What Ducati Xdiavel owners have reported to NHTSA, the service bulletins the manufacturer sent dealers, and any federal defect investigations, by model year. See Ducati Xdiavel safety recalls or check your VIN.
Complaints owners filed with NHTSA, by the model year of the vehicle. A high count can also mean a popular year, so compare it with how many were sold.
| Year | Complaints | Crashes | Fires | Injured | Deaths | TSBs |
|---|---|---|---|---|---|---|
| 2023 | 0 | 0 | 0 | 0 | 0 | 6 |
| 2022 | 0 | 0 | 0 | 0 | 0 | 5 |
| 2021 | 0 | 0 | 0 | 0 | 0 | 2 |
| 2020 | 0 | 0 | 0 | 0 | 0 | 30 |
| 2019 | 0 | 0 | 0 | 0 | 0 | 29 |
| 2018 | 1 | 0 | 0 | 0 | 0 | 31 |
| 2017 | 0 | 0 | 0 | 0 | 0 | 36 |
| 2016 | 4 | 0 | 0 | 0 | 0 | 40 |
| 2015 | 0 | 0 | 0 | 0 | 0 | 24 |
The vehicle systems named most often in Ducati Xdiavel complaints (one complaint can name several).
In the owners’ own words, as filed with NHTSA. Unverified reports; NHTSA removes personal details before publishing.
The contact owns a 2018 Ducati XDiavel S. The contact stated that while riding at 55 MPH, he heard an abnormal sound coming from the rear of the motorcycle. After a visual inspection, the contact became aware that the drive belt was damaged in three places. No warning lights were illuminated. The motorcycle was not taken to the dealer or an independent mechanic. The motorcycle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 6,000.
AFTER 6 MONTHS OF PURCHASE MY MOTORCYCLE REAR BRAKE WAS UNUSABLE. THIS HAPPENED 3 MORE TIMES. THE LAST TIME IT WAS SITTING IN MY GARAGE FOR A MONTH AND THE REAR BRAKE WENT COMPLETELY AWAY. FINALLY THEY REPLACED THE REAR BRAKE CYLINDER. WEBSITE HAS A MULTITUDE OF SIMILAR PROBLEMS. ALSO FRONT FORKS LEAKS PREMATURELY WHAT CAN CAUSE STEERING SAFETY HAZARD. ALSO A PREVAILING PROBLEM WITH DUCATI MOTORCYLES DESPITE THEIR CLAIM THEY USE PREMIER COMPONENTS. (MY BMW BIKES DON'T HAVE THESE PROBLEMS.) ALL RELEVANT INFORMATION IS AVAILABLE AT DUCATI UNDER THE VIN.
THE DRIVE BELT DEVELOPED A DEEP GROOVE TO THE POINT OF NEARLY TEARING THROUGH ALONG THE ENTIRE LENGTH OF THE BELT DUE TO A ROCK BECOMING WEDGED BETWEEN THE FRONT PULLEY AND THE ENGINE CASE. THIS PROBLEM IS BEING REPORTED IN VERY HIGH NUMBERS ON FORUMS DEVOTED TO THIS MODEL MOTORCYCLE. ON ONE PARTICULAR FORUM, A POLL SHOWED THAT 29% OF OWNERS HAVE HAD TO REPLACE THEIR DRIVE BELT BECAUSE OF ROCK DAMAGE. TYPICALLY, MOTORCYCLE BELTS SHOULD LAST 50,000-100,000 MILES, MY BELT HAD TO BE REPLACED AFTER 7500 MILES. AN EXAMINATION OF THE BELT GUARD WILL DEMONSTRATE THAT THE BELT IS INSUFFICIENTLY PROTECTED FROM ROAD DEBRIS DURING OPERATION.
TL* THE CONTACT OWNS A 2016 DUCATI XDIAVEL. WHILE THE VEHICLE WAS AT A STOP, THE CONTACT NOTICED THAT THE BOLT THAT HELD THE SPRING TO THE SIDE STAND DETACHED AND CAUSED THE ENGINE TO STALL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V812000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 4,700.
I PURCHASED A PUIG AFTERMARKET WINDSCREEN FOR MY XDIAVEL. IT CAME TO ME WITH BOLTS TO REPLACE THE OEM BOLTS THAT HOLD THE HANDLEBARS ON TO THE BIKE. THE BOLTS THAT PUIG SUPPLIES WITH THEIR WINDSCREEN ARE FAR TOO SHORT TO BE SAFE. I NOTIFIED THE SELLER, THEY REFERRED ME TO PUIG HI-TECH OF USA. PUIG TOLD ME TO GO BACK TO THE RESELLER, WHO REFUSES TO SEND BOLTS, AND I DON'T BLAME THEM. THEY HAVE NOT BEEN TESTED, APPROVED, AND THE RESELLER IS NOT AN ENGINEER TO KNOW WHICH BOLTS ARE SAFE. THESE ARE THE BOLTS THAT FASTEN THE HANDLEBARS TO THE MOTORCYCLE! IF THEY FAIL, THE RIDER LOSES ALL STEERING, THROTTLE, BRAKING, EVEN THE ON/OFF CAPABILITY OF THE MOTORCYCLE. THIS COULD EASILY RESULT IN S…
Repair instructions and other communications the manufacturer sent dealers about known issues. A TSB is not a recall, and the repair is usually free only while the car is under warranty; ask your dealer for the bulletin number.
