What Ford Edge owners have reported to NHTSA, the service bulletins the manufacturer sent dealers, and any federal defect investigations, by model year. See Ford Edge safety recalls or check your VIN.
Complaints owners filed with NHTSA, by the model year of the vehicle. A high count can also mean a popular year, so compare it with how many were sold.
| Year | Complaints | Crashes | Fires | Injured | Deaths | TSBs |
|---|---|---|---|---|---|---|
| 2024 | 44 | 5 | 0 | 5 | 0 | 53 |
| 2023 | 22 | 1 | 0 | 1 | 0 | 68 |
| 2022 | 131 | 9 | 0 | 15 | 0 | 100 |
| 2021 | 111 | 4 | 1 | 1 | 0 | 147 |
| 2020 | 319 | 12 | 1 | 15 | 0 | 162 |
| 2019 | 769 | 7 | 1 | 4 | 0 | 203 |
| 2018 | 833 | 17 | 3 | 24 | 0 | 143 |
| 2017 | 1,366 | 26 | 1 | 26 | 0 | 180 |
| 2016 | 917 | 17 | 3 | 19 | 0 | 209 |
| 2015 | 727 | 18 | 3 | 17 | 0 | 182 |
| 2014 | 382 | 14 | 0 | 11 | 0 | 68 |
| 2013 | 2,445 | 33 | 7 | 40 | 1 | 84 |
| 2012 | 1,134 | 26 | 5 | 17 | 0 | 71 |
| 2011 | 1,803 | 23 | 4 | 8 | 0 | 60 |
| 2010 | 673 | 28 | 3 | 17 | 1 | 42 |
The vehicle systems named most often in Ford Edge complaints (one complaint can name several).
In the owners’ own words, as filed with NHTSA. Unverified reports; NHTSA removes personal details before publishing.
I have a 2020 Ford Edge Titanium. Only six years old. It has never been wrecked, flooded or had anything else happen to it. I learned today that it needs a completely new transmission due to a torque converter failure and comes at a cost that is higher than the car is now worth. This is unacceptable in a car this age.
At approximately 110,000 miles, my 2016 Ford Edge Titanium with the 2.0L EcoBoost engine developed a rough-start/rough-running condition. The vehicle was diagnosed with coolant entering cylinder #2. I had not noticed an obvious coolant-loss problem before the condition was diagnosed. Ford TSB 19-2346, dated December 19, 2019, addresses coolant intrusion into the cylinders on 2015â2018 Ford Edge vehicles equipped with the 2.0L EcoBoost engine. The bulletin describes possible rough running, white exhaust smoke and/or low coolant, and provides for long-block replacement when the specified conditions are present. I am concerned that this condition could result in engine misfire, loss of engi…
Rough engine idle at startup. Coolant Level dropped. Added coolant. Engine light came on. Rough idle at startup got worse. Suspected engine gasket failure.
Coolant intrusion into cylinder 2 of the 2.0L EcoBoost engine, confirmed by an independent mechanic. In early July 2026, at about 107,100 miles, the check engine light came on. The engine ran rough and shook on cold starts, and a scan showed misfire codes P0302 and P0304. The coolant reservoir was almost empty, but there was no external leak: cardboard under the engine stayed dry overnight. Coolant gurgled behind the dash after each cold start. I logged the engine with an OBD-II data logger over several cold starts. After the car sat about 32 hours, cylinder 2 misfired 4 times in the first 9 seconds after start-up and then ran clean. After about 21 hours parked, it did not misfire. That pa…
On September 23, 2026, while driving my 2016 Ford Edge SEL with the 2.0L EcoBoost engine, the engine temperature began rising into the overheating range. The temperature fluctuated while the vehicle was moving and returned closer to normal when stopped. I checked the coolant and found it very low. Approximately 3/4 gallon of coolant was added. After driving approximately 20 miles, the temperature gauge remained normal. By September 25, the coolant reservoir was again nearly empty, indicating substantial coolant loss. The vehicle has also had a check-engine light for several months, a previously identified misfire code, and has recently been shaking/rough-running when started. I am concerne…
The brake booster has gone out and the car donât want to stop
In late August 2026, I was driving my 2019 Ford Edge SEL (2.0L EcoBoost, AWD, 8F35 8-speed automatic) at approximately 100,085 miles with my young son as a passenger. After coming to a normal stop at a stop sign, the vehicle would not engage any gear when I attempted to pull away. It rolled in neutral, with no drive power, approximately 150 feet past the stop sign before coming to a stop. The rotary shifter then automatically returned itself to Park. The wrench and check engine warning lights were illuminated. From that point on, the transmission would not engage any gear, including Neutral. Every time I tried selecting a gear, the shifter automatically returned to Park. The vehicle was com…
Have water intrusion into engine which caused engine to overheat and started knocking as I was trying to get off hwy to safety from other hwy traffic. And ford knows about this issue and will not do nothing until if fails. Well I failed on me and put me in a unsafe zone when it did and now its out of warranty and ford wants to charge me thousands to repair thier flaw they know has issues and can put customers into danger areas when fails
Repair instructions and other communications the manufacturer sent dealers about known issues. A TSB is not a recall, and the repair is usually free only while the car is under warranty; ask your dealer for the bulletin number.
