 2019 Ford Expedition vehicles manufactured by Ford Motor Company. Some complaints allege hearing a loud, explosion-like sound immediately followed by the seatbelt tightening around the occupantâs torso area. The complaints do not allege a crash occurred that may have resulted in the deployment of the pretensioner system. Th
The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of transmissions unexpectedly downshifting to a lower gear without input from the driver on model year (MY) 2011-2013 Ford F-150, Expedition and Navigator vehicles. ODI has received 455 unique reports related to the alleged problem that were not covered under a previous recall for this issue (16V-248).Expedition and Navigator complaint rates are lower than F-150 complaints. Of those 455 reports, 34.7%
Source: NHTSA Office of Defects Investigation public data (complaints, manufacturer communications, investigations), model years 2010 and later. Had a safety problem? Report it to NHTSA.
In complaints filed with NHTSA for model years 2010–2027, owners most often name: power train, engine, electrical system. 2,984 complaints are on record.
No. A complaint is an unverified report from an owner. A technical service bulletin (TSB) is the manufacturer telling dealers how to fix a known issue; it is not a safety recall and is usually covered only under warranty. A recall is a formal safety action, and its repair is free.
File a vehicle safety complaint at NHTSA.gov. NHTSA reads every report, and patterns of complaints are what open defect investigations and, eventually, recalls.