Procedure for Assessing Front Fork Oil Leaks. Applicability: All Models. This service repair bulletin informs dealers and service managers of the assessment criteria for identifying front fork-related defects. The purpose is prevent technicians from mistaking oozing oil or assembly grease, for legitimate defects. The bulletin further provides examples and pictures for clarification.
Rear Brake System Update Summary. Applicability: All Models. This Service Bulletin replaces and cancels bulletin SRV-SRB-23-060 published on 12/19/2023. This service bulletin informs dealers and service managers of the availability of new rear brake hoses intended to address wear of the brake lever stroke, resulting from routine use, over time.
Rear Brake System Update Summary. Applicability: All Models. This Service Bulletin replaces and cancels bulletin SRV-SRB-23-053 published on 10/17/2023. This service bulletin informs dealers and service managers of the availability of new rear brake hoses intended to address wear of the brake lever stroke, resulting from routine use, over time.
Guided Diagnosis for Front Brake System Bleeding. Applicability: All Models. This Service Bulletin replaces and cancels the previous bulletin SRV-SRB-20-014 published on 4/17/2020. It provides dealers and service managers with needed information to correctly bleed the front brake system of the various Ducati models. This bulletin further refers the reader to an attached diagnosis guide. The referenced guide/annex is available to NHTSA upon request.
Procedure for Analysis and Control of Oil and Coolant Leaks from Engine_Rev.01. Applicability: All Models. This service repair bulletin instructs dealers and service managers on authorized procedures for identifying and isolating coolant and engine oil leaks. The use of a prescribed leak trace powder is stressed. This bulletin includes service instructions.
Precautions to Follow During Crankcase Cleaning. Applicability: All Models. This service bulletin informs dealers and service managers about precautions in using abrasive cleaners for engine component sealant, and in particular the crankcase covers. The bulletin further provides cleaning instructions with approved cleaning tools.
Procedure for Analysis and Control of Oil and Coolant Leaks from Engine. Applicability: All Models. This service bulletin provides dealers and service managers with troubleshooting guidance for oil or coolant leaks. This bulletin includes service instructions.
Overview of Rear Brake System Updates (USA). Applicability: All Models. This service bulletin provides dealers and service managers with a summary of the rear brake updates available for units with owner concerns involving rear brake function. It includes a table with update and parts data for quick reference.
Overview of Rear Brake System Updates. Applicability: All Models. This service repair bulletin provides dealers and service managers a provides a summary of the updates available for motorcycles that have Customer concerns about a slight elongation, over time and use, of rear brake pedal stroke.
CR235 â Checking Proper Configuration of Options Installed on the Motorcycle. Applicability: All Models (USA & MEX country versions only) . This technical service bulletin informs dealers and service managers of required BBS electronic configuration for the subject units. The bulletin also provides affected VIN information and service solution. This document has been redacted for sensitive pricing information.
Overview of Rear Brake System Updates. Applicability: All US Models. This service bulletin provides a summary of the updates available for motorcycles that have Customer concerns about a slight elongation, over time and use, of rear brake pedal stroke. This Service Bulletin replaces and cancels the bulletin SRV-SRB-22-029 published on 06/17/2022.
Overview of Rear Brake System Updates. Applicability: AllXDVL 16-20, DVL1260 19-20, M821 15-20, M1200 14-20, M1200R 16-19, SuperSport 17-20, M797 17-20. This service bulletin provides a summary of the updates available for motorcycles that have Customer concerns about a slight elongation, over time and use, of rear brake pedal stroke. This Service Bulletin replaces and cancels the bulletin SRV-SRB-20-043 published on 09/04/2020
NHTSA’s Office of Defects Investigation opens these when complaints point to a possible safety defect. Many end in a recall.
The Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE) based on twenty-two (22) Vehicle Owner Questionnaires (VOQs) for soft rear brakes caused by air seeping into the rear brake lines of model year (MY) 2012-2020 Ducati Monster, Multistrada, SuperSport, Panigale, Scrambler and Diavel motorcycles. The consumers were alleging that the rear brakes would not properly function unless the rear brake pedal was applied several times or that there was a total loss of rear braki
Source: NHTSA Office of Defects Investigation public data (complaints, manufacturer communications, investigations), model years 2010 and later. Had a safety problem? Report it to NHTSA.
In complaints filed with NHTSA for model years 2015–2023, owners most often name: power train, service brakes, engine. 5 complaints are on record.
No. A complaint is an unverified report from an owner. A technical service bulletin (TSB) is the manufacturer telling dealers how to fix a known issue; it is not a safety recall and is usually covered only under warranty. A recall is a formal safety action, and its repair is free.
File a vehicle safety complaint at NHTSA.gov. NHTSA reads every report, and patterns of complaints are what open defect investigations and, eventually, recalls.