This article supersedes TSB 25-2466 to add Bronco Sport, Escape, Maverick and Corsair, as well as removing Expedition and Navigator. One time use parts for Corsair and Bronco Sport were also added to the parts list. Some of the vehicles listed in the Model statement above may exhibit a headliner rattle or sagging condition around the roof opening panel. This may be due to the adhesive separating from the headliner substrate.
This bulletin supersedes 26-2171. Reasons for update: update the Parts list to add a note to clarify the application of the part numbers W520102-S442 and 4S4Z-3N324-AA "FWD Only". Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: Shudder condition, most noticeable at speeds below 60 mph (100 km/h) No relevant diagnostic trouble codes (DTC) present Traceable shudder event with IDS/FDRS reading *(Figure 1)* This condition may be perceived/felt as an engine misfire. This may be due to a concern with the output planetary assembly.
Customer Satisfaction Program 25N13 Certain 2015-2018 Model Year Edge and 2016-2018 Model Year MKX Vehicles Rear Brake Flexible Hose Replacement
Some 2021-2026 Ford/Lincoln vehicles may exhibit various symptoms including but not limited to the auto start/stop system not operating as intended with a "Check Charging System" message in the instrument panel cluster (IPC) while the charging system is operating properly with no charging related diagnostic trouble codes (DTC) stored. This may be due to someone using an aftermarket programmer to change the body control module (BCM) configuration to disable the auto start/stop system or perform other unsupported programming modifications. To correct this condition on F-150 and Bronco vehicles,
This bulletin supersedes 26-2171. Reasons for update: update the Parts list to add a note to clarify the application of the part numbers W520102-S442 and 4S4Z-3N324-AA "FWD Only". Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: Shudder condition, most noticeable at speeds below 60 mph (100 km/h) No relevant diagnostic trouble codes (DTC) present Traceable shudder event with IDS/FDRS reading *(Figure 1)* This condition may be perceived/felt as an engine misfire. This may be due to a concern with the output planetary assembly.
Some 2021-2024 Ford and Lincoln vehicles may exhibit an "Updating SYNC" message on the vehicle center display screen after an over the air (OTA) update. The message can be cleared from the center display screen and SYNC can be used normally, but it will re-appear at every subsequent ignition cycle. Inform customers that engineering is currently working on a software update solution for this condition to be delivered OTA expected in late Q3 2026. Software will update automatically if vehicle connectivity is enabled in the vehicles settings. Monitor Professional Technician System (PTS) for addi
This bulletin supersedes 26-2194. Reason for update: update the Parts list to correct a part description " Loctite 638", update the claim quantity for the drain/fill plug, update the claim quantity of the wheel hub bolts (Corsair) and limited the parts list for Edge/Nautilus to only the rear drive unit fluid. Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: Shudder chatter condition, most noticeable at low speeds turning No relevant diagnostic trouble codes (DTCs) present This may be due to internal rear drive unit (RDU) fluid contaminat
Quality improvements include: -Privacy robustness updates
Some of the vehicles listed in the model statement above equipped with SYNC4 may experience a blank center display screen or black center display after welcome animation. The rear-view camera will still function when shifting the vehicle to reverse under these conditions.
