What Dodge Journey owners have reported to NHTSA, the service bulletins the manufacturer sent dealers, and any federal defect investigations, by model year. See Dodge Journey safety recalls or check your VIN.
Complaints owners filed with NHTSA, by the model year of the vehicle. A high count can also mean a popular year, so compare it with how many were sold.
| Year | Complaints | Crashes | Fires | Injured | Deaths | TSBs |
|---|---|---|---|---|---|---|
| 2022 | 0 | 0 | 0 | 0 | 0 | 54 |
| 2021 | 0 | 0 | 0 | 0 | 0 | 10 |
| 2020 | 65 | 1 | 1 | 1 | 0 | 116 |
| 2019 | 101 | 6 | 0 | 3 | 0 | 119 |
| 2018 | 234 | 7 | 2 | 7 | 0 | 139 |
| 2017 | 197 | 12 | 7 | 13 | 0 | 158 |
| 2016 | 388 | 19 | 4 | 16 | 0 | 181 |
| 2015 | 553 | 30 | 9 | 47 | 0 | 223 |
| 2014 | 416 | 26 | 9 | 38 | 0 | 214 |
| 2013 | 353 | 19 | 9 | 32 | 0 | 248 |
| 2012 | 376 | 21 | 13 | 24 | 0 | 224 |
| 2011 | 169 | 7 | 4 | 10 | 0 | 162 |
| 2010 | 1,085 | 18 | 17 | 19 | 0 | 54 |
The vehicle systems named most often in Dodge Journey complaints (one complaint can name several).
In the owners’ own words, as filed with NHTSA. Unverified reports; NHTSA removes personal details before publishing.
The contact owns a 2019 Dodge Journey. The contact stated that while accelerating from a stop, the vehicle lost automotive power. The vehicle was restarted and then towed to an independent mechanic to be diagnosed. The contact was informed that the transmission failed and needed to be replaced. The vehicle was repaired. The failure mileage was 78,598.
The contact's wife owns a 2016 Dodge Journey. The vehicle lost power while depressing the accelerator pedal in the middle of an intersection and narrowly avoided being struck by an 18-wheeler. The check engine warning light and several other unknown warning lights were illuminated. The contact and his wife manually pushed the vehicle out of the intersection. Once out of the intersection, the contact attempted to drive the vehicle; however, the vehicle failed to engage while shifted in drive(D) or reverse(R). Due to the failure, the contact had a friend tow the vehicle back to the residence. The contactâs wife informed him that a week prior to the failure, the vehicle surged forward upon de…
The ABS light came on and the Brake light came on plus the traction light is on. The car will not activate cruise control or the traction control either. We have no idea when it will completely stop working and causing an accident as a result. The problem has been identified as the ABS Brake Module by Integrity Automotive in Wylie Texas. Both Autozone and Orielly's have printed off the same codes. The lights in the dash have been on for 3 days.
The contact owns a 2014 Dodge Journey. The contact stated that while pulling into the workplace at 3 MPH, smoke was coming from the middle of the hood. The vehicle was parked and the smoke intensified until the front of the vehicle was completely consumed by fire. The fire was extinguished by the fire department. The contact stated that based on the damages, the vehicle was a total loss. The failure mileage was approximately 250,000.
On Saturday September 19, 2026, while driving my 2014, Dodge journey without any warning. My driver's seat headset deployed. There was no impact or collision at the time of the incident. Upon deployment of headrest hit my head
Technician notes exterior headlight assembly is defective and not reflecting bright.
My 2020 Dodge Journey is subject to FCA Recall 59C / NHTSA Campaign 25V-552 involving the rearview camera. The camera malfunction affected the rearview image used when backing. While the recall was open, I contacted an authorized Dodge dealer. I was advised that FCA's official recall remedy/parts had not yet been released. The dealer nevertheless offered a customer-paid camera replacement and provided pricing. Because the vehicle was used for rental, the open safety recall also prevented it from being listed on the rental platform. In approximately October 2025, while the official recall remedy remained unavailable, the rearview camera was replaced at my expense. I later submitted a pre-no…
Air Bag in the steering wheel. we took it back to the dealership for them to fix or do something about it and they refused to. No warning at all.
Repair instructions and other communications the manufacturer sent dealers about known issues. A TSB is not a recall, and the repair is usually free only while the car is under warranty; ask your dealer for the bulletin number.
EMISSION RECALL NORTH AMERICA Catalytic Converter Efficiency Z98 SYMPTOM DESCRIPTION About 68,312 of the above vehicles may exceed emission standards for Oxides of Nitrogen (NOx) because of a loss of catalytic converter efficiency.
Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): â P0420 - Catalyst System Efficiency Below Threshold Bank 1. â P0430 - Catalyst System Efficiency Below Threshold Bank 2. Customers may also comment on the following: â Vehicle fails emissions inspection testing This bulletin involves reprogramming the PCM with the latest available software.
Emissions Recall U67 - Catalytic Converter Efficiency - Dealer Notification (Revision 11)
CAMERA â REAR VIEW
Engine Oil Leak
Verify Reman part number availability. Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.
LAMP - DOME
LAMP - DOME
"Washer Light On And Will Not Turn Off After Adding Washer Solvent."
LAMP - DOME
ACTUATOR - A/C AND HEATER
ACTUATOR - A/C AND HEATER
NHTSA’s Office of Defects Investigation opens these when complaints point to a possible safety defect. Many end in a recall.
The Office of Defects Investigation (ODI) opened PE23-008 on May 1, 2023 to investigate an incident involving a 2009 Dodge Journey alleging occupant entrapment during a vehicle fire that resulted in a fatality. During the investigation, ODI collected information from the manufacturer and involved parties to confirm or refute the defect allegation. ODI has determined that additional reports of vehicle entrapment exist for other model year Dodge Journey vehicles. ODI continues to explore the cause
On February 27, 2024, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE) to investigate complaints alleging a loss of back up camera function in Model Year (MY) 2018 through 2020 Dodge Journey vehicles. Complainants reported experiencing black screens, upside down images, flashing images, or blurred images.  A back up camera that does not display correctly increases the likelihood of a crash or injury. Analysis of warranty data provided in response to ODIâs in
On December 13, 2016, the National Highway Traffic Safety Administration (NHTSA) received recall 16V-907 from Fiat Chrysler Automobiles (FCA) that identified a safety defect involving crankshaft or camshaft sensor failures on certain 2016 Model Year Dodge Journey, Jeep Compass, and Jeep Patriot vehicles. The failure of the crankshaft or camshaft sensor may lead to a loss of motive power (LOMP) in the recalled vehicles. Following the receipt of recall 16V-907, the Office of Defects Investigatio
The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deploy
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and
In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a
Source: NHTSA Office of Defects Investigation public data (complaints, manufacturer communications, investigations), model years 2010 and later. Had a safety problem? Report it to NHTSA.
In complaints filed with NHTSA for model years 2010–2022, owners most often name: electrical system, engine, service brakes. 3,937 complaints are on record.
No. A complaint is an unverified report from an owner. A technical service bulletin (TSB) is the manufacturer telling dealers how to fix a known issue; it is not a safety recall and is usually covered only under warranty. A recall is a formal safety action, and its repair is free.
File a vehicle safety complaint at NHTSA.gov. NHTSA reads every report, and patterns of complaints are what open defect investigations and, eventually, recalls.
