What Fccc XCR owners have reported to NHTSA, the service bulletins the manufacturer sent dealers, and any federal defect investigations, by model year. See Fccc XCR safety recalls or check your VIN.
Complaints owners filed with NHTSA, by the model year of the vehicle. A high count can also mean a popular year, so compare it with how many were sold.
| Year | Complaints | Crashes | Fires | Injured | Deaths | TSBs |
|---|---|---|---|---|---|---|
| 2025 | 0 | 0 | 0 | 0 | 0 | 10 |
| 2024 | 0 | 0 | 0 | 0 | 0 | 20 |
| 2023 | 0 | 0 | 0 | 0 | 0 | 9 |
| 2022 | 0 | 0 | 0 | 0 | 0 | 14 |
| 2021 | 0 | 0 | 0 | 0 | 0 | 36 |
| 2020 | 1 | 0 | 0 | 0 | 0 | 58 |
| 2019 | 0 | 0 | 0 | 0 | 0 | 60 |
| 2018 | 0 | 0 | 0 | 0 | 0 | 140 |
| 2017 | 0 | 0 | 0 | 0 | 0 | 140 |
| 2016 | 2 | 0 | 0 | 0 | 0 | 166 |
| 2015 | 0 | 0 | 0 | 0 | 0 | 157 |
| 2014 | 0 | 0 | 0 | 0 | 0 | 136 |
| 2013 | 0 | 0 | 0 | 0 | 0 | 96 |
| 2012 | 0 | 0 | 0 | 0 | 0 | 92 |
| 2011 | 0 | 0 | 0 | 0 | 0 | 90 |
| 2010 | 1 | 0 | 0 | 0 | 0 | 103 |
The vehicle systems named most often in Fccc XCR complaints (one complaint can name several).
In the owners’ own words, as filed with NHTSA. Unverified reports; NHTSA removes personal details before publishing.
My RV is 2022 Thor Aria 4000, a 40 foot diesel motorhome. On 11-16-22, I picked up my motorhome from my storage lot in Highland (CA) and drove (20 miles) for general service to Trans-West Truck Center 10150 Cherry Avenue, in Fontana, CA. When I left my storage facility, the RV was fully intact. When I arrived at the Trans-West Truck Center, I discovered the 91-gallon water tank (located in front of the right rear dual tires), had fallen through the wooden floor and dragged on the pavement. Note: My wife who was following me said she saw pieces of what she thought was cardboard flying out from under the RV while I was driving it. If my water tank (which was 2/3 full) would have come loo…
The contact owns a 2016 Freightliner XC-S. The contact stated that the check engine warning light was illuminated. The vehicle was diagnosed with needing the SCR (Selective Catalytic Reduction) temperature sensor replaced. The vehicle was repaired however, the failure persisted. The manufacturer was not informed of the failure. The failure mileage was approximately 19,200.
THE HEADLIGHTS ONLY OPERATE LOW BEAM OR HIGHBEAM. IT IS SUPPOSED TO OPERATE BOTH LOW AND HIGHBEAMS TOGETHER WHEN I SWITCH FROM LOW TO HIGH BEAMS
CUMMINS ISC 8.3 CM2250 WITH ONLY 35K MILES ENGINE WITH CATASTOPHIC ENGINE FAILURE, DUE TO DEFECTIVE EGR COOLER (ALLOWING COOLANT TO LEAK INTERNALLY) NOT SHOWING EVIDENT SIGNS OF PHYSICAL LEAKING, CAUSED TURBO FAILURE AND DAMAGE TO CYLINDERS WHICH RESULTS IN ENGINE REBUILD/REPLACEMENT. PAID CUMMINS CORPORATE OWNED REPAIR FACILITY $28,000+/- TO REPLACE EGR COOLER, TURBO, TURBO ACTUATOR, AND MORE. TOTAL PARTS COST: $23,797 / LABOR COST: $2672.64. ONCE WE WERE INFORMED THAT AFTER REPLACING MOST OF THE PRICIER PARTS, THE ENGINE STILL FAILED AND REQUIRED A COMPLETE OVERHAUL/ENGINE REBUILD. PRICE QUOTED BY CUMMINS OWNED REPAIR FACILITY:$23,380.20 WHICH INCLUDES 2 YEAR WARRANTY. THERE ARE MANY SIMIL…
Repair instructions and other communications the manufacturer sent dealers about known issues. A TSB is not a recall, and the repair is usually free only while the car is under warranty; ask your dealer for the bulletin number.
CX Advocate for MDEG Updates
CX Advocate for MDEG Updates
CX Advocate for CX Advocate for MDEG Updates
CX Advocate for CX Advocate for MDEG Updates
CX Advocate for CX Advocate for MDEG Updates
Customer Advisory Letter for Incorrect Fuel Tank Support Rods
CX Advocate for CX Advocate for MDEG Updates
CX Advocate for CX Advocate for MDEG Updates
Warranty Information letter for Detroit Line or Line Seal, High Pressure Fuel Injector Standard Repair Time Updates
CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test submissions for the Clean Truck Check.
CX Advocate for MDEG Updates
CX Advocate for MDEG Updates
NHTSA’s Office of Defects Investigation opens these when complaints point to a possible safety defect. Many end in a recall.
On April 23, 2018, the National Highway Traï¬c Safety Administration (âNHTSAâ) opened Audit Query (AQ18002) to assess the timeliness and scope of four recalls ï¬led by Daimler Trucks North America, LLC (âDTNAâ). NHTSA subsequently expanded AQ18002 to examine the timeliness and scope of three additional DTNA recalls and compliance with early warning reporting and manufacturer communications reporting requirements. NHTSA and DTNA entered into a Consent Order on December 29, 2020, to reso
Source: NHTSA Office of Defects Investigation public data (complaints, manufacturer communications, investigations), model years 2010 and later. Had a safety problem? Report it to NHTSA.
In complaints filed with NHTSA for model years 2010–2025, owners most often name: engine, exterior lighting, unknown or other. 4 complaints are on record.
No. A complaint is an unverified report from an owner. A technical service bulletin (TSB) is the manufacturer telling dealers how to fix a known issue; it is not a safety recall and is usually covered only under warranty. A recall is a formal safety action, and its repair is free.
File a vehicle safety complaint at NHTSA.gov. NHTSA reads every report, and patterns of complaints are what open defect investigations and, eventually, recalls.