Quality improvements include: - Enhanced system performance, disk usage limits and memory monitoring
This bulletin supersedes 26-2140. Reason for update: update the Parts list to correct the part description of the part number JM5Z-7N473-C, correct the part number XY-75W85QL to XY-75W85-QL and add a description note "Transfer Case Fluid, All markets", and update the Service Procedure (Steps 5, 7 and 8) to correct the WSM procedure steps. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * Intermittent or permanent no reverse engagement. * Illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0767 stored in
Harvest Program 26H02 Certain 2015 Model Year Mustang, Fusion, and Edge Vehicles Driver Airbag Module Replacement
NHTSA’s Office of Defects Investigation opens these when complaints point to a possible safety defect. Many end in a recall.
The Office of Defects Investigation (ODI) received a petition on August 5, 2026, requesting a defect investigation into the 2.0 Liter EcoBoost engine on model year 2015-2018 Ford Edge vehicles. The petition alleges that engine coolant intrusion results in a significant loss of engine power, accompanied by an "Engine Coolant Over Temperature" warning message. The petition further alleges that after the vehicle has sat and cooled down, the engine runs roughly and generates a check engine light f
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 20
On September 23, 2020, Ford Motor Company (Ford) filed a noncompliance recall report under 49 CFR Part 573 (NHTSA Recall No. 20V-575), recalling 620,246 Model Year (MY) 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles for a noncompliance with Federal Motor Vehicle Safety Standard (FMVSS) 111, Rear Visibility. Ford's recall described the noncompliance as insufficient electrical conductivity with
On October 3, 2024, NHTSAâs Office of Defects Investigation (ODI) opened this Preliminary Evaluation to investigate instances of rear brake hose ruptures causing a sudden and unexpected loss of braking in model year (MY) 2015-2017 Ford Edge vehicles manufactured by Ford Motor Company. The complaints allege that, without warning, the vehicle lost its ability to brake causing an unanticipated increase in the vehicleâs stopping distance. The complaints also allege that, prior to the rear brake
On July 22, 2022, the Office of Defects Investigation (ODI) granted a Defect Petition (DP22001) and opened a Preliminary Evaluation (PE22007) to investigate allegations of loss of motive power in model year (MY) 2021 Ford Bronco vehicles equipped with 2.7L EcoBoost engines. Complainants were reporting sudden engine failure while driving resulting in a loss of motive power, often without the ability to restart. During PE22007, the cause of engine failure and loss of motive power in the subject ve
The Office of Defects Investigation (ODI) opened this investigation on September 28, 2016 based on allegations that the door ajar light located on the instrument cluster stays on all of the time even when all doors are closed and fully latched on 2011-2013 model year Ford Edge vehicles.When the light is illuminated continuously, vehicle occupants cannot be certain if any of the doors are properly latched.Reported safety consequences as a result of this issue include doors opening while driving (
On November 29, 2014, ODI received a complaint reporting the complete separation of an original equipment 22-inch alloy wheel rim mounted on the right front position of a model year 2014 Ford Edge vehicle (VOQ 10661278).The driver indicated that the right-front corner of the vehicle suddenly dropped while driving, causing the vehicle to go off the road to the right and into a field.The right-front wheel rim was found to have broken into two pieces. The owner said that there was no prior warning
Source: NHTSA Office of Defects Investigation public data (complaints, manufacturer communications, investigations), model years 2010 and later. Had a safety problem? Report it to NHTSA.
In complaints filed with NHTSA for model years 2010–2024, owners most often name: engine, electrical system, power train. 11,676 complaints are on record.
No. A complaint is an unverified report from an owner. A technical service bulletin (TSB) is the manufacturer telling dealers how to fix a known issue; it is not a safety recall and is usually covered only under warranty. A recall is a formal safety action, and its repair is free.
File a vehicle safety complaint at NHTSA.gov. NHTSA reads every report, and patterns of complaints are what open defect investigations and, eventually, recalls.
